Connect Front to Microsoft Teams

Use 4 documented Front triggers to run 12 documented Microsoft Teams actions.

4 source triggers

12 target actions

Reverse direction supported

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Why Connect Front & Microsoft Teams?

Start with a Front event

Choose from 4 documented triggers, including New Conversation Created, New Conversation State Change, New Conversation Tag.

Run a Microsoft Teams action

Send the event into one of 12 documented actions, such as Create Channel, Get Chat Message, Get Current User.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Front

Triggers (4)

New Conversation Created

Emit new event when a conversation is created. See the documentation

polling

New Conversation State Change

Emit new event when a conversation reaches a specific state. See the documentation

polling

New Conversation Tag

Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation

polling

New Message Template Created

Emit new event when a message template is created. See the documentation

polling

Actions (24)

Add Comment

Add a comment to a conversation. See the documentation

Archive Conversation

Archives a conversation. See the documentation

Assign Conversation

Assign or unassign a conversation. See the documentation

Create Draft

Create a draft message which is the first message of a new conversation. See the documentation

Create Draft Reply

Create a new draft as a reply to the last message in the conversation. See the documentation

Create Inbox

Create an inbox in the default team (workspace). See the documentation.

Create Message

Send a new message from a channel. See the documentation.

Create Message Template

Create a new message template. See the documentation.

Delete Message Template

Delete a message template. See the documentation.

Get Comment

Retrieve a comment from a conversation. See the documentation

Get Conversation

Retrieve a conversation by its ID from Front. See the documentation

Get Message

Retrieve a message by its ID. See the documentation

Get Teammate

Retrieve a teammate by ID. See the documentation

Get Ticket Status

Get a ticket status by its ID. See the documentation

Import Message

Appends a new message into an inbox. See the documentation.

List Comment Mentions

List the teammates mentioned in a comment. See the documentation

List Conversation Comments

List the comments in a conversation. See the documentation

List Conversations

List conversations in the company. See the documentation

List Message Templates

List the message templates. See the documentation.

List Teammate

List teammates in the company. See the documentation

List Ticket Statuses

List the ticket statuses available for your company. See the documentation

Receive Custom Messages

Receive a custom message in Front. See the documentation.

Reply To Conversation

Reply to a conversation by sending a message and appending it to the conversation. See the documentation.

Send New Message

Sends a new message from a channel. It will create a new conversation. See the documentation.

Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling

New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling

New Chat

Emit new event when a new chat is created. See the documentation

polling

New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling

New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling

New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

Integration Features

4 documented Front triggers

12 documented Microsoft Teams actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Microsoft Teams to Front direction

Capability Examples

Front trigger → Microsoft Teams action

Catalog example

Front

New Conversation Created

Microsoft Teams

Create Channel

Microsoft Teams trigger → Front action

Reverse direction

Microsoft Teams

New Channel

Front

Add Comment

How It Works

Connect Apps

Authenticate your Front and Microsoft Teams accounts

Choose a Trigger

Select a documented Front event

Choose an Action

Select the documented Microsoft Teams operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented Front triggers.

Automated Actions

Run one of 12 documented Microsoft Teams actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Microsoft Teams to Front for bidirectional automation

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All Front Integrations

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All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

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Popular Integrations

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More Microsoft Teams Integrations

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Connect Front to Microsoft Teams

Why Connect Front & Microsoft Teams?

Start with a Front event

Run a Microsoft Teams action

Map and review the workflow

Available Triggers & Actions

Front

Triggers (4)

Actions (24)

Microsoft Teams

Triggers (6)

Actions (12)

Integration Features

Capability Examples

Front trigger → Microsoft Teams action

Microsoft Teams trigger → Front action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Front to Microsoft Teams direction supported?

Which Front triggers are available?

Which Microsoft Teams actions are available?

Can I also connect Microsoft Teams to Front?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Front Integrations

All Microsoft Teams Integrations

Popular Integrations

More Microsoft Teams Integrations

Ready to Connect Front & Microsoft Teams?