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Connect Zoho Desk to Trello

Use 12 documented Zoho Desk triggers to run 24 documented Trello actions.

12 source triggers
24 target actions
Reverse direction supported

Why Connect Zoho Desk & Trello?

Start with a Zoho Desk event

Choose from 12 documented triggers, including Deleted Article (Instant), New Account, New Agent.

Run a Trello action

Send the event into one of 24 documented actions, such as Add Attachment To Card, Add Checklist, Add Comment.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Zoho Desk logo

Zoho Desk

Triggers (12)

Deleted Article (Instant)

Emit new event when an article is deleted from the recycle bin

webhook
New Account

Emit new event when a new account is created. See the docs here

polling
New Agent

Emit new event when a new agent is created. See the docs here

polling
New Article (Instant)

Emit new event when a new article is created

webhook
New Contact

Emit new event when a new contact is created. See the docs here

polling
New Ticket

Emit new event when a new ticket is created. See the docs here

polling
New Ticket Attachment

Emit new event when a new ticket attachment is created. See the docs here

polling
New Ticket Comment

Emit new event when a new ticket comment is created. See the docs here

polling
New Ticket Message

Emit new event when a message ticket is created. See the docs here

polling
New Ticket Status Change

Emit new event when a status ticket is changed. See the docs here

polling
New Updated Ticket

Emit new event when a ticket is updated. See the docs here

polling
Updated Article (Instant)

Emit new event when an article is updated

webhook

Actions (24)

Add Ticket Attachment

Attaches a file to a ticket. See the docs here

Add Ticket Comment

Adds a comment to a ticket. See the docs here

Create Account

Creates an account in your help desk portal. See the docs here

Create Contact

Creates a contact in your help desk portal. See the docs here

Create Ticket

Creates a ticket in your helpdesk. See the docs here

Delete Ticket Comment

Deletes a specific comment from a ticket. See the documentation

Download Thread Attachment

Download a specific attachment belonging to a thread of a ticket. See the documentation

Find Contact

Searches for contacts in your help desk portal. See the docs here

Find or Create Contact

Finds or create a contact. See the docs here

Get Article

Retrieves the details of a knowledge base article. See the documentation

Get Thread Details

Retrieve details for a specific thread belonging to a ticket. See the documentation

Get Ticket Comment

Retrieves details of a specific comment on a ticket. See the documentation

Get Ticket Comment History

Retrieves the edit history of a specific ticket comment. See the documentation

Get Ticket Details

Retrieve details for a specified ticket. See the documentation

List All Ticket Comments

Retrieves all comments for a specified ticket. See the documentation

List Articles

Lists knowledge base articles for a help center. See the documentation

List Conversations

List all conversations for a ticket. See the documentation

List Departments

Lists the departments configured in the organization, with optional filtering by enabled/disabled state. Use this to drive workflows by department name lookups instead of hardcoded department IDs. See the documentation

List Help Centers

Lists the help centers configured in an organization. See the documentation

List Root Categories

Lists root knowledge base categories for a help center. See the documentation

List Ticket Attachments

List attachments for a specific ticket. See the documentation

List Ticket Fields

Lists every field configured on a Zoho Desk module (defaults to Tickets), including each field's apiName, displayLabel, type, and for picklist fields - the allowedValues array. Useful for discovering valid picklist values (e.g. for status, priority, channel, category, subCategory, classification) before creating or routing tickets. See the documentation

List Ticket Threads

Get a list of threads for a specified ticket. See the documentation

List Tickets

Lists all tickets in your help desk with optional filtering. See the docs here

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Trello

Triggers (12)

Card Moved (Instant)

Emit new event each time a card is moved to a list.

webhook
New Card (Instant)

Emit new event for each new Trello card on a board.

webhook
Card Updated (Instant)

Emit new event for each update to a Trello card.

webhook
New Label Added To Card (Instant)

Emit new event for each label added to a card.

webhook
New Notification

Emit new event for each new Trello notification for the authenticated user.

polling
Card Due Date Reminder

Emit new event at a specified time before a card is due.

polling
New Member on Card (Instant)

Emit new event for each member that join in a card.

webhook
Card Archived (Instant)

Emit new event for each card archived.

webhook
Custom Webhook Events (Instant)

Emit new events for activity matching a board, event types, lists and/or cards.

webhook
New Attachment (Instant)

Emit new event when a new attachment is added on a board.

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New Board (Instant)

Emit new event for each new board added.

webhook
New Board Activity (Instant)

Emit new event for new activity on a board.

webhook

Actions (24)

Add Attachment To Card

Adds a file attachment on a card. See the documentation

Add Checklist

Adds a new checklist to a card. See the documentation.

Add Comment

Create a new comment on a specific card. See the documentation.

Add Existing Label to Card

Adds an existing label to the specified card. See the documentation.

Add Member to Card

Adds a member to the specified card. See the documentation.

Archive Card

Archives a card. See the documentation.

Complete a Checklist Item

Completes an existing checklist item in a card. See the documentation.

Create a Board

Create a new Trello board or copy from an existing one. See the documentation.

Create a Checklist Item

Creates a new checklist item in a card. See the documentation.

Create a List

Creates a new list. See the documentation.

Create Card

Creates a new card. See the documentation.

Create Label

Creates a new label on the specified board. See the documentation.

Delete Checklist

Deletes the specified checklist. See the documentation.

Find a Label

Finds a label on a specific board by name. See the documentation

Find a List

Finds a list on a specific board by name. See the documentation.

Get Board

Request a single board. See the documentation.

Get Card

Gets a card by its ID. See the documentation.

Get Cards In A List

List the cards in a list. See the documentation.

Get Cards On A Board

Get all of the open Cards on a Board. See the documentation.

Get List

Get information about a List. See the documentation.

Get Member

Gets a member by their ID. See the documentation

List Boards

Lists the boards that the user is a member of. See the documentation

List Organization IDs Options

Retrieves available options for the Organization IDs field.

Move Card to List

Moves a card to the specified board/list pair. See the documentation.

Integration Features

12 documented Zoho Desk triggers
24 documented Trello actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Trello to Zoho Desk direction

Capability Examples

Zoho Desk trigger → Trello action

Catalog example
Zoho DeskZoho Desk

Deleted Article (Instant)

TrelloTrello

Add Attachment To Card

Trello trigger → Zoho Desk action

Reverse direction
TrelloTrello

Card Moved (Instant)

Zoho DeskZoho Desk

Add Ticket Attachment

How It Works

1

Connect Apps

Authenticate your Zoho Desk and Trello accounts

2

Choose a Trigger

Select a documented Zoho Desk event

3

Choose an Action

Select the documented Trello operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Zoho Desk triggers.

Automated Actions

Run one of 24 documented Trello actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Trello to Zoho Desk for bidirectional automation

View Integration
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All Zoho Desk Integrations

Explore all available Zoho Desk connections

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All Trello Integrations

Explore all available Trello connections

View All Integrations

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