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Connect Airtable to Trengo

Use 8 documented Airtable triggers to run 24 documented Trengo actions.

8 source triggers
24 target actions
Reverse direction supported

Why Connect Airtable & Trengo?

Start with a Airtable event

Choose from 8 documented triggers, including New Field Created (Instant), New or Modified Field (Instant), New or Modified Records (Instant).

Run a Trengo action

Send the event into one of 24 documented actions, such as Assign Ticket, Attach Label, Close Ticket.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Airtable logo

Airtable

Triggers (8)

New Field Created (Instant)

Emit new event when a field is created in the selected table. See the documentation

webhook
New or Modified Field (Instant)

Emit new event when a field is created or updated in the selected table

webhook
New or Modified Records (Instant)

Emit new event for each new or modified record in a table or view

webhook
New or Modified Records in View

Emit new event for each new or modified record in a view

polling
New Record Created, Updated or Deleted (Instant)

Emit new event when a record is added, updated, or deleted in a table or selected view.

webhook
New Record(s) Created (Instant)

Emit new event for each new record in a table

webhook
New Records in View

Emit new event for each new record in a view

polling
New, Modified or Deleted Records

Emit new event each time a record is added, updated, or deleted in an Airtable table. Supports tables up to 10,000 records

polling

Actions (18)

Create Comment

Create a comment on a selected record. See the documentation

Create Field

Create a new field in a table. See the documentation

Create Multiple Records

Create one or more records in a table in a single operation with an array. See the documentation

Create or Update Record

Create a new record or update an existing one. See the documentation

Create Single Record

Adds a record to a table.

Create Table

Create a new table. See the documentation

Delete Record

Delete a selected record from a table. See the documentation

Get Record

Get data of a selected record from a table. See the documentation

Get Record Or Create

Get a specific record, or create one if it doesn't exist. See the documentation

List Bases

Get the list of bases that can be accessed. See the documentation

List Records

Retrieve records from a table, optionally sorting and filtering results. See the documentation

List Records in View

Retrieve records from a view, optionally sorting and filtering results. See the documentation

List Tables

Get a list of tables in the selected base. See the documentation

Search Records

Search for a record by formula or by field value. See the documentation

Update Comment

Update an existing comment on a selected record. See the documentation

Update Field

Update an existing field in a table. See the documentation

Update Record

Update a single record in a table by Record ID. See the documentation

Update Table

Update an existing table. See the documentation

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Trengo

Triggers (10)

New Inbound Message Event (Instant)

Emit new event when an inbound message is received. See the documentation

webhook
New Internal Note Event (Instant)

Emit new event when an internal note is added. See the documentation

webhook
New Outbound Message Event (Instant)

Emit new event when an outbound message sent. See the documentation

webhook
New Phone Call Ended Event (Instant)

Emit new event when a phone call ends. See the documentation

webhook
New Phone Call Missed Event (Instant)

Emit new event when an phone call missed. See the documentation

webhook
New Phone Call Started Event (Instant)

Emit new event when a phone call starts. See the documentation

webhook
New Ticket Label Added Event (Instant)

Emit new event when a ticket label is added. See the documentation

webhook
New Voice Call Recorded Event (Instant)

Emit new event when a voice call is recorded. See the documentation

webhook
Ticket Closed (Instant)

Emit new event when a ticket is closed. See the documentation

webhook
Ticket Reopened (Instant)

Emit new event when a ticket is reopened. See the documentation

webhook

Actions (24)

Assign Ticket

Assign a Trengo ticket to a user or a team. See the documentation

Attach Label

Attach a label to a ticket. See the documentation

Close Ticket

Close a ticket. See the documentation

Create Contact

Creates a contact. If a contact with given identifier already exists, returns it. See the documentation

Find Contacts

Finds contacts with the given term. See the documentation

Get Article

Get a specific article. See the documentation

Get Block

Get a specific block. See the documentation

Get Category

Get a specific category. See the documentation

Get Email Message Content

Retrieve the full email content for a specific ticket message. Use this when email_message.collapsed is true in the List Messages response. See the documentation

Get Help Center

Get a specific help center. See the documentation

Get Label

Get a label by ID. See the documentation

Get Message

Get a message by ID. See the documentation

Get Ticket

Get a specific ticket. See the documentation

List All Blocks

List all blocks in a help center. See the documentation

List All Categories

List all categories in a help center. See the documentation

List All Quick Replies

List all quick replies. See the documentation

List Articles

List articles from a help center according to the specified criteria. See the documentation

List Channel ID Options

Retrieves available options for the Channel ID field.

List Help Center ID Options

Retrieves available options for the Help Center ID field.

List Help Centers

List all help centers. See the documentation

List Label ID Options

Retrieves available options for the Label ID field.

List Labels

List all labels. See the documentation

List Messages

List messages from a ticket. See the documentation

List Team ID Options

Retrieves available options for the Team ID field.

Integration Features

8 documented Airtable triggers
24 documented Trengo actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Trengo to Airtable direction

Capability Examples

Airtable trigger → Trengo action

Catalog example
AirtableAirtable

New Field Created (Instant)

TrengoTrengo

Assign Ticket

Trengo trigger → Airtable action

Reverse direction
TrengoTrengo

New Inbound Message Event (Instant)

AirtableAirtable

Create Comment

How It Works

1

Connect Apps

Authenticate your Airtable and Trengo accounts

2

Choose a Trigger

Select a documented Airtable event

3

Choose an Action

Select the documented Trengo operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 8 documented Airtable triggers.

Automated Actions

Run one of 24 documented Trengo actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Trengo to Airtable for bidirectional automation

View Integration
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All Airtable Integrations

Explore all available Airtable connections

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All Trengo Integrations

Explore all available Trengo connections

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