Connect Visitor Queue to Microsoft Teams

Use 1 documented Visitor Queue triggers to run 12 documented Microsoft Teams actions.

1 source triggers

12 target actions

Reverse direction supported

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Why Connect Visitor Queue & Microsoft Teams?

Start with a Visitor Queue event

Choose from 1 documented triggers, including New Lead.

Run a Microsoft Teams action

Send the event into one of 12 documented actions, such as Create Channel, Get Chat Message, Get Current User.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Visitor Queue

Triggers (1)

New Lead

Emit new event when a new Waiver sign is received. See docs here

polling

Actions (1)

List Data Views Options

Retrieves available options for the Data Views field.

Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling

New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling

New Chat

Emit new event when a new chat is created. See the documentation

polling

New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling

New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling

New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

Integration Features

1 documented Visitor Queue triggers

12 documented Microsoft Teams actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Microsoft Teams to Visitor Queue direction

Capability Examples

Visitor Queue trigger → Microsoft Teams action

Catalog example

Visitor Queue

New Lead

Microsoft Teams

Create Channel

Microsoft Teams trigger → Visitor Queue action

Reverse direction

Microsoft Teams

New Channel

Visitor Queue

List Data Views Options

How It Works

Connect Apps

Authenticate your Visitor Queue and Microsoft Teams accounts

Choose a Trigger

Select a documented Visitor Queue event

Choose an Action

Select the documented Microsoft Teams operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 1 documented Visitor Queue triggers.

Automated Actions

Run one of 12 documented Microsoft Teams actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Microsoft Teams to Visitor Queue for bidirectional automation

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All Visitor Queue Integrations

Explore all available Visitor Queue connections

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All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

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More Microsoft Teams Integrations

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Connect Visitor Queue to Microsoft Teams

Why Connect Visitor Queue & Microsoft Teams?

Start with a Visitor Queue event

Run a Microsoft Teams action

Map and review the workflow

Available Triggers & Actions

Visitor Queue

Triggers (1)

Actions (1)

Microsoft Teams

Triggers (6)

Actions (12)

Integration Features

Capability Examples

Visitor Queue trigger → Microsoft Teams action

Microsoft Teams trigger → Visitor Queue action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Visitor Queue to Microsoft Teams direction supported?

Which Visitor Queue triggers are available?

Which Microsoft Teams actions are available?

Can I also connect Microsoft Teams to Visitor Queue?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Visitor Queue Integrations

All Microsoft Teams Integrations

Popular Integrations

More Microsoft Teams Integrations

Ready to Connect Visitor Queue & Microsoft Teams?