Connect Telegram to Jira Service Desk

Create an additional invite link for a chat, See the docs for more information

Deletes a message. See the docs for more information

Edits photo or video messages. See the docs for more information

Edits text or game messages. See the docs for more information

Generate a new primary invite link for a chat, See the docs for more information

Forwards messages of any kind. See the docs for more information

Use this module to get the number of members in a chat. See the docs for more information

Use this method to kick a user from a group, a supergroup or channel. See the docs for more information

Use this module to get a list of administrators in a chat. See the docs for more information

List available Telegram chats. See the docs for more information

Retrieves available options for the Commands field.

Retrieves a list of updates from the Telegram server. See the docs for more information

Pins a message. See the docs for more information

Use this method to promote or demote a user in a supergroup or a channel. See the docs for more information

Use this method to restrict a user in a supergroup. See the docs for more information

Sends a document or an image to your Telegram Desktop application. See the docs for more information

Sends a photo to your Telegram Desktop application. See the docs for more information

Sends a .webp sticker to you Telegram Desktop application. See the docs for more information

Sends a text message or a reply to your Telegram Desktop application. See the docs for more information

Sends a video file to your Telegram Desktop application. See the docs for more information

As of v.4.0, Telegram clients support rounded square mp4 videos of up to 1 minute long. Use this method to send video messages. See the docs for more information

Sends a voice message. See the docs for more information

Sends a group of photos or videos as an album. See the docs for more information

Sends an audio file to your Telegram Desktop application. See the docs for more information

Create a comment on a customer request. See the documentation

Creates a new incident request in a Jira Service Desk. Auto-discovers the best-matching request type (prefers types named 'incident' or 'problem') and, if serviceDeskId is omitted, auto-discovers it from the user's existing requests. Use **List Sites** first to obtain the required cloudId. serviceDeskId is optional — if not provided, the tool calls **List My Requests** to discover it automatically. Returns the new request including its issueKey and issueId. See the documentation

Creates a new customer request. See the documentation

Returns the authenticated user's account_id, display_name, and email from Atlassian. Use this to identify who is logged in, or to filter requests by the current user's account_id. No cloudId required — this uses the Atlassian Identity API directly. See the documentation

Fetches the full details of a Jira Service Desk request including its field values and complete comment thread in a single response. Use this to summarize a ticket without needing follow-up calls. Use **List Sites** first to obtain the required cloudId. Use **List My Requests** to find the issueKey of a request (e.g. IT-42). See the documentation

Returns the status history of a Jira Service Desk request — the current status plus all previous states with timestamps. Use this to understand how a request has progressed through the workflow. Use **List Sites** first to obtain the required cloudId. Use **List My Requests** to find the issueKey (e.g. IT-42). See the documentation

Retrieves available options for the Cloud ID field.

Lists Jira Service Desk requests owned or participated in by the current user. Defaults to open requests owned by the current user. Use **List Sites** first to obtain the required cloudId. Each result includes issueKey, issueId, and request field values (summary, status). requestStatus: OPEN_REQUESTS (default), CLOSED_REQUESTS, or ALL_REQUESTS. requestOwnership: OWNED_REQUESTS (default) or PARTICIPATED_REQUESTS. See the documentation

Lists the available workflow transitions for a Jira Service Desk request — returns each transition's id and name. **Call this before Transition Request** to obtain valid transitionId values. Use **List Sites** first to obtain the required cloudId. Use **List My Requests** or **Get Request** to find the issueKey (e.g. IT-42). See the documentation

Returns all Atlassian cloud sites accessible to the authenticated user. **Call this tool first** to obtain the cloudId (returned as id) required by every other Jira Service Desk tool. Each site includes its id (cloudId), name, and url. See the documentation

Transitions a Jira Service Desk request to a new workflow status. Use **List Request Transitions** first to get valid transitionId values for the request. Use **List Sites** to obtain the required cloudId. Use **List My Requests** or **Get Request** to find the issueKey (e.g. IT-42). Optionally include a comment to explain the transition. See the documentation

Updates fields on an existing Jira Service Desk request via the Jira platform API. Use this to change the summary, priority, description, or other fields after a request has been created. Use **List Sites** first to obtain the required cloudId. Use **List My Requests** or **Get Request** to find the issueKey (e.g. IT-42). fields is a JSON object of field name-value pairs. Example: {"summary": "Updated title", "priority": {"name": "High"}}. See the documentation