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Connect Telnyx to Jira

Use 2 documented Telnyx triggers to run 24 documented Jira actions.

2 source triggers
24 target actions
Reverse direction supported

Why Connect Telnyx & Jira?

Start with a Telnyx event

Choose from 2 documented triggers, including New Call Received, New Phone Number.

Run a Jira action

Send the event into one of 24 documented actions, such as Add Attachment To Issue, Add Comment To Issue, Add Multiple Attachments To Issue.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Telnyx

Triggers (2)

New Call Received

Emit new event on an incoming call to a Call Control Application. See the documentation

webhook
New Phone Number

Emit new event when a new phone number is added See the documentation

polling

Actions (11)

Dial Number

Dial a number or SIP URI from a given Call Control App. See the documentation

Get Messaging Profiles

Get a list of messaging profiles. See the documentation

Get Phone Numbers

Get a list of phone numbers. See the documentation

List Call Control Application ID Options

Retrieves available options for the Call Control Application ID field.

List Fax Application ID Options

Retrieves available options for the Fax Application ID field.

List Messaging Profile Id Options

Retrieves available options for the Messaging Profile Id field.

List Phone Number Options

Retrieves available options for the Phone Number field.

Retrieve a Message

Retrieve a message. See the documentation

Send Fax

Sends a PDF document to a specified fax number using the Telnyx Fax API. See the documentation

Send Group Message

Send a group MMS message. See the documentation

Send Message

Send an SMS or MMS message. See the documentation

Jira logo

Jira

Triggers (4)

New Event

Emit new event when an event with subscribed event source triggered, See the documentation

webhook
New Issue Created Event (Instant)

Emit new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Deleted Event (Instant)

Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Updated Event (Instant)

Emit new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook

Actions (24)

Add Attachment To Issue

Adds an attachment to an issue. See the documentation

Add Comment To Issue

Adds a new comment to an issue. See the documentation

Add Multiple Attachments To Issue

Adds multiple attachments to an issue. See the documentation

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, 5b10ac8d82e05b22cc7d4ef5, If no user is specified the calling user is added. See the documentation

Assign Issue

Assigns an issue to a user. See the documentation

Check Issues Against JQL

Checks whether one or more issues would be returned by one or more JQL queries. See the documentation

Count Issues Using JQL

Provide an estimated count of the issues that match the JQL. See the documentation

Create Custom Field Options (Context)

Create a context for custom field options. See the documentation.

Create Future Sprint

Creates a future sprint. See the documentation

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask. See the documentation

Create Jira Version in Project

Creates a project version. See the documentation

Delete Project

Deletes a project. See the documentation

Get All Projects

Gets metadata on all projects. See the documentation

Get Board

Returns the board for the given board ID. See the documentation

Get Cloud ID

Gets the cloud ID and details of all accessible Jira Cloud sites. See the documentation

Get Current User

Returns the authenticated Jira user's account ID, display name, email, and active status. Call this first when the user says 'my issues', 'assigned to me', or needs their Jira identity. Use the returned accountId with **Search Issues with JQL** (e.g. assignee = '{accountId}') or **Assign Issue**. Requires a Cloud ID to identify the Jira site. See the documentation.

Get Issue

Gets the details for an issue. See the documentation

Get Issue Picker Suggestions

Returns lists of issues matching a query string. See the documentation

Get Issue Types

Gets the available issue types. If a project ID is provided, returns issue types for that project. Otherwise, returns all issue types accessible to the user. See the documentation

Get Sprint

Returns the sprint for a given sprint ID. See the documentation

Get Task

Gets the status of a long-running asynchronous task. See the documentation

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status. See the documentation

Get User

Gets details of user. See the documentation

Get Users

Gets the details for a list of users. See the documentation

Integration Features

2 documented Telnyx triggers
24 documented Jira actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Jira to Telnyx direction

Capability Examples

Telnyx trigger → Jira action

Catalog example
TelnyxTelnyx

New Call Received

JiraJira

Add Attachment To Issue

Jira trigger → Telnyx action

Reverse direction
JiraJira

New Event

TelnyxTelnyx

Dial Number

How It Works

1

Connect Apps

Authenticate your Telnyx and Jira accounts

2

Choose a Trigger

Select a documented Telnyx event

3

Choose an Action

Select the documented Jira operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 2 documented Telnyx triggers.

Automated Actions

Run one of 24 documented Jira actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Jira to Telnyx for bidirectional automation

View Integration
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All Telnyx Integrations

Explore all available Telnyx connections

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All Jira Integrations

Explore all available Jira connections

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