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Connect Teamgate to Zendesk

Name: Teamgate to Zendesk Integration
Availability: InStock

Automate workflows and sync data between Teamgate and Zendesk with AI-powered automation

5-minute setup

Enterprise secure

No coding required

Why Connect Teamgate & Zendesk?

Intelligent Automation Workflows

Leverage 11 available triggers from Teamgate to execute 24 targeted actions in Zendesk automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Teamgate and Zendesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Teamgate and Zendesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Teamgate

Triggers (11)

New Activity Status Change

Emit new event when a activity status is changed. See docs here

polling

New Company

Emit new event when a new company is created. See docs here

polling

New Deal

Emit new event when a new deal is created. See docs here

polling

New Deal Stage Change

Emit new event when a deal stage is changed. See docs here

polling

New Lead

Emit new event when a new lead is created. See docs here

polling

New Lead Converted To Person

Emit new event when a lead is converted to person.

polling

New Lost Deal

Emit new event when a deal is lost. See docs here

polling

New Person

Emit new event when a new person is created. See docs here

polling

New Product

Emit new event when a new product is created. See docs here

polling

New Unqualified Lead

Emit new event when a lead is unqualified. See docs here

polling

New Won Deal

Emit new event when a deal is won. See docs here

polling

Actions (24)

Create Activity

Creates a new activity See the docs here

Create Company

Create a new company. See the docs here

Create Deal

Create a new deal. See the docs here

Create Lead

Create a new lead. See the docs here

Create Person

Create a new person. See the docs here

Create Product

Create a new product. See the docs here

Find Company

Find a company See the docs here

Find Lead

Find a lead See the docs here

Find Person

Find a person See the docs here

Find Product

Find a product See the docs here

List Activity Id Options

Retrieves available options for the Activity Id field.

List Category Options

Retrieves available options for the Category field.

List Companies Options

Retrieves available options for the Companies field.

List Deals Options

Retrieves available options for the Deals field.

List Industry Id Options

Retrieves available options for the Industry Id field.

List Lead Status Id Options

Retrieves available options for the Lead Status Id field.

List Leads Options

Retrieves available options for the Leads field.

List Owner Id Options

Retrieves available options for the Owner Id field.

List PersonId Options

Retrieves available options for the PersonId field.

List Pipeline Options

Retrieves available options for the Pipeline field.

List Product Id Options

Retrieves available options for the Product Id field.

List Products Options

Retrieves available options for the Products field.

List Source Id Options

Retrieves available options for the Source Id field.

Update Cart Products Status

This endpoint is meant for setting all products in cart active or inactive, which is same as in-stock or out-of-stock. isActive: true, means product is in-stock. isActive: false, mean product is out of stock. See the docs here

Zendesk

Triggers (10)

Locale Updated

Emit new event when a locale has been updated

polling

New Side Conversation

Emit new event when a side conversation is created on a ticket. See the documentation

polling

New Side Conversation Reply

Emit new event when a reply is added to an existing side conversation on a ticket. See the documentation

polling

New Ticket (Instant)

Emit new event when a ticket is created

webhook

New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

webhook

New Ticket Comment Added (Instant)

Emit new event when a ticket comment has been added

webhook

Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

webhook

Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

webhook

Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

webhook

Ticket Updated (Instant)

Emit new event when a ticket has been updated

webhook

Actions (24)

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation.

Create Ticket

Creates a ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Get Article

Retrieves an article by its ID. See the documentation.

Get Macro

Retrieves a macro by its ID. See the documentation.

Get Side Conversation

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Get User Info

Retrieves information about a specific user. See the documentation.

List Active Macros

Lists all active shared and personal macros available to the current user. See the documentation.

List Articles

Retrieves a list of articles. See the documentation.

List Fields Options

Retrieves available options for the Fields field.

List Locales

Retrieves all locales. See the documentation.

List Macro Category Options

Retrieves available options for the Macro Category field.

List Macros

Retrieves all macros. See the documentation.

List Side Conversations

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Remove Ticket Tags

Remove specific tags from a ticket. See the documentation.

Search Articles

Searches Help Center articles. See the documentation.

Search Community Posts

Searches Help Center community posts. See the documentation.

Search Help Center

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.