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Connect Microsoft Teams to Shoprocket

Use 6 documented Microsoft Teams triggers to run 1 documented Shoprocket actions.

6 source triggers
1 target actions
Reverse direction supported

Why Connect Microsoft Teams & Shoprocket?

Start with a Microsoft Teams event

Choose from 6 documented triggers, including New Channel, New Channel Message, New Chat.

Run a Shoprocket action

Send the event into one of 1 documented actions, such as Create Customer.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Microsoft Teams logo

Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling
New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling
New Chat

Emit new event when a new chat is created. See the documentation

polling
New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling
New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling
New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

Shoprocket logo

Shoprocket

Triggers (3)

New Customer (Instant)

Emit new event when a customer is created.

webhook
New Order (Instant)

Emit new event when a new order is placed.

webhook
New Product (Instant)

Emit new event when a product is created.

webhook

Actions (1)

Create Customer

Creates a new customer in Shoprocket. See the documentation

Integration Features

6 documented Microsoft Teams triggers
1 documented Shoprocket actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Shoprocket to Microsoft Teams direction

Capability Examples

Microsoft Teams trigger → Shoprocket action

Catalog example
Microsoft TeamsMicrosoft Teams

New Channel

ShoprocketShoprocket

Create Customer

Shoprocket trigger → Microsoft Teams action

Reverse direction
ShoprocketShoprocket

New Customer (Instant)

Microsoft TeamsMicrosoft Teams

Create Channel

How It Works

1

Connect Apps

Authenticate your Microsoft Teams and Shoprocket accounts

2

Choose a Trigger

Select a documented Microsoft Teams event

3

Choose an Action

Select the documented Shoprocket operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 6 documented Microsoft Teams triggers.

Automated Actions

Run one of 1 documented Shoprocket actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Shoprocket to Microsoft Teams for bidirectional automation

View Integration
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All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

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All Shoprocket Integrations

Explore all available Shoprocket connections

View All Integrations

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