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Connect Microsoft Teams to Shift4

Use 6 documented Microsoft Teams triggers to run 4 documented Shift4 actions.

6 source triggers
4 target actions
Reverse direction supported

Why Connect Microsoft Teams & Shift4?

Start with a Microsoft Teams event

Choose from 6 documented triggers, including New Channel, New Channel Message, New Chat.

Run a Shift4 action

Send the event into one of 4 documented actions, such as Create Charge, Create Customer, Create Plan.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

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New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

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New Chat

Emit new event when a new chat is created. See the documentation

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New Chat Message

Emit new event when a new message is received in a chat. See the documentation

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New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

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New Team Member

Emit new event when a new member is added to a team. See the documentation

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Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

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Shift4

Triggers (3)

New Charge

Emit new event when a new charge is successfully created.

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New Charge Updated

Emit new event when a charge object is updated.

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New Customer

Emit new event when a new customer is created.

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Actions (4)

Create Charge

Creates a new charge object. See the documentation

Create Customer

Creates a new customer object. See the documentation

Create Plan

Creates a new plan object. See the documentation

Create Token

Creates a new token object. See the documentation

Integration Features

6 documented Microsoft Teams triggers
4 documented Shift4 actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Shift4 to Microsoft Teams direction

Capability Examples

Microsoft Teams trigger → Shift4 action

Catalog example
Microsoft TeamsMicrosoft Teams

New Channel

Shift4Shift4

Create Charge

Shift4 trigger → Microsoft Teams action

Reverse direction
Shift4Shift4

New Charge

Microsoft TeamsMicrosoft Teams

Create Channel

How It Works

1

Connect Apps

Authenticate your Microsoft Teams and Shift4 accounts

2

Choose a Trigger

Select a documented Microsoft Teams event

3

Choose an Action

Select the documented Shift4 operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 6 documented Microsoft Teams triggers.

Automated Actions

Run one of 4 documented Shift4 actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Shift4 to Microsoft Teams for bidirectional automation

View Integration
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All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

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All Shift4 Integrations

Explore all available Shift4 connections

View All Integrations

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