Connect Pipedrive to Trengo

Use 6 documented Pipedrive triggers to run 24 documented Trengo actions.

6 source triggers

24 target actions

Reverse direction supported

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Why Connect Pipedrive & Trengo?

Start with a Pipedrive event

Choose from 6 documented triggers, including Deal Updated (Instant), Lead Updated (Instant), New Deal (Instant).

Run a Trengo action

Send the event into one of 24 documented actions, such as Assign Ticket, Attach Label, Close Ticket.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Pipedrive

Triggers (6)

Deal Updated (Instant)

Emit new event when a deal is updated.

webhook

Lead Updated (Instant)

Emit new event when a lead is updated.

webhook

New Deal (Instant)

Emit new event when a new deal is created.

webhook

New Event (Instant)

Emit new event when a new webhook event is received. See the documentation

webhook

New Person (Instant)

Emit new event when a new person is created.

webhook

Person Updated (Instant)

Emit new event when a person is updated.

webhook

Actions (24)

Add Activity

Adds a new activity. Includes more_activities_scheduled_in_context property in response's additional_data which indicates whether there are more undone activities scheduled with the same deal, person or organization (depending on the supplied data). See the Pipedrive API docs for Activities here. For info on adding an activity in Pipedrive

Add Deal

Adds a new deal. See the Pipedrive API docs for Deals here

Add Labels

Adds labels to a lead, person, deal, or organization in Pipedrive. See the documentation

Add Lead

Create a new lead in Pipedrive. See the documentation

Add Note

Adds a new note. For info on adding an note in Pipedrive

Add Organization

Adds a new organization. See the Pipedrive API docs for Organizations here

Add Person

Adds a new person. See the Pipedrive API docs for People here

Get All Leads

Get all leads from Pipedrive. See the documentation

Get Deal

Get a deal by its ID. See the documentation

Get Lead by ID

Get a lead by its ID. See the documentation

Get person details

Get details of a person by their ID. See the documentation

List Deals

List deals in your Pipedrive account. See the documentation

List Lead Label IDs Options

Retrieves available options for the Lead Label IDs field.

List Organization Label IDs Options

Retrieves available options for the Organization Label IDs field.

List Person Label IDs Options

Retrieves available options for the Person Label IDs field.

List User ID Options

Retrieves available options for the User ID field.

Merge Deals

Merge two deals in Pipedrive. See the documentation

Merge Persons

Merge two persons in Pipedrive. See the documentation

Remove Duplicate Notes

Remove duplicate notes from an object in Pipedrive. See the documentation for getting notes and deleting notes

Remove Labels

Removes one or more specific labels from a lead, person, deal, or organization in Pipedrive, leaving all other labels intact. See the documentation

Search Leads

Search for leads by name or email. See the documentation

Search Notes

Search for notes in Pipedrive. See the documentation

Search persons

Searches all Persons by name, email, phone, notes and/or custom fields. This endpoint is a wrapper of /v1/itemSearch with a narrower OAuth scope. Found Persons can be filtered by Organization ID. See the Pipedrive API docs here

Update Deal

Updates the properties of a deal. See the Pipedrive API docs for Deals here

Trengo

Triggers (10)

New Inbound Message Event (Instant)

Emit new event when an inbound message is received. See the documentation

webhook

New Internal Note Event (Instant)

Emit new event when an internal note is added. See the documentation

webhook

New Outbound Message Event (Instant)

Emit new event when an outbound message sent. See the documentation

webhook

New Phone Call Ended Event (Instant)

Emit new event when a phone call ends. See the documentation

webhook

New Phone Call Missed Event (Instant)

Emit new event when an phone call missed. See the documentation

webhook

New Phone Call Started Event (Instant)

Emit new event when a phone call starts. See the documentation

webhook

New Ticket Label Added Event (Instant)

Emit new event when a ticket label is added. See the documentation

webhook

New Voice Call Recorded Event (Instant)

Emit new event when a voice call is recorded. See the documentation

webhook

Ticket Closed (Instant)

Emit new event when a ticket is closed. See the documentation

webhook

Ticket Reopened (Instant)

Emit new event when a ticket is reopened. See the documentation

webhook

Actions (24)

Assign Ticket

Assign a Trengo ticket to a user or a team. See the documentation

Attach Label

Attach a label to a ticket. See the documentation

Close Ticket

Close a ticket. See the documentation

Create Contact

Creates a contact. If a contact with given identifier already exists, returns it. See the documentation

Find Contacts

Finds contacts with the given term. See the documentation

Get Article

Get a specific article. See the documentation

Get Block

Get a specific block. See the documentation

Get Category

Get a specific category. See the documentation

Get Email Message Content

Retrieve the full email content for a specific ticket message. Use this when email_message.collapsed is true in the List Messages response. See the documentation

Get Help Center

Get a specific help center. See the documentation

Get Label

Get a label by ID. See the documentation

Get Message

Get a message by ID. See the documentation

Get Ticket

Get a specific ticket. See the documentation

List All Blocks

List all blocks in a help center. See the documentation

List All Categories

List all categories in a help center. See the documentation

List All Quick Replies

List all quick replies. See the documentation

List Articles

List articles from a help center according to the specified criteria. See the documentation

List Channel ID Options

Retrieves available options for the Channel ID field.

List Help Center ID Options

Retrieves available options for the Help Center ID field.

List Help Centers

List all help centers. See the documentation

List Label ID Options

Retrieves available options for the Label ID field.

List Labels

List all labels. See the documentation

List Messages

List messages from a ticket. See the documentation

List Team ID Options

Retrieves available options for the Team ID field.

Integration Features

6 documented Pipedrive triggers

24 documented Trengo actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Trengo to Pipedrive direction

Capability Examples

Pipedrive trigger → Trengo action

Catalog example

Pipedrive

Deal Updated (Instant)

Trengo

Assign Ticket

Trengo trigger → Pipedrive action

Reverse direction

Trengo

New Inbound Message Event (Instant)

Pipedrive

Add Activity

How It Works

Connect Apps

Authenticate your Pipedrive and Trengo accounts

Choose a Trigger

Select a documented Pipedrive event

Choose an Action

Select the documented Trengo operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 6 documented Pipedrive triggers.

Automated Actions

Run one of 24 documented Trengo actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Trengo to Pipedrive for bidirectional automation

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Explore all available Trengo connections

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Connect Pipedrive to Trengo

Why Connect Pipedrive & Trengo?

Start with a Pipedrive event

Run a Trengo action

Map and review the workflow

Available Triggers & Actions

Pipedrive

Triggers (6)

Actions (24)

Trengo

Triggers (10)

Actions (24)

Integration Features

Capability Examples

Pipedrive trigger → Trengo action

Trengo trigger → Pipedrive action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Pipedrive to Trengo direction supported?

Which Pipedrive triggers are available?

Which Trengo actions are available?

Can I also connect Trengo to Pipedrive?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Pipedrive Integrations

All Trengo Integrations

Popular Integrations

More Trengo Integrations

Ready to Connect Pipedrive & Trengo?