Connect Twilio to Mailchimp

Use 5 documented Twilio triggers to run 24 documented Mailchimp actions.

5 source triggers

24 target actions

Reverse direction supported

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Why Connect Twilio & Mailchimp?

Start with a Twilio event

Choose from 5 documented triggers, including New Incoming SMS (Instant), New Call (Instant), New Phone Number.

Run a Mailchimp action

Send the event into one of 24 documented actions, such as Add Member To Segment, Add Note to Subscriber, Add Or Remove Members Tags.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Twilio

Triggers (5)

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

webhook

New Call (Instant)

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

webhook

New Phone Number

Emit new event when you add a new phone number to your account

polling

New Recording

Emit new event when a new call recording is created

polling

New Transcript Created

Emit new event when a new call transcript is created

polling

Actions (24)

Make a Phone Call

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Check Verification Token

Check if user-provided token is correct. See the documentation

Create Verification Service

Create a verification service for sending SMS verifications. See the documentation

Delete Call

Remove a call record from your account. See the documentation

Delete Message

Delete a message record from your account. See the documentation

Download Recording Media

Download a recording media file. See the documentation

Get Call

Return call resource of an individual call. See the documentation

Get Message

Return details of a message. See the documentation

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs. See the documentation

List Application SID Options

Retrieves available options for the Application SID field.

List Call ID Options

Retrieves available options for the Call ID field.

List Calls

Return a list of calls associated with your account. See the documentation

List From Options

Retrieves available options for the From field.

List Incoming Phone Number Options

Retrieves available options for the Incoming Phone Number field.

List Message Media

Return a list of media associated with your message. See the documentation

List Messages

Return a list of messages associated with your account. See the documentation

List Parent Call SID Options

Retrieves available options for the Parent Call SID field.

List Recording ID Options

Retrieves available options for the Recording ID field.

List Service SID Options

Retrieves available options for the Service SID field.

List Transcript SIDs Options

Retrieves available options for the Transcript SIDs field.

List Transcripts

Return a list of transcripts. See the documentation

Phone Number Lookup

Lookup information about a phone number. See the documentation for more information

Send Message

Send an SMS text with optional media files. See the documentation

Send SMS Verification

Send an SMS verification to a phone number. See the documentation

Mailchimp

Triggers (12)

Link Clicked

Emit new event when a recipient clicks a pre-specified link in an specific campaign.

polling

New Audience

Emit new event when an audience is added to the connected Mailchimp account.

polling

New Campaign

Emit new event when a new campaign is created or sent

polling

New Customer

Emit new event when a new customer is added to a selected store.

polling

New File

Emit new event when a new file is added to the File Manager of the connected Mailchimp account.

polling

New List Event (Instant)

Emit new event when the following occurs on an audience list: a campaign is sent or cancelled, a subscriber is added, unsubscribed, has a profile update, or has the associated email address changed, or cleaned.

webhook

New Open

Emit new event when a recipient opens an email in a specific campaign.

polling

New or Updated List Segment

Emit new event when segment is either created or updated.

polling

New or Updated Subscriber (Instant)

Emit new event when a subscriber is added or updated (on profile, or email address change) in an audience list.

webhook

New Order

Emit new event when an order is added to your store, or Mailchimp account.

polling

New Segment Tag Subscriber

Emit new event when a subscriber is added to a segment or tags within an audience list.

polling

New Subscriber (Instant)

Emit new event when a subscriber is added to an audience list.

webhook

Actions (24)

Add Member To Segment

Adds a new member to a static segment. See docs here

Add Note to Subscriber

Adds a new note to an existing subscriber. See docs here

Add Or Remove Members Tags

Add or remove member tags. See docs here

Add or Update Subscriber

Adds a new subscriber to an audience or updates existing subscriber. See docs here

Add Subscriber To Tag

Adds an email address to a tag within an audience. See docs here

Create Campaign

Creates a new campaign draft. See docs here

Create List

Creates a new list. See docs here

Delete Campaign

Delete a specific campaign. See docs here

Delete List

Deletes an existing list. See docs here

Delete List Member

Permanently deletes a member. See docs here

Edit A Campaign Template Content

Edits a defined content area of a custom HTML template. See docs here

Get A Campaign Report

Gets a campaign report. See docs here

Get A Campaign Report

Gets a campaign report. See docs here

Get Campaign

Gets metadata of a specific campaign. See docs here

Get List

Searches for lists. See docs here

Get List Activities

Retrieves up to the previous 180 days of daily detailed aggregated activity stats for a list. See docs here

Get List Member Activities

Get the last 50 events of a member's activity on a specific list. See docs here

Get List Member Tags

Retrieves a list of all member tags. See docs here

List Audience List Id Options

Retrieves available options for the Audience List Id field.

List Campaign ID Options

Retrieves available options for the Campaign ID field.

List Segment Members

Retrieves a list of all segment members. See docs here

List Store Id Options

Retrieves available options for the Store Id field.

Remove Member From A Segment

Removes a member from the specified static segment. See docs here

Search Campaigns

Searches for the campaigns. See docs here

Integration Features

5 documented Twilio triggers

24 documented Mailchimp actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Mailchimp to Twilio direction

Capability Examples

Twilio trigger → Mailchimp action

Catalog example

Twilio

New Incoming SMS (Instant)

Mailchimp

Add Member To Segment

Mailchimp trigger → Twilio action

Reverse direction

Mailchimp

Link Clicked

Twilio

Make a Phone Call

How It Works

Connect Apps

Authenticate your Twilio and Mailchimp accounts

Choose a Trigger

Select a documented Twilio event

Choose an Action

Select the documented Mailchimp operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 5 documented Twilio triggers.

Automated Actions

Run one of 24 documented Mailchimp actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Mailchimp to Twilio for bidirectional automation

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Explore all available Mailchimp connections

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Connect Twilio to Mailchimp

Why Connect Twilio & Mailchimp?

Start with a Twilio event

Run a Mailchimp action

Map and review the workflow

Available Triggers & Actions

Twilio

Triggers (5)

Actions (24)

Mailchimp

Triggers (12)

Actions (24)

Integration Features

Capability Examples

Twilio trigger → Mailchimp action

Mailchimp trigger → Twilio action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Twilio to Mailchimp direction supported?

Which Twilio triggers are available?

Which Mailchimp actions are available?

Can I also connect Mailchimp to Twilio?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Twilio Integrations

All Mailchimp Integrations

Popular Integrations

More Mailchimp Integrations

Ready to Connect Twilio & Mailchimp?