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Connect Trengo to Google Sheets

Use 10 documented Trengo triggers to run 24 documented Google Sheets actions.

10 source triggers
24 target actions
Reverse direction supported

Why Connect Trengo & Google Sheets?

Start with a Trengo event

Choose from 10 documented triggers, including New Inbound Message Event (Instant), New Internal Note Event (Instant), New Outbound Message Event (Instant).

Run a Google Sheets action

Send the event into one of 24 documented actions, such as Add Single Row, Add Multiple Rows, Get Values in Range.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Trengo logo

Trengo

Triggers (10)

New Inbound Message Event (Instant)

Emit new event when an inbound message is received. See the documentation

webhook
New Internal Note Event (Instant)

Emit new event when an internal note is added. See the documentation

webhook
New Outbound Message Event (Instant)

Emit new event when an outbound message sent. See the documentation

webhook
New Phone Call Ended Event (Instant)

Emit new event when a phone call ends. See the documentation

webhook
New Phone Call Missed Event (Instant)

Emit new event when an phone call missed. See the documentation

webhook
New Phone Call Started Event (Instant)

Emit new event when a phone call starts. See the documentation

webhook
New Ticket Label Added Event (Instant)

Emit new event when a ticket label is added. See the documentation

webhook
New Voice Call Recorded Event (Instant)

Emit new event when a voice call is recorded. See the documentation

webhook
Ticket Closed (Instant)

Emit new event when a ticket is closed. See the documentation

webhook
Ticket Reopened (Instant)

Emit new event when a ticket is reopened. See the documentation

webhook

Actions (24)

Assign Ticket

Assign a Trengo ticket to a user or a team. See the documentation

Attach Label

Attach a label to a ticket. See the documentation

Close Ticket

Close a ticket. See the documentation

Create Contact

Creates a contact. If a contact with given identifier already exists, returns it. See the documentation

Find Contacts

Finds contacts with the given term. See the documentation

Get Article

Get a specific article. See the documentation

Get Block

Get a specific block. See the documentation

Get Category

Get a specific category. See the documentation

Get Email Message Content

Retrieve the full email content for a specific ticket message. Use this when email_message.collapsed is true in the List Messages response. See the documentation

Get Help Center

Get a specific help center. See the documentation

Get Label

Get a label by ID. See the documentation

Get Message

Get a message by ID. See the documentation

Get Ticket

Get a specific ticket. See the documentation

List All Blocks

List all blocks in a help center. See the documentation

List All Categories

List all categories in a help center. See the documentation

List All Quick Replies

List all quick replies. See the documentation

List Articles

List articles from a help center according to the specified criteria. See the documentation

List Channel ID Options

Retrieves available options for the Channel ID field.

List Help Center ID Options

Retrieves available options for the Help Center ID field.

List Help Centers

List all help centers. See the documentation

List Label ID Options

Retrieves available options for the Label ID field.

List Labels

List all labels. See the documentation

List Messages

List messages from a ticket. See the documentation

List Team ID Options

Retrieves available options for the Team ID field.

Google Sheets logo

Google Sheets

Triggers (8)

New Comment

Emit new event each time a comment is added to a spreadsheet.

polling
New Comment (Instant)

Emit new event each time a comment is added to a spreadsheet.

webhook
New Row Added

Emit new event each time a row or rows are added to the bottom of a spreadsheet.

polling
New Row Added (Instant)

Emit new event each time a row or rows are added to the bottom of a spreadsheet.

webhook
New Updates

Emit new event each time a row or cell is updated in a spreadsheet.

polling
New Updates (Instant)

Emit new event each time a row or cell is updated in a spreadsheet.

webhook
New Worksheet (Instant)

Emit new event each time a new worksheet is created in a spreadsheet.

webhook
New Worksheet (Polling)

Emit new event each time a new worksheet is created in a spreadsheet.

polling

Actions (24)

Add Single Row

Add a single row of data to Google Sheets. Optionally insert the row at a specific index (e.g., row 2 to insert after headers, shifting existing data down). See the documentation

Add Multiple Rows

Add multiple rows of data to a Google Sheet. See the documentation

Get Values in Range

Get all values or values from a range of cells using A1 notation. See the documentation

Add Conditional Format Rule

Create conditional formatting with color scales or custom formulas. See the documentation

Add Protected Range

Add edit protection to cell range with permissions. See the documentation

Add Rows

Append one or more rows to a Google Sheets worksheet. Pass rows as a JSON array. **Preferred format:** array of objects with column header keys (e.g., [{"Name": "Alice", "Email": "alice@example.com"}]). Use **Get Spreadsheet Info** first to discover the exact column header names — keys must match headers exactly (case-sensitive). Alternatively, pass rows as arrays of positional values matching column order. New rows are appended after the last row with data.

Add Worksheet

Add a new worksheet (tab) to an existing spreadsheet. Optionally set column headers. Use **Get Spreadsheet Info** to see existing worksheets before creating.

Clear Cell

Delete the content of a specific cell in a spreadsheet. See the documentation

Clear Rows

Delete the content of a row or rows in a spreadsheet. Deleted rows will appear as blank rows. See the documentation

Copy Worksheet

Copy an existing worksheet to another Google Sheets file. See the documentation

Create Column

Create a new column in a spreadsheet. See the documentation

Create Spreadsheet

Create a blank spreadsheet or duplicate an existing spreadsheet. See the documentation

Create Worksheet

Create a blank worksheet with a title. See the documentation

Delete Conditional Format Rule

Remove conditional formatting rule by index. See the documentation

Delete Rows

Deletes the specified rows from a spreadsheet. See the documentation

Delete Worksheet

Delete a specific worksheet. See the documentation

Find Row

Find one or more rows by a column and value. See the documentation

Find Rows

Search for rows matching a value in a specific column. Use **Get Spreadsheet Info** to discover column header names. Returns matching rows as objects with row numbers (useful for subsequent **Update Rows** calls). For simple reads without filtering, use **Read Rows** instead.

Get Cell

Fetch the contents of a specific cell in a spreadsheet. See the documentation

Get Current User

Retrieve Google Sheets account metadata for the authenticated user by calling Drive's about.get, returning the user profile (display name, email, permission ID) and storage quota information. Helpful when you need to verify which Google account is active, tailor sheet operations to available storage, or give an LLM clear context about the user identity before composing read/write actions. See the Drive API documentation.

Get Spreadsheet by ID

Returns the spreadsheet at the given ID. See the documentation for more information

Get Spreadsheet Info

Get the structure of a Google Spreadsheet — worksheet names, column headers (first row of each sheet), and row counts. **Call this first** before reading or writing data, so you know the worksheet names and column headers. The column headers are used as keys when writing data with **Add Rows** or **Update Rows**. The spreadsheet ID is the long string in the Google Sheets URL: https://docs.google.com/spreadsheets/d/{spreadsheetId}/edit.

Insert an Anchored Note

Insert a note on a spreadsheet cell. See the documentation

Insert Comment

Insert a comment into a spreadsheet. See the documentation

Integration Features

10 documented Trengo triggers
24 documented Google Sheets actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Google Sheets to Trengo direction

Capability Examples

Trengo trigger → Google Sheets action

Catalog example
TrengoTrengo

New Inbound Message Event (Instant)

Google SheetsGoogle Sheets

Add Single Row

Google Sheets trigger → Trengo action

Reverse direction
Google SheetsGoogle Sheets

New Comment

TrengoTrengo

Assign Ticket

How It Works

1

Connect Apps

Authenticate your Trengo and Google Sheets accounts

2

Choose a Trigger

Select a documented Trengo event

3

Choose an Action

Select the documented Google Sheets operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 10 documented Trengo triggers.

Automated Actions

Run one of 24 documented Google Sheets actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Google Sheets to Trengo for bidirectional automation

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All Trengo Integrations

Explore all available Trengo connections

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All Google Sheets Integrations

Explore all available Google Sheets connections

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