Connect Telegram to OneDesk

Use 4 documented Telegram triggers to run 9 documented OneDesk actions.

4 source triggers

9 target actions

Reverse direction supported

Start Free Trial Browse Telegram integrations

Why Connect Telegram & OneDesk?

Start with a Telegram event

Choose from 4 documented triggers, including New Bot Command Received (Instant), New Channel Updates (Instant), New Message Updates (Instant).

Run a OneDesk action

Send the event into one of 9 documented actions, such as Create Item, Create Message, Create Project.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Triggers (4)

New Bot Command Received (Instant)

Emit new event each time a Telegram Bot command is received.

webhook

New Channel Updates (Instant)

Emit new event each time a channel post is created or updated.

webhook

New Message Updates (Instant)

Emit new event each time a Telegram message is created or updated.

webhook

New Updates (Instant)

Emit new event for each new Telegram event.

webhook

Actions (24)

Create Chat Invite Link

Create an additional invite link for a chat, See the docs for more information

Delete a Message

Deletes a message. See the docs for more information

Edit a Media Message

Edits photo or video messages. See the docs for more information

Edit a Text Message

Edits text or game messages. See the docs for more information

Export Chat Invite Link

Generate a new primary invite link for a chat, See the docs for more information

Forward a Message

Forwards messages of any kind. See the docs for more information

Get the Number of Members in a Chat

Use this module to get the number of members in a chat. See the docs for more information

Kick a Chat Member

Use this method to kick a user from a group, a supergroup or channel. See the docs for more information

List Administrators In Chat

Use this module to get a list of administrators in a chat. See the docs for more information

List Chats

List available Telegram chats. See the docs for more information

List Commands Options

Retrieves available options for the Commands field.

List Updates

Retrieves a list of updates from the Telegram server. See the docs for more information

Pin a Message

Pins a message. See the docs for more information

Promote a Chat Member

Use this method to promote or demote a user in a supergroup or a channel. See the docs for more information

Restrict a Chat Member

Use this method to restrict a user in a supergroup. See the docs for more information

Send a Document/Image

Sends a document or an image to your Telegram Desktop application. See the docs for more information

Send a Photo

Sends a photo to your Telegram Desktop application. See the docs for more information

Send a Sticker

Sends a .webp sticker to you Telegram Desktop application. See the docs for more information

Send a Text Message or Reply

Sends a text message or a reply to your Telegram Desktop application. See the docs for more information

Send a Video

Sends a video file to your Telegram Desktop application. See the docs for more information

Send a Video Note

As of v.4.0, Telegram clients support rounded square mp4 videos of up to 1 minute long. Use this method to send video messages. See the docs for more information

Send a Voice Message

Sends a voice message. See the docs for more information

Send an Album (Media Group)

Sends a group of photos or videos as an album. See the docs for more information

Send an Audio File

Sends an audio file to your Telegram Desktop application. See the docs for more information

OneDesk

Triggers (7)

New Item Created

Emit new event when a new item is created. See the documentation.

polling

New Item Updated

Emit new event when an item is updated. See the docs

polling

New Project Created

Emit new event when a new project is created. See the documentation.

polling

New Project Updated

Emit new event when a project is updated. See the docs

polling

New Public Message Created

Emit new event when a new public message is created. See the docs

polling

New Timesheet Created

Emit new event when a new timesheet is created. See the documentation.

polling

New User Created

Emit new event when a new user is created. See the documentation.

polling

Actions (9)

Create Item

Creates a new item. See the documentation.

Create Message

Creates a message or comment. See the documentation.

Create Project

Creates a project/space. See the documentation.

Create User

Creates a user or a customer. See the documentation.

Find Item

Search for an existing item. See the documentation.

Find Project

Search for a project/space by name or ID. See the documentation.

List Item Type Options

Retrieves available options for the Item Type field.

List User Type Options

Retrieves available options for the User Type field.

Update Item

Updates an existing item. See the documentation.

Integration Features

4 documented Telegram triggers

9 documented OneDesk actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported OneDesk to Telegram direction

Capability Examples

Telegram trigger → OneDesk action

Catalog example

New Bot Command Received (Instant)

OneDesk

Create Item

OneDesk trigger → Telegram action

Reverse direction

OneDesk

New Item Created

Create Chat Invite Link

How It Works

Connect Apps

Authenticate your Telegram and OneDesk accounts

Choose a Trigger

Select a documented Telegram event

Choose an Action

Select the documented OneDesk operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented Telegram triggers.

Automated Actions

Run one of 9 documented OneDesk actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect OneDesk to Telegram for bidirectional automation

View Integration

All Telegram Integrations

Explore all available Telegram connections

View All Integrations

All OneDesk Integrations

Explore all available OneDesk connections

View All Integrations

Popular Integrations

View all integrations →

More OneDesk Integrations

View all OneDesk integrations →

Ready to Connect Telegram & OneDesk?

Build this supported workflow in Mazaal AI and test it with your own provider accounts.

Get Started Free

Connect Telegram to OneDesk

Why Connect Telegram & OneDesk?

Start with a Telegram event

Run a OneDesk action

Map and review the workflow

Available Triggers & Actions

Telegram

Triggers (4)

Actions (24)

OneDesk

Triggers (7)

Actions (9)

Integration Features

Capability Examples

Telegram trigger → OneDesk action

OneDesk trigger → Telegram action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Telegram to OneDesk direction supported?

Which Telegram triggers are available?

Which OneDesk actions are available?

Can I also connect OneDesk to Telegram?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Telegram Integrations

All OneDesk Integrations

Popular Integrations

More OneDesk Integrations

Ready to Connect Telegram & OneDesk?