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Connect Microsoft Teams to Reply.io

Use 6 documented Microsoft Teams triggers to run 6 documented Reply.io actions.

6 source triggers
6 target actions
Reverse direction supported

Why Connect Microsoft Teams & Reply.io?

Start with a Microsoft Teams event

Choose from 6 documented triggers, including New Channel, New Channel Message, New Chat.

Run a Reply.io action

Send the event into one of 6 documented actions, such as Create or Update Contact, Create or Update Contact and Push to Campaign, List Campaign ID Options.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling
New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling
New Chat

Emit new event when a new chat is created. See the documentation

polling
New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling
New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling
New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

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Reply.io

Triggers (8)

New Contact Added

Emit new event when a new contact is added. See the docs here

polling
New Contact Opted Out (Instant)

Emit new event when a person opts out. See the docs here

webhook
New Email Opened (Instant)

Emit new event when a person opens your email. See the docs here

webhook
New Email Replied (Instant)

Emit new event when a prospect replies to an email. See the docs here

webhook
New Email Sent (Instant)

Emit new event when a new email is sent (first step or follow-up). See the docs here

webhook
New Link Clicked

Emit new event when a link is clicked in a campaign. See the docs here

polling
New Prospect Finished (Instant)

Emit new event when a prospect finishes the sequence. See the docs here

webhook
New Reply Categorized (Instant)

Emit new event when a reply is marked with a new inbox category. If an uncategorized category is assigned, the webhook will not be triggered. See the docs here

webhook

Actions (6)

Create or Update Contact

Create a new contact or update if they already exist. See the docs here

Create or Update Contact and Push to Campaign

Create a new contact, or update if they already exist, and push contact to the selected campaign. See the docs here

List Campaign ID Options

Retrieves available options for the Campaign ID field.

Mark Contact as Finished

Mark a contact as finished in all campaigns by their email address. See the docs here

Mark Contact as Replied

Mark a contact as replied in all campaigns by their email address. See the docs here

Remove Contact From Campaign

Remove an existing contact from the selected campaign. See the docs here

Integration Features

6 documented Microsoft Teams triggers
6 documented Reply.io actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Reply.io to Microsoft Teams direction

Capability Examples

Microsoft Teams trigger → Reply.io action

Catalog example
Microsoft TeamsMicrosoft Teams

New Channel

Reply.ioReply.io

Create or Update Contact

Reply.io trigger → Microsoft Teams action

Reverse direction
Reply.ioReply.io

New Contact Added

Microsoft TeamsMicrosoft Teams

Create Channel

How It Works

1

Connect Apps

Authenticate your Microsoft Teams and Reply.io accounts

2

Choose a Trigger

Select a documented Microsoft Teams event

3

Choose an Action

Select the documented Reply.io operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 6 documented Microsoft Teams triggers.

Automated Actions

Run one of 6 documented Reply.io actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Reply.io to Microsoft Teams for bidirectional automation

View Integration
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All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

View All Integrations
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All Reply.io Integrations

Explore all available Reply.io connections

View All Integrations

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