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Connect OpenAI (ChatGPT) to RingCentral

Use 4 documented OpenAI (ChatGPT) triggers to run 8 documented RingCentral actions.

4 source triggers
8 target actions
Reverse direction supported

Why Connect OpenAI (ChatGPT) & RingCentral?

Start with a OpenAI (ChatGPT) event

Choose from 4 documented triggers, including New Batch Completed, New File Created, New Fine Tuning Job Created.

Run a RingCentral action

Send the event into one of 8 documented actions, such as Create Contact, Create Meeting, Download Recording.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

OpenAI (ChatGPT) logo

OpenAI (ChatGPT)

Triggers (4)

New Batch Completed

Emit new event when a new batch is completed in OpenAI. See the documentation

polling
New File Created

Emit new event when a new file is created in OpenAI. See the documentation

polling
New Fine Tuning Job Created

Emit new event when a new fine-tuning job is created in OpenAI. See the documentation

polling
New Run State Changed

Emit new event every time a run changes its status. See the documentation

polling

Actions (24)

Chat

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See the documentation

Chat using Web Search

Chat using the web search tool. See the documentation

Chat using Functions

Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions. See the documentation

Chat using File Search

Chat with your files knowledge base (vector stores). See the documentation

Summarize Text

Summarizes text using the Chat API. See the documentation

Classify Items into Categories

Classify items into specific categories using the Chat API. See the documentation

Translate Text (Whisper)

Translate text from one language to another using the Chat API. See the documentation

Create Transcription

Transcribes audio into the input language. See the documentation

Create Image (Dall-E)

Creates an image given a prompt returning a URL to the image. See the documentation

Create Embeddings

Get a vector representation of a given input that can be easily consumed by machine learning models and algorithms. See the documentation

Create Completion (Send Prompt)

OpenAI recommends using the **Chat** action for the latest gpt-3.5-turbo API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older /completions API. See the documentation

Analyze Image Content

Send a message or question about an image and receive a response. See the documentation

Cancel Run (Assistants)

Cancels a run that is in progress. See the documentation

Chat with Assistant

Sends a message and generates a response, storing the message history for a continuous conversation. See the documentation

Chat With Responses API

Send a chat via the Responses API, mixing built-in tools and MCP server tools. See the documentation.

Convert Text to Speech (TTS)

Generates audio from the input text. See the documentation

Create Assistant

Creates an assistant with a model and instructions. See the documentation

Create Batch

Creates and executes a batch from an uploaded file of requests. See the documentation

Create Fine Tuning Job

Creates a job that fine-tunes a specified model from a given dataset. See the documentation

Create Moderation

Classifies if text is potentially harmful. See the documentation

Create Thread (Assistants)

Creates a thread with optional messages and metadata, and optionally runs the thread using the specified assistant. See the documentation

Create Vector Store

Create a vector store. See the documentation

Create Vector Store File

Create a vector store file. See the documentation

Delete File

Deletes a specified file from OpenAI. See the documentation

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RingCentral

Triggers (10)

New Call Recording

Emit new events when a call recording is created

polling
New Event (Instant)

Emit new event for each notification from RingCentral of a specified type

webhook
New Inbound Call (Instant)

Emit new event on each incoming call

webhook
New Inbound Fax (Instant)

Emit new event on each incoming fax

webhook
New Inbound Message Event (Instant)

Emit new event for each status change of inbound messages of a specific type

webhook
New Inbound SMS (Instant)

Emit new event on each incoming SMS

webhook
New Missed Inbound Call (Instant)

Emit new event each time an incoming call is missed

webhook
New Outbound Call (Instant)

Emit new event on each outgoing call

webhook
New Outbound Message Event (Instant)

Emit new event for each outbound message event. This only includes the event, not the actual message.

webhook
New Voicemail Message (Instant)

Emit new event when a new voicemail message is received

webhook

Actions (8)

Create Contact

Creates a user personal contact. See the documentation

Create Meeting

Creates a new meeting. See the API docs here.

Download Recording

Gets a recording and downloads it to the /tmp directory. See the documentation

Get Message

Get message from the Message Store. See the API docs here

List Country ID Options

Retrieves available options for the Country ID field.

List Extensions Options

Retrieves available options for the Extensions field.

Make CallOut

Creates a new outbound call out session. See the API docs here

Send SMS

Creates and sends a new text message. See the API docs here

Integration Features

4 documented OpenAI (ChatGPT) triggers
8 documented RingCentral actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported RingCentral to OpenAI (ChatGPT) direction

Capability Examples

OpenAI (ChatGPT) trigger → RingCentral action

Catalog example
OpenAI (ChatGPT)OpenAI (ChatGPT)

New Batch Completed

RingCentralRingCentral

Create Contact

RingCentral trigger → OpenAI (ChatGPT) action

Reverse direction
RingCentralRingCentral

New Call Recording

OpenAI (ChatGPT)OpenAI (ChatGPT)

Chat

How It Works

1

Connect Apps

Authenticate your OpenAI (ChatGPT) and RingCentral accounts

2

Choose a Trigger

Select a documented OpenAI (ChatGPT) event

3

Choose an Action

Select the documented RingCentral operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented OpenAI (ChatGPT) triggers.

Automated Actions

Run one of 8 documented RingCentral actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect RingCentral to OpenAI (ChatGPT) for bidirectional automation

View Integration
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All OpenAI (ChatGPT) Integrations

Explore all available OpenAI (ChatGPT) connections

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All RingCentral Integrations

Explore all available RingCentral connections

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