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Connect Calendly to Freshdesk

Use 4 documented Calendly triggers to run 24 documented Freshdesk actions.

4 source triggers
24 target actions
Reverse direction supported

Why Connect Calendly & Freshdesk?

Start with a Calendly event

Choose from 4 documented triggers, including New Event Scheduled, New Invitee Canceled, New Invitee Created.

Run a Freshdesk action

Send the event into one of 24 documented actions, such as Add Note to Ticket, Add Ticket Tags, Assign Ticket to Agent.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Calendly logo

Calendly

Triggers (4)

New Event Scheduled

Emit new event when a event is scheduled.

polling
New Invitee Canceled

Emit new event when an event is canceled.

polling
New Invitee Created

Emit new event when a new event is scheduled.

polling
New Routing Form Submission Created

Emit new event when a new routing form submission is created.

polling

Actions (7)

Create a Scheduling Link

Creates a single-use scheduling link. See the documentation

Create Invitee No Show

Marks an Invitee as a No Show in Calendly. See the documentation.

Get Event

Gets information about an Event associated with a URI. See the documentation.

List Event Invitees

List invitees for an event. See the documentation

List Events

List events for an user. See the documentation

List User Availability Schedules

List the availability schedules of the given user. See the documentation

List Webhook Subscriptions

Get a list of Webhook Subscriptions for an Organization or User with a UUID.

Freshdesk logo

Freshdesk

Triggers (4)

Contact Updated

Emit new event when a contact is updated. See the documentation

polling
New Contact Created

Emit new event when a contact is created. See the documentation

polling
New Ticket Created

Emit new event when a ticket is created. See the documentation

polling
Ticket Updated

Emit new event when a ticket is updated. See the documentation

polling

Actions (24)

Add Note to Ticket

Add a note or conversation to an existing ticket. See the documentation.

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent. See the documentation.

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group See the documentation.

Close Ticket

Set a Freshdesk ticket's status to 'Closed'. See docs

Create a Company

Create a company. See the documentation

Create a Contact

Create a contact. See the documentation

Create a Reply

Create a reply to a ticket. See the documentation.

Create a Thread

Create a thread to a ticket. See the documentation.

Create a Ticket

Create a ticket. See the documentation

Create Agent

Create an agent in Freshdesk. See the documentation

Create Message For Thread

Create message for a thread. See the documentation.

Create Solution Article

Create a solution article in Freshdesk. See the documentation

Create Ticket Field

Create a ticket field in Freshdesk. See the documentation

Delete Solution Article

Delete a solution article in Freshdesk. See the documentation

Download Attachment

Download an attachment from a ticket. See the documentation

Forward Ticket

Forward a ticket to an external email address. See the documentation.

Get Agent

Retrieve a single agent by their ID. See the documentation

Get Canned Response

View a Canned Response. See the documentation

Get Canned Responses In A Folder

View all the details of canned responses in a folder. See the documentation

Get Contact

Get a contact from Freshdesk. See the documentation

Get Solution Article

Get a solution article in Freshdesk. See the documentation

Get Ticket Details

Get details of a Ticket. See the documentation

List Agent Options

Retrieves available options for the Agent field.

Integration Features

4 documented Calendly triggers
24 documented Freshdesk actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Freshdesk to Calendly direction

Capability Examples

Calendly trigger → Freshdesk action

Catalog example
CalendlyCalendly

New Event Scheduled

FreshdeskFreshdesk

Add Note to Ticket

Freshdesk trigger → Calendly action

Reverse direction
FreshdeskFreshdesk

Contact Updated

CalendlyCalendly

Create a Scheduling Link

How It Works

1

Connect Apps

Authenticate your Calendly and Freshdesk accounts

2

Choose a Trigger

Select a documented Calendly event

3

Choose an Action

Select the documented Freshdesk operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented Calendly triggers.

Automated Actions

Run one of 24 documented Freshdesk actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Freshdesk to Calendly for bidirectional automation

View Integration
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All Calendly Integrations

Explore all available Calendly connections

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All Freshdesk Integrations

Explore all available Freshdesk connections

View All Integrations

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