Connect Microsoft Teams to Screendesk

Use 6 documented Microsoft Teams triggers to run 2 documented Screendesk actions.

6 source triggers

2 target actions

Reverse direction supported

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Why Connect Microsoft Teams & Screendesk?

Start with a Microsoft Teams event

Choose from 6 documented triggers, including New Channel, New Channel Message, New Chat.

Run a Screendesk action

Send the event into one of 2 documented actions, such as List UUID Options, Retrieve A Recording.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling

New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling

New Chat

Emit new event when a new chat is created. See the documentation

polling

New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling

New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling

New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

Screendesk

Triggers (1)

New Recording

Emit new event when a new recording is created is sent or received.

polling

Actions (2)

List UUID Options

Retrieves available options for the UUID field.

Retrieve A Recording

Get a specific recording See the documentation

Integration Features

6 documented Microsoft Teams triggers

2 documented Screendesk actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Screendesk to Microsoft Teams direction

Capability Examples

Microsoft Teams trigger → Screendesk action

Catalog example

Microsoft Teams

New Channel

Screendesk

List UUID Options

Screendesk trigger → Microsoft Teams action

Reverse direction

Screendesk

New Recording

Microsoft Teams

Create Channel

How It Works

Connect Apps

Authenticate your Microsoft Teams and Screendesk accounts

Choose a Trigger

Select a documented Microsoft Teams event

Choose an Action

Select the documented Screendesk operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 6 documented Microsoft Teams triggers.

Automated Actions

Run one of 2 documented Screendesk actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Screendesk to Microsoft Teams for bidirectional automation

View Integration

All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

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All Screendesk Integrations

Explore all available Screendesk connections

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Connect Microsoft Teams to Screendesk

Why Connect Microsoft Teams & Screendesk?

Start with a Microsoft Teams event

Run a Screendesk action

Map and review the workflow

Available Triggers & Actions

Microsoft Teams

Triggers (6)

Actions (12)

Screendesk

Triggers (1)

Actions (2)

Integration Features

Capability Examples

Microsoft Teams trigger → Screendesk action

Screendesk trigger → Microsoft Teams action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Microsoft Teams to Screendesk direction supported?

Which Microsoft Teams triggers are available?

Which Screendesk actions are available?

Can I also connect Screendesk to Microsoft Teams?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Microsoft Teams Integrations

All Screendesk Integrations

Popular Integrations

More Screendesk Integrations

Ready to Connect Microsoft Teams & Screendesk?