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Connect Chargebee to Salesforce

Use 12 documented Chargebee triggers to run 24 documented Salesforce actions.

12 source triggers
24 target actions
Reverse direction supported

Why Connect Chargebee & Salesforce?

Start with a Chargebee event

Choose from 12 documented triggers, including Customer Card Expired (Instant), Customer Changed (Instant), New Customer Created (Instant).

Run a Salesforce action

Send the event into one of 24 documented actions, such as Add Contact to Campaign, Add Lead to Campaign, Convert SOAP XML Object to JSON.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Chargebee

Triggers (12)

Customer Card Expired (Instant)

Emit new event when a customer card has expired. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
Customer Changed (Instant)

Emit new event when a customer is changed. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Customer Created (Instant)

Emit new event when a new customer is created. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Event (Instant)

Emit new event when the selected event is triggered. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Invoice Created (Instant)

Emit new event when a new invoice is created. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Invoice Updated (Instant)

Emit new event when a new invoice is updated. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Payment Refunded (Instant)

Emit new event when a payment is refunded. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Payment Source Added (Instant)

Emit new event when a new payment source is added. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Subscription Activated (Instant)

Emit new event when a subscription is activated. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Subscription Created (Instant)

Emit new event when a new subscription is created. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
New Subscription Renewed (Instant)

Emit new event when a subscription is renewed. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook
Payment Failed (Instant)

Emit new event when a payment is failed. See the Documentation. Please make sure once you deploy this source, you copy/paste the webhook URL to create it in your Chargebee Webhook settings.

webhook

Actions (4)

Create Customer

Create a customer in Chargebee. See the documentation

Create Subscription

Create a new subscription for an existing customer. See the documentation

List Customer ID Options

Retrieves available options for the Customer ID field.

List Plan Item Price ID Options

Retrieves available options for the Plan Item Price ID field.

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Salesforce

Triggers (10)

Case Updated (Instant, of Selectable Type)

Emit new event when a case is updated. See the documentation

webhook
Email Template Updated (Instant, of Selectable Type)

Emit new event when an email template is updated. See the documentation

webhook
Knowledge Article Updated (Instant, of Selectable Type)

Emit new event when a knowledge article is updated. See the documentation

webhook
New Case (Instant, of Selectable Type)

Emit new event when a case is created. See the documentation

webhook
New Deleted Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is deleted. See the documentation

webhook
New Email Template (Instant, of Selectable Type)

Emit new event when an email template is created. See the documentation

webhook
New Knowledge Article (Instant, of Selectable Type)

Emit new event when a knowledge article is created. See the documentation

webhook
New Outbound Message (Instant)

Emit new event when a new outbound message is received in Salesforce.

webhook
New Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is created. See the documentation

webhook
New Updated Record (Instant, of Selectable Type)

Emit new event when a record of the selected type is updated. See the documentation

webhook

Actions (24)

Add Contact to Campaign

Adds an existing contact to an existing campaign. See the documentation

Add Lead to Campaign

Adds an existing lead to an existing campaign. See the documentation

Convert SOAP XML Object to JSON

Converts a SOAP XML Object received from Salesforce to JSON

Create Account

Creates a Salesforce account. See the documentation

Create Accounts (Batch)

Create multiple Accounts in Salesforce using Bulk API 2.0. See the documentation

Create Attachment

Creates an Attachment on a parent object. See the documentation

Create Campaign

Creates a marketing campaign. See the documentation

Create Case

Creates a Case, which represents a customer issue or problem. See the documentation

Create Case Comment

Creates a Case Comment on a selected Case. See the documentation

Create Contact

Creates a contact. See the documentation

Create Content Note

Creates a content note. See the documentation and Set Up Notes.

Create Event

Creates an event. See the documentation

Create Lead

Creates a lead. See the documentation

Create Note

Creates a note. See the documentation

Create Opportunities (Batch)

Create multiple Opportunities in Salesforce using Bulk API 2.0. See the documentation

Create Opportunity

Creates an opportunity. See the documentation

Create Record

Create a record of a given object. See the documentation

Create Record

Create a new Salesforce record of any object type. Use **Describe Object** first if you're unsure what fields are available or required. For picklist fields, use the API value from **Describe Object**, not the display label. **Common required fields:** - Account: Name - Contact: LastName - Lead: LastName, Company - Opportunity: Name, StageName, CloseDate - Case: Subject - Task: Subject - Event: Subject, StartDateTime, EndDateTime To add a Contact/Lead to a Campaign, create a CampaignMember: {"CampaignId": "701xxx", "ContactId": "003xxx"} or {"CampaignId": "701xxx", "LeadId": "00Qxxx"}.

Create Task

Creates a task. See the documentation

Create User

Creates a Salesforce user. See the documentation

Delete Note Or Content Note

Delete a note or content note from a Salesforce record. See the documentation

Delete Opportunity

Deletes an opportunity. See the documentation

Delete Record

Permanently deletes a Salesforce record (moves to Recycle Bin for 15 days). Use **SOQL Query** to find the record ID if you only have the record name.

Delete Record

Deletes an existing record in an object. See the documentation

Integration Features

12 documented Chargebee triggers
24 documented Salesforce actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Salesforce to Chargebee direction

Capability Examples

Chargebee trigger → Salesforce action

Catalog example
ChargebeeChargebee

Customer Card Expired (Instant)

SalesforceSalesforce

Add Contact to Campaign

Salesforce trigger → Chargebee action

Reverse direction
SalesforceSalesforce

Case Updated (Instant, of Selectable Type)

ChargebeeChargebee

Create Customer

How It Works

1

Connect Apps

Authenticate your Chargebee and Salesforce accounts

2

Choose a Trigger

Select a documented Chargebee event

3

Choose an Action

Select the documented Salesforce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Chargebee triggers.

Automated Actions

Run one of 24 documented Salesforce actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Salesforce to Chargebee for bidirectional automation

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All Chargebee Integrations

Explore all available Chargebee connections

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All Salesforce Integrations

Explore all available Salesforce connections

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