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Connect Microsoft Teams to ServiceM8

Automate workflows and sync data between Microsoft Teams and ServiceM8 with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Microsoft Teams & ServiceM8?

Intelligent Automation Workflows

Leverage 6 available triggers from Microsoft Teams to execute 24 targeted actions in ServiceM8 automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Microsoft Teams and ServiceM8 perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Microsoft Teams and ServiceM8 for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Microsoft Teams logo

Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling
New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

polling
New Chat

Emit new event when a new chat is created. See the documentation

polling
New Chat Message

Emit new event when a new message is received in a chat. See the documentation

polling
New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

polling
New Team Member

Emit new event when a new member is added to a team. See the documentation

polling

Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

ServiceM8 logo

ServiceM8

Triggers (5)

New Client (Instant)

Emit new event when a new client is created.

webhook
New Form Response (Instant)

Emit new event when a new Form Response is created.

webhook
New Job (Instant)

Emit new event when a new job is created. By creating this trigger, any other Job triggers will stop working as ServiceM8 will replace any previous ones.

webhook
New Job Completed (Instant)

Emit new event when a job completes. By creating this trigger, any other Job triggers will stop working as ServiceM8 will replace any previous ones.

webhook
New Job Queued (Instant)

Emit new event when a job is queued. By creating this trigger, any other Job triggers will stop working as ServiceM8 will replace any previous ones.

webhook

Actions (24)

Create Attachment

Create an attachment. See the documentation

Create Badge

Create a badge. See the documentation

Create Category

Create a job category. See the documentation

Create Company

Create a company (client). See the documentation

Create Company Contact

Create a company contact. See the documentation

Create Job

Create a job. See the documentation

Create Job Activity

Create a job activity. See the documentation

Create Job Contact

Create a job contact. See the documentation

Create Job Material

Create a job material line. See the documentation

Create Job Payment

Create a job payment. See the documentation

Create Job Queue

Create a job queue. See the documentation

Create Note

Create a note. See the documentation

Create Staff Member

Create a staff member. See the documentation

Create Webhook Subscription

Create or update an object webhook subscription. See the documentation

Delete Attachment

Delete an attachment by UUID. See the documentation

Delete Badge

Delete a badge by UUID. See the documentation

Delete Category

Delete a category by UUID. See the documentation

Delete Company

Delete a company by UUID. See the documentation

Delete Company Contact

Delete a company contact by UUID. See the documentation

Delete Job

Delete a job by UUID. See the documentation

Delete Job Activity

Delete a job activity by UUID. See the documentation

Delete Job Contact

Delete a job contact by UUID. See the documentation

Delete Job Material

Delete a job material by UUID. See the documentation

Delete Job Payment

Delete a job payment by UUID. See the documentation

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Microsoft Teams trigger → Create/Update in ServiceM8

Most Popular
Microsoft TeamsMicrosoft Teams

New Channel

ServiceM8ServiceM8

Create Attachment

When ServiceM8 trigger → Update Microsoft Teams

Bi-directional
ServiceM8ServiceM8

New Client (Instant)

Microsoft TeamsMicrosoft Teams

Create Channel

How It Works

1

Connect Apps

Authenticate your Microsoft Teams and ServiceM8 accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Microsoft Teams and ServiceM8 with 11 public triggers available for instant updates.

Automated Actions

Execute 36 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Microsoft Teams and ServiceM8 in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Microsoft Teams and ServiceM8 with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

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Reverse Integration Available

Also connect ServiceM8 to Microsoft Teams for bidirectional automation

View Integration
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