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Connect Onfleet to Jira

Use 12 documented Onfleet triggers to run 24 documented Jira actions.

12 source triggers
24 target actions
Reverse direction supported

Why Connect Onfleet & Jira?

Start with a Onfleet event

Choose from 12 documented triggers, including New SMS Recipient Response Missed (Instant), New Task Arrival (Instant), New Task Assigned (Instant).

Run a Jira action

Send the event into one of 24 documented actions, such as Add Attachment To Issue, Add Comment To Issue, Add Multiple Attachments To Issue.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Onfleet

Triggers (12)

New SMS Recipient Response Missed (Instant)

Emit new event when a new SMS recipient response is missed.

webhook
New Task Arrival (Instant)

Emit new event when a new task is arrival.

webhook
New Task Assigned (Instant)

Emit new event when a new task is assigned.

webhook
New Task Cloned (Instant)

Emit new event when a new task is cloned.

webhook
New Task Completed (Instant)

Emit new event when a new task is completed.

webhook
New Task Created (Instant)

Emit new event when a new task is created.

webhook
New Task Delayed (Instant)

Emit new event when a new task is delayed.

webhook
New Task Deleted (Instant)

Emit new event when a new task is deleted.

webhook
New Task ETA (Instant)

Emit new event when a new task is in ETA.

webhook
New Task Failed (Instant)

Emit new event when a new task is failed.

webhook
New Task Started (Instant)

Emit new event when a new task is started.

webhook
New Task Unassigned (Instant)

Emit new event when a new task is unassigned.

webhook

Actions (3)

Create Linked Pickup & Dropoff Tasks

Create a pickup task and dropoff task linked with each other. See the docs here

Create New Task

Create a new task. See the docs here

Create Task (Template Use)

Creates a single task. Used for simple templates only. See the docs here

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Jira

Triggers (4)

New Event

Emit new event when an event with subscribed event source triggered, See the documentation

webhook
New Issue Created Event (Instant)

Emit new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Deleted Event (Instant)

Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Updated Event (Instant)

Emit new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook

Actions (24)

Add Attachment To Issue

Adds an attachment to an issue. See the documentation

Add Comment To Issue

Adds a new comment to an issue. See the documentation

Add Multiple Attachments To Issue

Adds multiple attachments to an issue. See the documentation

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, 5b10ac8d82e05b22cc7d4ef5, If no user is specified the calling user is added. See the documentation

Assign Issue

Assigns an issue to a user. See the documentation

Check Issues Against JQL

Checks whether one or more issues would be returned by one or more JQL queries. See the documentation

Count Issues Using JQL

Provide an estimated count of the issues that match the JQL. See the documentation

Create Custom Field Options (Context)

Create a context for custom field options. See the documentation.

Create Future Sprint

Creates a future sprint. See the documentation

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask. See the documentation

Create Jira Version in Project

Creates a project version. See the documentation

Delete Project

Deletes a project. See the documentation

Get All Projects

Gets metadata on all projects. See the documentation

Get Board

Returns the board for the given board ID. See the documentation

Get Cloud ID

Gets the cloud ID and details of all accessible Jira Cloud sites. See the documentation

Get Current User

Returns the authenticated Jira user's account ID, display name, email, and active status. Call this first when the user says 'my issues', 'assigned to me', or needs their Jira identity. Use the returned accountId with **Search Issues with JQL** (e.g. assignee = '{accountId}') or **Assign Issue**. Requires a Cloud ID to identify the Jira site. See the documentation.

Get Issue

Gets the details for an issue. See the documentation

Get Issue Picker Suggestions

Returns lists of issues matching a query string. See the documentation

Get Issue Types

Gets the available issue types. If a project ID is provided, returns issue types for that project. Otherwise, returns all issue types accessible to the user. See the documentation

Get Sprint

Returns the sprint for a given sprint ID. See the documentation

Get Task

Gets the status of a long-running asynchronous task. See the documentation

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status. See the documentation

Get User

Gets details of user. See the documentation

Get Users

Gets the details for a list of users. See the documentation

Integration Features

12 documented Onfleet triggers
24 documented Jira actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Jira to Onfleet direction

Capability Examples

Onfleet trigger → Jira action

Catalog example
OnfleetOnfleet

New SMS Recipient Response Missed (Instant)

JiraJira

Add Attachment To Issue

Jira trigger → Onfleet action

Reverse direction
JiraJira

New Event

OnfleetOnfleet

Create Linked Pickup & Dropoff Tasks

How It Works

1

Connect Apps

Authenticate your Onfleet and Jira accounts

2

Choose a Trigger

Select a documented Onfleet event

3

Choose an Action

Select the documented Jira operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Onfleet triggers.

Automated Actions

Run one of 24 documented Jira actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Jira to Onfleet for bidirectional automation

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All Onfleet Integrations

Explore all available Onfleet connections

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All Jira Integrations

Explore all available Jira connections

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