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Connect Bot for Slack to Twilio

Automate workflows and sync data between Bot for Slack and Twilio with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Bot for Slack & Twilio?

Intelligent Automation Workflows

Leverage 2 available triggers from Bot for Slack to execute 24 targeted actions in Twilio automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Bot for Slack and Twilio perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Bot for Slack and Twilio for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Bot for Slack logo

Bot for Slack

Triggers (2)

New Direct Message

Emit new event when a message is posted in a direct message channel (Bot). To open a conversation, use the Mazaal AI Action "Send a Direct Message" to send a message from the Bot, or enable direct messages to the Bot in your App Settings (Settings->App Home->Show Tabs->Messages Tab), and send a direct message to the Bot.

polling
New Message In Channel

Emit new event when a new message is posted to a public, private or group channel (Bot)

polling

Actions (24)

Add Emoji Reaction

Add an emoji reaction to a message. See the documentation

Archive Channel

Archive a channel (Bot). See the documentation

Create a Channel

Create a new channel (Bot). See the documentation

Delete File

Delete a file (Bot). See the documentation

Delete Message

Delete a message (Bot). See the documentation

Find User by Email

Find a user by matching against their email (Bot). See the documentation

Get File

Return information about a file (Bot). See the documentation

Invite User to Channel

Invite a user to an existing channel (Bot). See the documentation

List Channels

Return a list of all channels in a workspace (Bot). See the documentation

List Files

Return a list of files within a team (Bot). See the documentation

List Group Members

List all users in a User Group (Bot). See the documentation

List Members in Channel

Retrieve members of a channel (Bot). See the documentation

List Replies

Retrieve a thread of messages posted to a conversation (Bot). See the documentation

List Users

Return a list of all users in a workspace (Bot). See the documentation

Reply to a Message Thread

Send a message as a threaded reply (Bot). See postMessage or scheduleMessage docs here

Send a Large Message (3000+ characters)

Send a large message (more than 3000 characters) to a channel, group or user (Bot). See postMessage or scheduleMessage docs here

Send Message

Send a message to a user, group, private channel or public channel (Bot). See postMessage or scheduleMessage docs here

Send Message (Advanced)

Customize advanced setttings and send a message to a channel, group or user (Bot). See postMessage or scheduleMessage docs here

Send Message Using Block Kit

Send a message using Slack's Block Kit UI framework to a channel, group or user (Bot). See postMessage or scheduleMessage docs here

Set Channel Description

Change the description or purpose of a channel (Bot). See the documentation

Set Channel Topic

Set the topic on a selected channel (Bot). See the documentation

Update Groups Members

Update the list of users for a User Group (Bot). See docs here

Update Message

Update a message (Bot). See the documentation

Upload File

Upload a file (Bot). See the documentation

Twilio logo

Twilio

Triggers (5)

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

webhook
New Call (Instant)

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

webhook
New Phone Number

Emit new event when you add a new phone number to your account

polling
New Recording

Emit new event when a new call recording is created

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New Transcript Created

Emit new event when a new call transcript is created

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Actions (24)

Make a Phone Call

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Check Verification Token

Check if user-provided token is correct. See the documentation

Create Verification Service

Create a verification service for sending SMS verifications. See the documentation

Delete Call

Remove a call record from your account. See the documentation

Delete Message

Delete a message record from your account. See the documentation

Download Recording Media

Download a recording media file. See the documentation

Get Call

Return call resource of an individual call. See the documentation

Get Message

Return details of a message. See the documentation

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs. See the documentation

List Application SID Options

Retrieves available options for the Application SID field.

List Call ID Options

Retrieves available options for the Call ID field.

List Calls

Return a list of calls associated with your account. See the documentation

List From Options

Retrieves available options for the From field.

List Incoming Phone Number Options

Retrieves available options for the Incoming Phone Number field.

List Message Media

Return a list of media associated with your message. See the documentation

List Messages

Return a list of messages associated with your account. See the documentation

List Parent Call SID Options

Retrieves available options for the Parent Call SID field.

List Recording ID Options

Retrieves available options for the Recording ID field.

List Service SID Options

Retrieves available options for the Service SID field.

List Transcript SIDs Options

Retrieves available options for the Transcript SIDs field.

List Transcripts

Return a list of transcripts. See the documentation

Phone Number Lookup

Lookup information about a phone number. See the documentation for more information

Send Message

Send an SMS text with optional media files. See the documentation

Send SMS Verification

Send an SMS verification to a phone number. See the documentation

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Bot for Slack trigger → Create/Update in Twilio

Most Popular
Bot for SlackBot for Slack

New Direct Message

TwilioTwilio

Make a Phone Call

When Twilio trigger → Update Bot for Slack

Bi-directional
TwilioTwilio

New Incoming SMS (Instant)

Bot for SlackBot for Slack

Add Emoji Reaction

How It Works

1

Connect Apps

Authenticate your Bot for Slack and Twilio accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Bot for Slack and Twilio with 7 public triggers available for instant updates.

Automated Actions

Execute 48 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Bot for Slack and Twilio in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Bot for Slack and Twilio with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

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Reverse Integration Available

Also connect Twilio to Bot for Slack for bidirectional automation

View Integration
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All Bot for Slack Integrations

Explore all available Bot for Slack connections

View All Integrations
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All Twilio Integrations

Explore all available Twilio connections

View All Integrations

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