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Connect Discord to Front

Use 5 documented Discord triggers to run 24 documented Front actions.

5 source triggers
24 target actions
Reverse direction supported

Why Connect Discord & Front?

Start with a Discord event

Choose from 5 documented triggers, including New Message (Instant), Message Deleted (Instant), New Command Received (Instant).

Run a Front action

Send the event into one of 24 documented actions, such as Add Comment, Archive Conversation, Assign Conversation.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Discord logo

Discord

Triggers (5)

New Message (Instant)

Emit new event for each message posted to one or more channels in a Discord server

webhook
Message Deleted (Instant)

Emit new event for each message deleted

webhook
New Command Received (Instant)

Emit new event for each command posted to one or more channels in a Discord server

webhook
New Guild Member (Instant)

Emit new event for each new member added to a guild

webhook
Reaction Added (Instant)

Emit new event for each reaction added to a message

webhook

Actions (3)

Send Message

Send a simple message to a Discord channel

Send Message (Advanced)

Send a simple or structured message (using embeds) to a Discord channel

Send Message With File

Post a message with an attached file

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Front

Triggers (4)

New Conversation Created

Emit new event when a conversation is created. See the documentation

polling
New Conversation State Change

Emit new event when a conversation reaches a specific state. See the documentation

polling
New Conversation Tag

Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation

polling
New Message Template Created

Emit new event when a message template is created. See the documentation

polling

Actions (24)

Add Comment

Add a comment to a conversation. See the documentation

Archive Conversation

Archives a conversation. See the documentation

Assign Conversation

Assign or unassign a conversation. See the documentation

Create Draft

Create a draft message which is the first message of a new conversation. See the documentation

Create Draft Reply

Create a new draft as a reply to the last message in the conversation. See the documentation

Create Inbox

Create an inbox in the default team (workspace). See the documentation.

Create Message

Send a new message from a channel. See the documentation.

Create Message Template

Create a new message template. See the documentation.

Delete Message Template

Delete a message template. See the documentation.

Get Comment

Retrieve a comment from a conversation. See the documentation

Get Conversation

Retrieve a conversation by its ID from Front. See the documentation

Get Message

Retrieve a message by its ID. See the documentation

Get Teammate

Retrieve a teammate by ID. See the documentation

Get Ticket Status

Get a ticket status by its ID. See the documentation

Import Message

Appends a new message into an inbox. See the documentation.

List Comment Mentions

List the teammates mentioned in a comment. See the documentation

List Conversation Comments

List the comments in a conversation. See the documentation

List Conversations

List conversations in the company. See the documentation

List Message Templates

List the message templates. See the documentation.

List Teammate

List teammates in the company. See the documentation

List Ticket Statuses

List the ticket statuses available for your company. See the documentation

Receive Custom Messages

Receive a custom message in Front. See the documentation.

Reply To Conversation

Reply to a conversation by sending a message and appending it to the conversation. See the documentation.

Send New Message

Sends a new message from a channel. It will create a new conversation. See the documentation.

Integration Features

5 documented Discord triggers
24 documented Front actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Front to Discord direction

Capability Examples

Discord trigger → Front action

Catalog example
DiscordDiscord

New Message (Instant)

FrontFront

Add Comment

Front trigger → Discord action

Reverse direction
FrontFront

New Conversation Created

DiscordDiscord

Send Message

How It Works

1

Connect Apps

Authenticate your Discord and Front accounts

2

Choose a Trigger

Select a documented Discord event

3

Choose an Action

Select the documented Front operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 5 documented Discord triggers.

Automated Actions

Run one of 24 documented Front actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Front to Discord for bidirectional automation

View Integration
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All Discord Integrations

Explore all available Discord connections

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All Front Integrations

Explore all available Front connections

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Ready to Connect Discord & Front?

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