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Connect Mews to Salesforce

Use 9 documented Mews triggers to run 24 documented Salesforce actions.

9 source triggers
24 target actions
Reverse direction supported

Why Connect Mews & Salesforce?

Start with a Mews event

Choose from 9 documented triggers, including New Closed Bill, New Company, New Customer.

Run a Salesforce action

Send the event into one of 24 documented actions, such as Add Contact to Campaign, Add Lead to Campaign, Convert SOAP XML Object to JSON.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Mews logo

Mews

Triggers (9)

New Closed Bill

Emit new event when a bill is closed

polling
New Company

Emit new event when a company is created. See the documentation

polling
New Customer

Emit new event when a customer is created. See the documentation

polling
New Order Item Created

Emit new order items as they are created (polling). See the documentation

polling
New Product Service Order Created

Emit new product service orders as they are created (polling). See the documentation

polling
New Reservation Created

Emit new reservations as they are created (polling). See the documentation

polling
Order Item Updated

Emit new order items as they are updated (polling). See the documentation

polling
Reservation Cancelled

Emit new reservations as they are cancelled (polling). See the documentation

polling
Reservation Updated

Emit new reservations as they are updated (polling). See the documentation

polling

Actions (18)

Add Customer

Adds a new customer to the system. See the documentation

Add Customer File

Add a customer file to the Mews system. See the documentation

Add Reservation Companion

Add a customer as a companion to a reservation. See the documentation

Add Reservation Product

Add a product to a reservation. See the documentation

Cancel Reservation

Cancel a reservation in Mews.

Create Availability Block

Create an availability block in Mews. See the documentation

Create New Task

Create a new task in Mews. See the documentation

Create Order

Create an order in Mews. See the documentation

Create Reservation

Create a reservation in Mews. See reservation parameters in the docs. See the documentation

Fetch Age Categories

Retrieve all age categories filtered by service. See the documentation

Fetch Customers

Retrieve customers using Mews Connector API. See the documentation

Fetch Order Items

Retrieve order items using Mews Connector API. See the documentation

Fetch Products

Retrieve products using Mews Connector API. See the documentation

Fetch Reservations

Retrieve reservations using Mews Connector API. See the documentation

Get Bill PDF

Get a bill PDF by bill ID. See the documentation

Get Rate Prices

Get rate pricing information for a specific rate and time period. See the documentation

Update Customer

Update an existing customer in Mews. See the documentation

Update Reservation

Update an existing reservation in Mews. See the documentation

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Salesforce

Triggers (10)

Case Updated (Instant, of Selectable Type)

Emit new event when a case is updated. See the documentation

webhook
Email Template Updated (Instant, of Selectable Type)

Emit new event when an email template is updated. See the documentation

webhook
Knowledge Article Updated (Instant, of Selectable Type)

Emit new event when a knowledge article is updated. See the documentation

webhook
New Case (Instant, of Selectable Type)

Emit new event when a case is created. See the documentation

webhook
New Deleted Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is deleted. See the documentation

webhook
New Email Template (Instant, of Selectable Type)

Emit new event when an email template is created. See the documentation

webhook
New Knowledge Article (Instant, of Selectable Type)

Emit new event when a knowledge article is created. See the documentation

webhook
New Outbound Message (Instant)

Emit new event when a new outbound message is received in Salesforce.

webhook
New Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is created. See the documentation

webhook
New Updated Record (Instant, of Selectable Type)

Emit new event when a record of the selected type is updated. See the documentation

webhook

Actions (24)

Add Contact to Campaign

Adds an existing contact to an existing campaign. See the documentation

Add Lead to Campaign

Adds an existing lead to an existing campaign. See the documentation

Convert SOAP XML Object to JSON

Converts a SOAP XML Object received from Salesforce to JSON

Create Account

Creates a Salesforce account. See the documentation

Create Accounts (Batch)

Create multiple Accounts in Salesforce using Bulk API 2.0. See the documentation

Create Attachment

Creates an Attachment on a parent object. See the documentation

Create Campaign

Creates a marketing campaign. See the documentation

Create Case

Creates a Case, which represents a customer issue or problem. See the documentation

Create Case Comment

Creates a Case Comment on a selected Case. See the documentation

Create Contact

Creates a contact. See the documentation

Create Content Note

Creates a content note. See the documentation and Set Up Notes.

Create Event

Creates an event. See the documentation

Create Lead

Creates a lead. See the documentation

Create Note

Creates a note. See the documentation

Create Opportunities (Batch)

Create multiple Opportunities in Salesforce using Bulk API 2.0. See the documentation

Create Opportunity

Creates an opportunity. See the documentation

Create Record

Create a record of a given object. See the documentation

Create Record

Create a new Salesforce record of any object type. Use **Describe Object** first if you're unsure what fields are available or required. For picklist fields, use the API value from **Describe Object**, not the display label. **Common required fields:** - Account: Name - Contact: LastName - Lead: LastName, Company - Opportunity: Name, StageName, CloseDate - Case: Subject - Task: Subject - Event: Subject, StartDateTime, EndDateTime To add a Contact/Lead to a Campaign, create a CampaignMember: {"CampaignId": "701xxx", "ContactId": "003xxx"} or {"CampaignId": "701xxx", "LeadId": "00Qxxx"}.

Create Task

Creates a task. See the documentation

Create User

Creates a Salesforce user. See the documentation

Delete Note Or Content Note

Delete a note or content note from a Salesforce record. See the documentation

Delete Opportunity

Deletes an opportunity. See the documentation

Delete Record

Permanently deletes a Salesforce record (moves to Recycle Bin for 15 days). Use **SOQL Query** to find the record ID if you only have the record name.

Delete Record

Deletes an existing record in an object. See the documentation

Integration Features

9 documented Mews triggers
24 documented Salesforce actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Salesforce to Mews direction

Capability Examples

Mews trigger → Salesforce action

Catalog example
MewsMews

New Closed Bill

SalesforceSalesforce

Add Contact to Campaign

Salesforce trigger → Mews action

Reverse direction
SalesforceSalesforce

Case Updated (Instant, of Selectable Type)

MewsMews

Add Customer

How It Works

1

Connect Apps

Authenticate your Mews and Salesforce accounts

2

Choose a Trigger

Select a documented Mews event

3

Choose an Action

Select the documented Salesforce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 9 documented Mews triggers.

Automated Actions

Run one of 24 documented Salesforce actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Salesforce to Mews for bidirectional automation

View Integration
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All Mews Integrations

Explore all available Mews connections

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All Salesforce Integrations

Explore all available Salesforce connections

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