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Connect Twilio to Gmail

Use 5 documented Twilio triggers to run 20 documented Gmail actions.

5 source triggers
20 target actions
Reverse direction supported

Why Connect Twilio & Gmail?

Start with a Twilio event

Choose from 5 documented triggers, including New Incoming SMS (Instant), New Call (Instant), New Phone Number.

Run a Gmail action

Send the event into one of 20 documented actions, such as Add Label to Email, Approve Workflow, Archive Email.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Twilio

Triggers (5)

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

webhook
New Call (Instant)

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

webhook
New Phone Number

Emit new event when you add a new phone number to your account

polling
New Recording

Emit new event when a new call recording is created

polling
New Transcript Created

Emit new event when a new call transcript is created

polling

Actions (24)

Make a Phone Call

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Check Verification Token

Check if user-provided token is correct. See the documentation

Create Verification Service

Create a verification service for sending SMS verifications. See the documentation

Delete Call

Remove a call record from your account. See the documentation

Delete Message

Delete a message record from your account. See the documentation

Download Recording Media

Download a recording media file. See the documentation

Get Call

Return call resource of an individual call. See the documentation

Get Message

Return details of a message. See the documentation

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs. See the documentation

List Application SID Options

Retrieves available options for the Application SID field.

List Call ID Options

Retrieves available options for the Call ID field.

List Calls

Return a list of calls associated with your account. See the documentation

List From Options

Retrieves available options for the From field.

List Incoming Phone Number Options

Retrieves available options for the Incoming Phone Number field.

List Message Media

Return a list of media associated with your message. See the documentation

List Messages

Return a list of messages associated with your account. See the documentation

List Parent Call SID Options

Retrieves available options for the Parent Call SID field.

List Recording ID Options

Retrieves available options for the Recording ID field.

List Service SID Options

Retrieves available options for the Service SID field.

List Transcript SIDs Options

Retrieves available options for the Transcript SIDs field.

List Transcripts

Return a list of transcripts. See the documentation

Phone Number Lookup

Lookup information about a phone number. See the documentation for more information

Send Message

Send an SMS text with optional media files. See the documentation

Send SMS Verification

Send an SMS verification to a phone number. See the documentation

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Gmail

Triggers (5)

New Attachment Received

Emit new event for each attachment in a message received. This source is capped at 100 max new messages per run.

polling
New Email Matching Search

Emit new event when an email matching the search criteria is received. This source is capped at 100 max new messages per run.

polling
New Email Received

Emit new event when a new email is received.

polling
New Labeled Email

Emit new event when a new email is labeled.

polling
New Sent Email

Emit new event for each new email sent. (Maximum of 100 events emited per execution)

polling

Actions (20)

Add Label to Email

Add label(s) to an email message. See the docs

Approve Workflow

Suspend the workflow until approved by email. See the documentation

Archive Email

Archive an email message. See the documentation

Bulk Archive Emails

Archive multiple emails at once. See the documentation

Create Draft

Create a draft from your Google Workspace email account. See the documentation

Create Label

Create a new label in the connected account. See the documentation

Delete Email

Moves the specified message to the trash. See the documentation

Download Attachment

Download an attachment by attachmentId to the /tmp directory. See the documentation

Find Email

Find an email using Google's Search Engine. See the docs

Get Current User

Returns the authenticated Gmail user's name, email address, and mailbox stats (total messages and threads). Call this first when the user says 'my emails', 'my inbox', or needs identity context. Use the returned emailAddress to identify the user's own messages in **Find Email** results. See the documentation.

Get Send As Alias

Get a send as alias for the authenticated user. See the documentation

List Labels

List all the existing labels in the connected account. See the docs

List Send as a Delegate Options

Retrieves available options for the Send as a Delegate field.

List Send As Aliases

List all send as aliases for the authenticated user. See the documentation

List Signature Options

Retrieves available options for the Signature field.

List Thread Messages

List messages in a thread. See the docs

Remove Label from Email

Remove label(s) from an email message. See the docs

Send Email

Send an email from your Google Workspace email account. See the documentation

Update Signature for Email in Organization

Update the signature for a specific email address in an organization. A Google Cloud service account with delegated domain-wide authority is required for this action. See the documentation

Update Signature for Primary Email Address

Update the signature for the primary email address. See the documentation

Integration Features

5 documented Twilio triggers
20 documented Gmail actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Gmail to Twilio direction

Capability Examples

Twilio trigger → Gmail action

Catalog example
TwilioTwilio

New Incoming SMS (Instant)

GmailGmail

Add Label to Email

Gmail trigger → Twilio action

Reverse direction
GmailGmail

New Attachment Received

TwilioTwilio

Make a Phone Call

How It Works

1

Connect Apps

Authenticate your Twilio and Gmail accounts

2

Choose a Trigger

Select a documented Twilio event

3

Choose an Action

Select the documented Gmail operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 5 documented Twilio triggers.

Automated Actions

Run one of 20 documented Gmail actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Gmail to Twilio for bidirectional automation

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All Twilio Integrations

Explore all available Twilio connections

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All Gmail Integrations

Explore all available Gmail connections

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