Connect Twilio to Zendesk
Automate workflows and sync data between Twilio and Zendesk with AI-powered automation
Why Connect Twilio & Zendesk?
Intelligent Automation Workflows
Leverage 1 available triggers from Twilio to execute 1 targeted actions in Zendesk automatically.
Eliminate Manual Data Entry
Replace time-consuming manual processes with intelligent automation that keeps Twilio and Zendesk perfectly synchronized.
Real-time Business Intelligence
Create a unified data flow between Twilio and Zendesk for instant insights and improved decision-making across your tech stack.
Available Triggers & Actions
Twilio
Triggers (1)
Actions (2)
Zendesk
Triggers (1)
Actions (1)
Integration Features
Popular Workflows
When Twilio trigger → Create/Update in Zendesk
TwilioNew Incoming SMS
ZendeskCustom API Call
When Zendesk trigger → Update Twilio
ZendeskNew ticket in view
TwilioSend SMS
How It Works
Connect Apps
Authenticate your Twilio and Zendesk accounts
Map Fields
Choose which data fields to sync between apps
Set Triggers
Define when and how data should be synchronized
Automate
Sit back and let AI handle the automation
Frequently Asked Questions
Integration Benefits
Real-time Data Sync
Automatic synchronization between Twilio and Zendesk with 2 available triggers for instant updates.
Automated Actions
Execute 3 different actions automatically across both platforms without manual intervention.
Enterprise Security
Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.
Quick Setup
Connect Twilio and Zendesk in minutes with our guided setup wizard and pre-configured templates.
Custom Field Mapping
Map any field between Twilio and Zendesk with intelligent suggestions and validation.
Error Handling
Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.
Reverse Integration Available
Also connect Zendesk to Twilio for bidirectional automation
All Twilio Integrations
Explore all available Twilio connections
All Zendesk Integrations
Explore all available Zendesk connections
Ready to Connect Twilio & Zendesk?
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