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Connect Salesforce to Sendcloud

Use 10 documented Salesforce triggers to run 24 documented Sendcloud actions.

10 source triggers
24 target actions
Reverse direction supported

Why Connect Salesforce & Sendcloud?

Start with a Salesforce event

Choose from 10 documented triggers, including Case Updated (Instant, of Selectable Type), Email Template Updated (Instant, of Selectable Type), Knowledge Article Updated (Instant, of Selectable Type).

Run a Sendcloud action

Send the event into one of 24 documented actions, such as Bulk PDF Label Printing, Create a Parcel, Create Or Update Integration Shipment.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Salesforce

Triggers (10)

Case Updated (Instant, of Selectable Type)

Emit new event when a case is updated. See the documentation

webhook
Email Template Updated (Instant, of Selectable Type)

Emit new event when an email template is updated. See the documentation

webhook
Knowledge Article Updated (Instant, of Selectable Type)

Emit new event when a knowledge article is updated. See the documentation

webhook
New Case (Instant, of Selectable Type)

Emit new event when a case is created. See the documentation

webhook
New Deleted Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is deleted. See the documentation

webhook
New Email Template (Instant, of Selectable Type)

Emit new event when an email template is created. See the documentation

webhook
New Knowledge Article (Instant, of Selectable Type)

Emit new event when a knowledge article is created. See the documentation

webhook
New Outbound Message (Instant)

Emit new event when a new outbound message is received in Salesforce.

webhook
New Record (Instant, of Selectable Type)

Emit new event when a record of the selected object type is created. See the documentation

webhook
New Updated Record (Instant, of Selectable Type)

Emit new event when a record of the selected type is updated. See the documentation

webhook

Actions (24)

Add Contact to Campaign

Adds an existing contact to an existing campaign. See the documentation

Add Lead to Campaign

Adds an existing lead to an existing campaign. See the documentation

Convert SOAP XML Object to JSON

Converts a SOAP XML Object received from Salesforce to JSON

Create Account

Creates a Salesforce account. See the documentation

Create Accounts (Batch)

Create multiple Accounts in Salesforce using Bulk API 2.0. See the documentation

Create Attachment

Creates an Attachment on a parent object. See the documentation

Create Campaign

Creates a marketing campaign. See the documentation

Create Case

Creates a Case, which represents a customer issue or problem. See the documentation

Create Case Comment

Creates a Case Comment on a selected Case. See the documentation

Create Contact

Creates a contact. See the documentation

Create Content Note

Creates a content note. See the documentation and Set Up Notes.

Create Event

Creates an event. See the documentation

Create Lead

Creates a lead. See the documentation

Create Note

Creates a note. See the documentation

Create Opportunities (Batch)

Create multiple Opportunities in Salesforce using Bulk API 2.0. See the documentation

Create Opportunity

Creates an opportunity. See the documentation

Create Record

Create a record of a given object. See the documentation

Create Record

Create a new Salesforce record of any object type. Use **Describe Object** first if you're unsure what fields are available or required. For picklist fields, use the API value from **Describe Object**, not the display label. **Common required fields:** - Account: Name - Contact: LastName - Lead: LastName, Company - Opportunity: Name, StageName, CloseDate - Case: Subject - Task: Subject - Event: Subject, StartDateTime, EndDateTime To add a Contact/Lead to a Campaign, create a CampaignMember: {"CampaignId": "701xxx", "ContactId": "003xxx"} or {"CampaignId": "701xxx", "LeadId": "00Qxxx"}.

Create Task

Creates a task. See the documentation

Create User

Creates a Salesforce user. See the documentation

Delete Note Or Content Note

Delete a note or content note from a Salesforce record. See the documentation

Delete Opportunity

Deletes an opportunity. See the documentation

Delete Record

Permanently deletes a Salesforce record (moves to Recycle Bin for 15 days). Use **SOQL Query** to find the record ID if you only have the record name.

Delete Record

Deletes an existing record in an object. See the documentation

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Sendcloud

Triggers (5)

New Parcel Created

Emit new event each time a parcel is created.

polling
New Return Created

Emit new event each time a return is created.

polling
Parcel Status Changed

Emit new event each time a parcel status changes.

polling
Parcel Updated

Emit new event each time a parcel is updated.

polling
Return Updated

Emit new event each time a return is updated.

polling

Actions (24)

Bulk PDF Label Printing

Bulk PDF label printing. See the documentation

Create a Parcel

Creates a new parcel under your Sendcloud API credentials. See the documentation

Create Or Update Integration Shipment

Create or update an integration shipment. See the documentation

Create Return

Create a return. See the documentation

Get Current User

Get the authenticated user info. See the documentation

Get Label

Retrieve a label by parcel ID. See the documentation

Get Parcel

Retrieve a parcel by ID. See the documentation

Get Return

Retrieve a return by ID. See the documentation

Get Return Portal Settings

Get return portal settings for the current brand/user. See the documentation

Get Sender Address

Retrieve a sender address by ID. See the documentation

Get Service Point

Retrieve a service point by ID. See the documentation

Get Shipping Method

Retrieve a shipping method by ID. See the documentation

Get Tracking Info

Retrieve tracking information of a parcel. See the documentation

List Integration Shipments

List integration shipments. See the documentation

List Parcel Documents

List parcel documents. See the documentation

List Parcel Statuses

List parcel statuses. See the documentation

List Parcels

Retrieves a list of all the parcels under your API credentials. See the documentation

List Returns

List returns. See the documentation

List Sender Addresses

List sender addresses for the authenticated user. See the documentation

List Service Point Carriers

List carriers that support service points. See the documentation

List Service Points

List service points. See the documentation

List Shipping Methods

List shipping methods. See the documentation

Update a Parcel

Updates a parcel under your API credentials. See the documentation

Validate Return

Validate a return. See the documentation

Integration Features

10 documented Salesforce triggers
24 documented Sendcloud actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Sendcloud to Salesforce direction

Capability Examples

Salesforce trigger → Sendcloud action

Catalog example
SalesforceSalesforce

Case Updated (Instant, of Selectable Type)

SendcloudSendcloud

Bulk PDF Label Printing

Sendcloud trigger → Salesforce action

Reverse direction
SendcloudSendcloud

New Parcel Created

SalesforceSalesforce

Add Contact to Campaign

How It Works

1

Connect Apps

Authenticate your Salesforce and Sendcloud accounts

2

Choose a Trigger

Select a documented Salesforce event

3

Choose an Action

Select the documented Sendcloud operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 10 documented Salesforce triggers.

Automated Actions

Run one of 24 documented Sendcloud actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Sendcloud to Salesforce for bidirectional automation

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All Salesforce Integrations

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All Sendcloud Integrations

Explore all available Sendcloud connections

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