Connect Microsoft Teams to HelpSpot

Create a new channel in Microsoft Teams. See the docs here

Get a specific message from a chat. See the documentation

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

Lists messages in a Microsoft Teams channel. See the documentation

Lists all channels in a Microsoft Team. See the docs here

Lists all chat conversations for the authenticated user. See the documentation

Get the list of messages in a chat. See the documentation

Get the list of shift instances for a team. See the documentation

Lists all teams the authenticated user has joined. See the documentation

Search for email or chat messages. See the documentation

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

Creates a new user request. See the documentation

Retrieves a single support request by ID. See the documentation

Retrieves multiple support requests by ID in a single call. See the documentation

Retrieves a list of all active staff members. See the documentation

Retrieves available options for the Category field.

Retrieves available options for the Email Staff field.

Retrieves available options for the Request Id field.

Retrieves available options for the Send Email From field.

Retrieves available options for the Status field.

Searches for support requests using one or more filter criteria. See the documentation

Updates an existing user request. See the documentation