Connect Twilio to Twist

Use 5 documented Twilio triggers to run 7 documented Twist actions.

5 source triggers

7 target actions

Reverse direction supported

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Why Connect Twilio & Twist?

Start with a Twilio event

Choose from 5 documented triggers, including New Incoming SMS (Instant), New Call (Instant), New Phone Number.

Run a Twist action

Send the event into one of 7 documented actions, such as Add Comment, Add Message To Conversation, Add Thread.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Twilio

Triggers (5)

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

webhook

New Call (Instant)

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

webhook

New Phone Number

Emit new event when you add a new phone number to your account

polling

New Recording

Emit new event when a new call recording is created

polling

New Transcript Created

Emit new event when a new call transcript is created

polling

Actions (24)

Make a Phone Call

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Check Verification Token

Check if user-provided token is correct. See the documentation

Create Verification Service

Create a verification service for sending SMS verifications. See the documentation

Delete Call

Remove a call record from your account. See the documentation

Delete Message

Delete a message record from your account. See the documentation

Download Recording Media

Download a recording media file. See the documentation

Get Call

Return call resource of an individual call. See the documentation

Get Message

Return details of a message. See the documentation

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs. See the documentation

List Application SID Options

Retrieves available options for the Application SID field.

List Call ID Options

Retrieves available options for the Call ID field.

List Calls

Return a list of calls associated with your account. See the documentation

List From Options

Retrieves available options for the From field.

List Incoming Phone Number Options

Retrieves available options for the Incoming Phone Number field.

List Message Media

Return a list of media associated with your message. See the documentation

List Messages

Return a list of messages associated with your account. See the documentation

List Parent Call SID Options

Retrieves available options for the Parent Call SID field.

List Recording ID Options

Retrieves available options for the Recording ID field.

List Service SID Options

Retrieves available options for the Service SID field.

List Transcript SIDs Options

Retrieves available options for the Transcript SIDs field.

List Transcripts

Return a list of transcripts. See the documentation

Phone Number Lookup

Lookup information about a phone number. See the documentation for more information

Send Message

Send an SMS text with optional media files. See the documentation

Send SMS Verification

Send an SMS verification to a phone number. See the documentation

Twist

Triggers (7)

New Channel (Instant)

Emit new event for any new channel added in a workspace See the docs here

webhook

New Comment (Instant)

Emit new event for any new comment in a workspace See the docs here

webhook

New Event (Instant)

Emit new event for any new updates in a workspace See the docs here

webhook

New Group (Instant)

Emit new event for any new group added in a workspace See the docs here

webhook

New Group User (Instant)

Emit new event for any new user added to a workspace group See the docs here

webhook

New Message (Instant)

Emit new event for any new message in a workspace See the docs here

webhook

New Thread (Instant)

Emit new event for any new thread in a workspace See the docs here

webhook

Actions (7)

Add Comment

Adds a new comment to a thread.

Add Message To Conversation

Adds a message to an existing conversation.

Add Thread

Adds a new thread to a channel.

Get Current User

Gets the associated user for access token used in the request.

Get Thread

Gets a thread object by id.

Get Workspace User By Email

Gets a workspace user by email.

Get Workspace Users

Gets a list of users for the given workspace id.

Integration Features

5 documented Twilio triggers

7 documented Twist actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Twist to Twilio direction

Capability Examples

Twilio trigger → Twist action

Catalog example

Twilio

New Incoming SMS (Instant)

Twist

Add Comment

Twist trigger → Twilio action

Reverse direction

Twist

New Channel (Instant)

Twilio

Make a Phone Call

How It Works

Connect Apps

Authenticate your Twilio and Twist accounts

Choose a Trigger

Select a documented Twilio event

Choose an Action

Select the documented Twist operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 5 documented Twilio triggers.

Automated Actions

Run one of 7 documented Twist actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Twist to Twilio for bidirectional automation

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All Twist Integrations

Explore all available Twist connections

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Connect Twilio to Twist

Why Connect Twilio & Twist?

Start with a Twilio event

Run a Twist action

Map and review the workflow

Available Triggers & Actions

Twilio

Triggers (5)

Actions (24)

Twist

Triggers (7)

Actions (7)

Integration Features

Capability Examples

Twilio trigger → Twist action

Twist trigger → Twilio action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Twilio to Twist direction supported?

Which Twilio triggers are available?

Which Twist actions are available?

Can I also connect Twist to Twilio?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Twilio Integrations

All Twist Integrations

Popular Integrations

More Twist Integrations

Ready to Connect Twilio & Twist?