Connect Freshdesk to Salesforce
Automate workflows and sync data between Freshdesk and Salesforce with AI-powered automation
Why Connect Freshdesk & Salesforce?
Eliminate Manual Data Entry
Replace time-consuming manual processes with intelligent automation that keeps Freshdesk and Salesforce perfectly synchronized.
Real-time Business Intelligence
Create a unified data flow between Freshdesk and Salesforce for instant insights and improved decision-making across your tech stack.
Available Triggers & Actions
Freshdesk
Actions (6)
Salesforce
Triggers (2)
Actions (5)
Integration Features
Popular Workflows
When Freshdesk trigger → Create/Update in Salesforce
FreshdeskNew event occurs
SalesforceRun Query (Advanced)
When Salesforce trigger → Update Freshdesk
SalesforceNew Record
FreshdeskGet Tickets
How It Works
Connect Apps
Authenticate your Freshdesk and Salesforce accounts
Map Fields
Choose which data fields to sync between apps
Set Triggers
Define when and how data should be synchronized
Automate
Sit back and let AI handle the automation
Frequently Asked Questions
Integration Benefits
Real-time Data Sync
Automatic synchronization between Freshdesk and Salesforce with 2 available triggers for instant updates.
Automated Actions
Execute 11 different actions automatically across both platforms without manual intervention.
Enterprise Security
Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.
Quick Setup
Connect Freshdesk and Salesforce in minutes with our guided setup wizard and pre-configured templates.
Custom Field Mapping
Map any field between Freshdesk and Salesforce with intelligent suggestions and validation.
Error Handling
Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.
Reverse Integration Available
Also connect Salesforce to Freshdesk for bidirectional automation
All Freshdesk Integrations
Explore all available Freshdesk connections
All Salesforce Integrations
Explore all available Salesforce connections
Ready to Connect Freshdesk & Salesforce?
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