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Connect Sendcloud to Jira

Use 5 documented Sendcloud triggers to run 24 documented Jira actions.

5 source triggers
24 target actions
Reverse direction supported

Why Connect Sendcloud & Jira?

Start with a Sendcloud event

Choose from 5 documented triggers, including New Parcel Created, New Return Created, Parcel Status Changed.

Run a Jira action

Send the event into one of 24 documented actions, such as Add Attachment To Issue, Add Comment To Issue, Add Multiple Attachments To Issue.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Sendcloud

Triggers (5)

New Parcel Created

Emit new event each time a parcel is created.

polling
New Return Created

Emit new event each time a return is created.

polling
Parcel Status Changed

Emit new event each time a parcel status changes.

polling
Parcel Updated

Emit new event each time a parcel is updated.

polling
Return Updated

Emit new event each time a return is updated.

polling

Actions (24)

Bulk PDF Label Printing

Bulk PDF label printing. See the documentation

Create a Parcel

Creates a new parcel under your Sendcloud API credentials. See the documentation

Create Or Update Integration Shipment

Create or update an integration shipment. See the documentation

Create Return

Create a return. See the documentation

Get Current User

Get the authenticated user info. See the documentation

Get Label

Retrieve a label by parcel ID. See the documentation

Get Parcel

Retrieve a parcel by ID. See the documentation

Get Return

Retrieve a return by ID. See the documentation

Get Return Portal Settings

Get return portal settings for the current brand/user. See the documentation

Get Sender Address

Retrieve a sender address by ID. See the documentation

Get Service Point

Retrieve a service point by ID. See the documentation

Get Shipping Method

Retrieve a shipping method by ID. See the documentation

Get Tracking Info

Retrieve tracking information of a parcel. See the documentation

List Integration Shipments

List integration shipments. See the documentation

List Parcel Documents

List parcel documents. See the documentation

List Parcel Statuses

List parcel statuses. See the documentation

List Parcels

Retrieves a list of all the parcels under your API credentials. See the documentation

List Returns

List returns. See the documentation

List Sender Addresses

List sender addresses for the authenticated user. See the documentation

List Service Point Carriers

List carriers that support service points. See the documentation

List Service Points

List service points. See the documentation

List Shipping Methods

List shipping methods. See the documentation

Update a Parcel

Updates a parcel under your API credentials. See the documentation

Validate Return

Validate a return. See the documentation

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Jira

Triggers (4)

New Event

Emit new event when an event with subscribed event source triggered, See the documentation

webhook
New Issue Created Event (Instant)

Emit new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Deleted Event (Instant)

Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Updated Event (Instant)

Emit new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook

Actions (24)

Add Attachment To Issue

Adds an attachment to an issue. See the documentation

Add Comment To Issue

Adds a new comment to an issue. See the documentation

Add Multiple Attachments To Issue

Adds multiple attachments to an issue. See the documentation

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, 5b10ac8d82e05b22cc7d4ef5, If no user is specified the calling user is added. See the documentation

Assign Issue

Assigns an issue to a user. See the documentation

Check Issues Against JQL

Checks whether one or more issues would be returned by one or more JQL queries. See the documentation

Count Issues Using JQL

Provide an estimated count of the issues that match the JQL. See the documentation

Create Custom Field Options (Context)

Create a context for custom field options. See the documentation.

Create Future Sprint

Creates a future sprint. See the documentation

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask. See the documentation

Create Jira Version in Project

Creates a project version. See the documentation

Delete Project

Deletes a project. See the documentation

Get All Projects

Gets metadata on all projects. See the documentation

Get Board

Returns the board for the given board ID. See the documentation

Get Cloud ID

Gets the cloud ID and details of all accessible Jira Cloud sites. See the documentation

Get Current User

Returns the authenticated Jira user's account ID, display name, email, and active status. Call this first when the user says 'my issues', 'assigned to me', or needs their Jira identity. Use the returned accountId with **Search Issues with JQL** (e.g. assignee = '{accountId}') or **Assign Issue**. Requires a Cloud ID to identify the Jira site. See the documentation.

Get Issue

Gets the details for an issue. See the documentation

Get Issue Picker Suggestions

Returns lists of issues matching a query string. See the documentation

Get Issue Types

Gets the available issue types. If a project ID is provided, returns issue types for that project. Otherwise, returns all issue types accessible to the user. See the documentation

Get Sprint

Returns the sprint for a given sprint ID. See the documentation

Get Task

Gets the status of a long-running asynchronous task. See the documentation

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status. See the documentation

Get User

Gets details of user. See the documentation

Get Users

Gets the details for a list of users. See the documentation

Integration Features

5 documented Sendcloud triggers
24 documented Jira actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Jira to Sendcloud direction

Capability Examples

Sendcloud trigger → Jira action

Catalog example
SendcloudSendcloud

New Parcel Created

JiraJira

Add Attachment To Issue

Jira trigger → Sendcloud action

Reverse direction
JiraJira

New Event

SendcloudSendcloud

Bulk PDF Label Printing

How It Works

1

Connect Apps

Authenticate your Sendcloud and Jira accounts

2

Choose a Trigger

Select a documented Sendcloud event

3

Choose an Action

Select the documented Jira operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 5 documented Sendcloud triggers.

Automated Actions

Run one of 24 documented Jira actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Jira to Sendcloud for bidirectional automation

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All Sendcloud Integrations

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All Jira Integrations

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