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Connect Twilio to Aircall

Automate workflows and sync data between Twilio and Aircall with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Twilio & Aircall?

Intelligent Automation Workflows

Leverage 5 available triggers from Twilio to execute 7 targeted actions in Aircall automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Twilio and Aircall perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Twilio and Aircall for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Twilio logo

Twilio

Triggers (5)

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

webhook
New Call (Instant)

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

webhook
New Phone Number

Emit new event when you add a new phone number to your account

polling
New Recording

Emit new event when a new call recording is created

polling
New Transcript Created

Emit new event when a new call transcript is created

polling

Actions (24)

Make a Phone Call

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Check Verification Token

Check if user-provided token is correct. See the documentation

Create Verification Service

Create a verification service for sending SMS verifications. See the documentation

Delete Call

Remove a call record from your account. See the documentation

Delete Message

Delete a message record from your account. See the documentation

Download Recording Media

Download a recording media file. See the documentation

Get Call

Return call resource of an individual call. See the documentation

Get Message

Return details of a message. See the documentation

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs. See the documentation

List Application SID Options

Retrieves available options for the Application SID field.

List Call ID Options

Retrieves available options for the Call ID field.

List Calls

Return a list of calls associated with your account. See the documentation

List From Options

Retrieves available options for the From field.

List Incoming Phone Number Options

Retrieves available options for the Incoming Phone Number field.

List Message Media

Return a list of media associated with your message. See the documentation

List Messages

Return a list of messages associated with your account. See the documentation

List Parent Call SID Options

Retrieves available options for the Parent Call SID field.

List Recording ID Options

Retrieves available options for the Recording ID field.

List Service SID Options

Retrieves available options for the Service SID field.

List Transcript SIDs Options

Retrieves available options for the Transcript SIDs field.

List Transcripts

Return a list of transcripts. See the documentation

Phone Number Lookup

Lookup information about a phone number. See the documentation for more information

Send Message

Send an SMS text with optional media files. See the documentation

Send SMS Verification

Send an SMS verification to a phone number. See the documentation

Aircall logo

Aircall

Triggers (5)

New Call Ended

Emit new event when a call ends

polling
New Note Added

Emit new event when a new note is added to a call

polling
New Number Created

Emit new event when a number is created

polling
New SMS

Emit new event when a new SMS is received.

polling
New Tag Added

Emit new event when a tag is added to a call

polling

Actions (7)

Create Contact

Create a contact in Aircall. See the documentation

Get Call

Retrieves details about a call. See the docs here

List Call Options

Retrieves available options for the Call field.

List Calls

List calls. See the documentation

List Contacts

List contacts. See the documentation

Retrieve Transcription

Retrieves AI-generated transcription for a specific Aircall call. Requires the AI Assist add-on to be enabled on your Aircall account. See the docs here

Update Contact

Update a contact in Aircall. See the documentation

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Twilio trigger → Create/Update in Aircall

Most Popular
TwilioTwilio

New Incoming SMS (Instant)

AircallAircall

Create Contact

When Aircall trigger → Update Twilio

Bi-directional
AircallAircall

New Call Ended

TwilioTwilio

Make a Phone Call

How It Works

1

Connect Apps

Authenticate your Twilio and Aircall accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Twilio and Aircall with 10 public triggers available for instant updates.

Automated Actions

Execute 31 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Twilio and Aircall in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Twilio and Aircall with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Aircall logoTwilio logo

Reverse Integration Available

Also connect Aircall to Twilio for bidirectional automation

View Integration
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All Twilio Integrations

Explore all available Twilio connections

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All Aircall Integrations

Explore all available Aircall connections

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