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Zoho CRM logo

Connect Twilio to Zoho CRM

Automate workflows and sync data between Twilio and Zoho CRM with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Twilio & Zoho CRM?

Intelligent Automation Workflows

Leverage 1 available triggers from Twilio to execute 2 targeted actions in Zoho CRM automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Twilio and Zoho CRM perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Twilio and Zoho CRM for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Twilio logo

Twilio

Triggers (1)

New Incoming SMS

Triggers when a new SMS message is received

polling

Actions (2)

Send SMS

Send a new SMS message

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Zoho CRM logo

Zoho CRM

Triggers (1)

New Contact

Triggers when a new contact is created

polling

Actions (2)

Read file

Download a file content from Zoho CRM. e.g.: a Backup File

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Twilio trigger → Create/Update in Zoho CRM

Most Popular
TwilioTwilio

New Incoming SMS

Zoho CRMZoho CRM

Read file

When Zoho CRM trigger → Update Twilio

Bi-directional
Zoho CRMZoho CRM

New Contact

TwilioTwilio

Send SMS

How It Works

1

Connect Apps

Authenticate your Twilio and Zoho CRM accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Twilio and Zoho CRM with 2 available triggers for instant updates.

Automated Actions

Execute 4 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Twilio and Zoho CRM in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Twilio and Zoho CRM with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Zoho CRM logoTwilio logo

Reverse Integration Available

Also connect Zoho CRM to Twilio for bidirectional automation

View Integration
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All Twilio Integrations

Explore all available Twilio connections

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Zoho CRM logo

All Zoho CRM Integrations

Explore all available Zoho CRM connections

View All Integrations

Ready to Connect Twilio & Zoho CRM?

Join thousands of users automating their workflows with Mazaal AI