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Connect Freshdesk to Google Sheets

Automate workflows and sync data between Freshdesk and Google Sheets with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Freshdesk & Google Sheets?

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Freshdesk and Google Sheets perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Freshdesk and Google Sheets for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Freshdesk logo

Freshdesk

Actions (6)

Get Tickets

Get Ticket instances from Freshdesk.

Auth Required
Get Freshdesk Contacts

Get contact details from Freshdesk for all (optional filtered) contacts.

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Get Ticket Status

Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id

Auth Required
Get Contact from ID

Get contacts details from Freshdesk using ID number.

Auth Required
Get All Tickets By Status

Get All Tickets by selected status from Freshdesk.

Auth Required
Google Sheets logo

Google Sheets

Triggers (2)

New Row Added

Triggers when a new row is added to bottom of a spreadsheet.

webhook
New or Updated Row

Triggers when a new row is added or modified in a spreadsheet.

webhook

Actions (9)

Find Rows

Find or get rows in a Google Sheet by column name and search value

Auth Required
Delete Row

Delete a row on an existing sheet you have access to

Auth Required
Insert Row

Append a row of values to an existing sheet

Auth Required
Update Row

Overwrite values in an existing row

Auth Required
Clear Sheet

Clears all rows on an existing sheet

Auth Required
Get next row(s)

Get next group of rows from a Google Sheet

Auth Required
Custom API Call

Make a custom API call to a specific endpoint

Auth Required
Get Row

Get a row in a Google Sheet by row number

Auth Required
Insert Multiple Rows

Add one or more new rows in a specific spreadsheet.

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Freshdesk trigger → Create/Update in Google Sheets

Most Popular
FreshdeskFreshdesk

New event occurs

Google SheetsGoogle Sheets

Find Rows

When Google Sheets trigger → Update Freshdesk

Bi-directional
Google SheetsGoogle Sheets

New Row Added

FreshdeskFreshdesk

Get Tickets

How It Works

1

Connect Apps

Authenticate your Freshdesk and Google Sheets accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Freshdesk and Google Sheets with 2 available triggers for instant updates.

Automated Actions

Execute 15 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Freshdesk and Google Sheets in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Freshdesk and Google Sheets with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Google Sheets logoFreshdesk logo

Reverse Integration Available

Also connect Google Sheets to Freshdesk for bidirectional automation

View Integration
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All Freshdesk Integrations

Explore all available Freshdesk connections

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All Google Sheets Integrations

Explore all available Google Sheets connections

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