Connect OneDesk to Microsoft Teams

Creates a new item. See the documentation.

Creates a message or comment. See the documentation.

Creates a project/space. See the documentation.

Creates a user or a customer. See the documentation.

Search for an existing item. See the documentation.

Search for a project/space by name or ID. See the documentation.

Retrieves available options for the Item Type field.

Retrieves available options for the User Type field.

Updates an existing item. See the documentation.

Create a new channel in Microsoft Teams. See the docs here

Get a specific message from a chat. See the documentation

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

Lists messages in a Microsoft Teams channel. See the documentation

Lists all channels in a Microsoft Team. See the docs here

Lists all chat conversations for the authenticated user. See the documentation

Get the list of messages in a chat. See the documentation

Get the list of shift instances for a team. See the documentation

Lists all teams the authenticated user has joined. See the documentation

Search for email or chat messages. See the documentation

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here