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Freshdesk logo
Airtable logo

Connect Freshdesk to Airtable

Automate workflows and sync data between Freshdesk and Airtable with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Freshdesk & Airtable?

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Freshdesk and Airtable perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Freshdesk and Airtable for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Freshdesk logo

Freshdesk

Actions (6)

Get Tickets

Get Ticket instances from Freshdesk.

Auth Required
Get Freshdesk Contacts

Get contact details from Freshdesk for all (optional filtered) contacts.

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Get Ticket Status

Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id

Auth Required
Get Contact from ID

Get contacts details from Freshdesk using ID number.

Auth Required
Get All Tickets By Status

Get All Tickets by selected status from Freshdesk.

Auth Required
Airtable logo

Airtable

Triggers (2)

New Record

Triggers when a new record is added to the selected table.

polling
New or Updated Record

Triggers when a record is created or updated in selected table.

polling

Actions (5)

Custom API Call

Make a custom API call to a specific endpoint

Auth Required
Find Airtable Record

Find a record in airtable

Auth Required
Create Airtable Record

Adds a record into an airtable

Auth Required
Delete Airtable Record

Deletes a record in airtable

Auth Required
Update Airtable Record

Update a record in airtable

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Freshdesk trigger → Create/Update in Airtable

Most Popular
FreshdeskFreshdesk

New event occurs

AirtableAirtable

Custom API Call

When Airtable trigger → Update Freshdesk

Bi-directional
AirtableAirtable

New Record

FreshdeskFreshdesk

Get Tickets

How It Works

1

Connect Apps

Authenticate your Freshdesk and Airtable accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Freshdesk and Airtable with 2 available triggers for instant updates.

Automated Actions

Execute 11 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Freshdesk and Airtable in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Freshdesk and Airtable with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Airtable logoFreshdesk logo

Reverse Integration Available

Also connect Airtable to Freshdesk for bidirectional automation

View Integration
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All Freshdesk Integrations

Explore all available Freshdesk connections

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All Airtable Integrations

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Ready to Connect Freshdesk & Airtable?

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