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Connect Salesforce to Confluence

Use 10 documented Salesforce triggers to run 11 documented Confluence actions.

10 source triggers
11 target actions
Reverse direction supported

Why Connect Salesforce & Confluence?

Start with a Salesforce event

Choose from 10 documented triggers, including Case Updated (Instant, of Selectable Type), Email Template Updated (Instant, of Selectable Type), Knowledge Article Updated (Instant, of Selectable Type).

Run a Confluence action

Send the event into one of 11 documented actions, such as Create Page, Create Post, Delete Post.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Salesforce

Triggers (10)

Case Updated (Instant, of Selectable Type)

Emit new event when a case is updated. See the documentation

webhook
Email Template Updated (Instant, of Selectable Type)

Emit new event when an email template is updated. See the documentation

webhook
Knowledge Article Updated (Instant, of Selectable Type)

Emit new event when a knowledge article is updated. See the documentation

webhook
New Case (Instant, of Selectable Type)

Emit new event when a case is created. See the documentation

webhook
New Deleted Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is deleted. See the documentation

webhook
New Email Template (Instant, of Selectable Type)

Emit new event when an email template is created. See the documentation

webhook
New Knowledge Article (Instant, of Selectable Type)

Emit new event when a knowledge article is created. See the documentation

webhook
New Outbound Message (Instant)

Emit new event when a new outbound message is received in Salesforce.

webhook
New Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is created. See the documentation

webhook
New Updated Record (Instant, of Selectable Type)

Emit new event when a record of the selected type is updated. See the documentation

webhook

Actions (24)

Add Contact to Campaign

Adds an existing contact to an existing campaign. See the documentation

Add Lead to Campaign

Adds an existing lead to an existing campaign. See the documentation

Convert SOAP XML Object to JSON

Converts a SOAP XML Object received from Salesforce to JSON

Create Account

Creates a Salesforce account. See the documentation

Create Accounts (Batch)

Create multiple Accounts in Salesforce using Bulk API 2.0. See the documentation

Create Attachment

Creates an Attachment on a parent object. See the documentation

Create Campaign

Creates a marketing campaign. See the documentation

Create Case

Creates a Case, which represents a customer issue or problem. See the documentation

Create Case Comment

Creates a Case Comment on a selected Case. See the documentation

Create Contact

Creates a contact. See the documentation

Create Content Note

Creates a content note. See the documentation and Set Up Notes.

Create Event

Creates an event. See the documentation

Create Lead

Creates a lead. See the documentation

Create Note

Creates a note. See the documentation

Create Opportunities (Batch)

Create multiple Opportunities in Salesforce using Bulk API 2.0. See the documentation

Create Opportunity

Creates an opportunity. See the documentation

Create Record

Create a record of a given object. See the documentation

Create Record

Create a new Salesforce record of any object type. Use **Describe Object** first if you're unsure what fields are available or required. For picklist fields, use the API value from **Describe Object**, not the display label. **Common required fields:** - Account: Name - Contact: LastName - Lead: LastName, Company - Opportunity: Name, StageName, CloseDate - Case: Subject - Task: Subject - Event: Subject, StartDateTime, EndDateTime To add a Contact/Lead to a Campaign, create a CampaignMember: {"CampaignId": "701xxx", "ContactId": "003xxx"} or {"CampaignId": "701xxx", "LeadId": "00Qxxx"}.

Create Task

Creates a task. See the documentation

Create User

Creates a Salesforce user. See the documentation

Delete Note Or Content Note

Delete a note or content note from a Salesforce record. See the documentation

Delete Opportunity

Deletes an opportunity. See the documentation

Delete Record

Permanently deletes a Salesforce record (moves to Recycle Bin for 15 days). Use **SOQL Query** to find the record ID if you only have the record name.

Delete Record

Deletes an existing record in an object. See the documentation

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Confluence

Triggers (3)

New Page or Blog Post

Emit new event whenever a new page or blog post is created in a specified space

polling
Watch Blog Posts

Emit new event when a blog post is created or updated

polling
Watch Pages

Emit new event when a page is created or updated in Confluence

polling

Actions (11)

Create Page

Creates a new page in the space. See the documentation

Create Post

Creates a new page or blog post on Confluence. See the documentation

Delete Post

Removes a blog post from Confluence by its ID. Use with caution, the action is irreversible. See the documentation

Get Current User

Returns the authenticated Confluence user's account ID, display name, email, and cloud ID. Call this first when the user says 'my pages', 'my posts', or needs to scope queries to themselves. Use the returned accountId to filter results from **Search Content** or **Get Pages**. See the documentation.

Get Page by ID

Retrieve a page by its ID. See the documentation

Get Pages

Retrieve a list of pages. See the documentation

Get Pages in Space

Retrieve a list of pages in a space. See the documentation

List Post ID Options

Retrieves available options for the Post ID field.

List Spaces

List all spaces in Confluence. See the documentation

Search Content

Searches for content using the Confluence Query Language (CQL). See the documentation

Update a Post

Updates a page or blog post on Confluence by its ID. See the documentation

Integration Features

10 documented Salesforce triggers
11 documented Confluence actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Confluence to Salesforce direction

Capability Examples

Salesforce trigger → Confluence action

Catalog example
SalesforceSalesforce

Case Updated (Instant, of Selectable Type)

ConfluenceConfluence

Create Page

Confluence trigger → Salesforce action

Reverse direction
ConfluenceConfluence

New Page or Blog Post

SalesforceSalesforce

Add Contact to Campaign

How It Works

1

Connect Apps

Authenticate your Salesforce and Confluence accounts

2

Choose a Trigger

Select a documented Salesforce event

3

Choose an Action

Select the documented Confluence operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 10 documented Salesforce triggers.

Automated Actions

Run one of 11 documented Confluence actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Confluence to Salesforce for bidirectional automation

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All Confluence Integrations

Explore all available Confluence connections

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