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Connect Notion to Zendesk

Use 9 documented Notion triggers to run 24 documented Zendesk actions.

9 source triggers
24 target actions
Reverse direction supported

Why Connect Notion & Zendesk?

Start with a Notion event

Choose from 9 documented triggers, including New Comment Created, New Data Source Created, New or Updated Page in Data Source (By Property).

Run a Zendesk action

Send the event into one of 24 documented actions, such as Add Ticket Tags, Create Ticket, Delete Ticket.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Notion logo

Notion

Triggers (9)

New Comment Created

Emit new event when a new comment is created in a page or block. See the documentation

polling
New Data Source Created

Emit new event when a data source is created. See the documentation

polling
New or Updated Page in Data Source (By Property)

Emit new event when a page is created or updated in the selected data source. See the documentation

polling
New or Updated Page in Data Source (By Timestamp)

Emit new event when a page is created or updated in the selected data source. See the documentation

polling
New Page in Data Source

Emit new event when a page is created in the selected data source. See the documentation

polling
New Webhook Event (Instant)

Emit new event each time a webhook event is received. Webhook must be setup in Notion. See the documentation

webhook
Page or Subpage Updated

Emit new event when the selected page or one of its sub-pages is updated. See the documentation

polling
Page Properties Updated (Instant)

Emit new event each time a page property is updated in a data source. For use with Page Properties Updated event type. Webhook must be set up in Notion. See the documentation

webhook
Page Updated

Emit new event when a selected page is updated. See the documentation

polling

Actions (24)

Append Block to Parent

Append new and/or existing blocks to the specified parent. See the documentation

Complete File Upload

Use this action to finalize a mode=multi_part file upload after all of the parts have been sent successfully. See the documentation

Create Comment

Create a comment in a page or existing discussion thread. See the documentation

Create Database

Create a database and its initial data source. See the documentation

Create File Upload

Create a file upload. See the documentation

Create Page

Create a page from a parent page. See the documentation

Create Page from Data Source

Create a page from a data source. See the documentation

Delete Block

Sets a Block object, including page blocks, to archived: true using the ID specified. See the documentation

Duplicate Page

Create a new page copied from an existing page block. See the documentation

Find Pages or Data Sources

Searches for a page or data source. See the documentation

Get Current User

Retrieve the Notion identity tied to the current OAuth token, returning the full users.retrieve payload for me (person or bot). Includes the user ID, name, avatar URL, type (person vs bot), and workspace ownership metadata—useful for confirming which workspace is connected, adapting downstream queries, or giving an LLM the context it needs about who is operating inside Notion. See the documentation.

List All Users

Returns all users in the workspace. See the documentation

List File Uploads

Use this action to list file uploads. See the documentation

Query Data Source

Query a data source with a specified filter. See the documentation

Retrieve Data Source Content

Get all content of a data source. See the documentation

Retrieve Data Source Schema

Get the property schema of a data source in Notion. See the documentation

Retrieve File Upload

Use this action to retrieve a file upload. See the documentation

Retrieve Page Content

Get page content as block objects or markdown. Blocks can be text, lists, media, a page, among others. See the documentation

Retrieve Page Metadata

Get details of a page. See the documentation

Retrieve Page Property Item

Get a Property Item object for a selected page and property. See the documentation

Retrieve User

Returns a user using the ID specified. See the documentation

Send File Upload

Send a file upload. See the documentation

Update Child Block

Updates a child block object. See the documentation

Update Data Source

Update a data source. See the documentation

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Zendesk

Triggers (10)

Locale Updated

Emit new event when a locale has been updated

polling
New Side Conversation

Emit new event when a side conversation is created on a ticket. See the documentation

polling
New Side Conversation Reply

Emit new event when a reply is added to an existing side conversation on a ticket. See the documentation

polling
New Ticket (Instant)

Emit new event when a ticket is created

webhook
New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

webhook
New Ticket Comment Added (Instant)

Emit new event when a ticket comment has been added

webhook
Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

webhook
Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

webhook
Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

webhook
Ticket Updated (Instant)

Emit new event when a ticket has been updated

webhook

Actions (24)

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation.

Create Ticket

Creates a ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Get Article

Retrieves an article by its ID. See the documentation.

Get Macro

Retrieves a macro by its ID. See the documentation.

Get Side Conversation

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Get User Info

Retrieves information about a specific user. See the documentation.

List Active Macros

Lists all active shared and personal macros available to the current user. See the documentation.

List Articles

Retrieves a list of articles. See the documentation.

List Fields Options

Retrieves available options for the Fields field.

List Locales

Retrieves all locales. See the documentation.

List Macro Category Options

Retrieves available options for the Macro Category field.

List Macros

Retrieves all macros. See the documentation.

List Side Conversations

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Remove Ticket Tags

Remove specific tags from a ticket. See the documentation.

Search Articles

Searches Help Center articles. See the documentation.

Search Community Posts

Searches Help Center community posts. See the documentation.

Search Help Center

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search Macros

Search for macros by name. See the documentation.

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation.

Set Custom Ticket Fields

Sets one or more custom field values on a ticket. See the documentation.

Integration Features

9 documented Notion triggers
24 documented Zendesk actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Zendesk to Notion direction

Capability Examples

Notion trigger → Zendesk action

Catalog example
NotionNotion

New Comment Created

ZendeskZendesk

Add Ticket Tags

Zendesk trigger → Notion action

Reverse direction
ZendeskZendesk

Locale Updated

NotionNotion

Append Block to Parent

How It Works

1

Connect Apps

Authenticate your Notion and Zendesk accounts

2

Choose a Trigger

Select a documented Notion event

3

Choose an Action

Select the documented Zendesk operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 9 documented Notion triggers.

Automated Actions

Run one of 24 documented Zendesk actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Zendesk to Notion for bidirectional automation

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All Notion Integrations

Explore all available Notion connections

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All Zendesk Integrations

Explore all available Zendesk connections

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