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Connect OneDesk to HubSpot

Use 7 documented OneDesk triggers to run 24 documented HubSpot actions.

7 source triggers
24 target actions
Reverse direction supported

Why Connect OneDesk & HubSpot?

Start with a OneDesk event

Choose from 7 documented triggers, including New Item Created, New Item Updated, New Project Created.

Run a HubSpot action

Send the event into one of 24 documented actions, such as Add Comment, Add Contact to List, Add Note to Contact.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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OneDesk

Triggers (7)

New Item Created

Emit new event when a new item is created. See the documentation.

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New Item Updated

Emit new event when an item is updated. See the docs

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New Project Created

Emit new event when a new project is created. See the documentation.

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New Project Updated

Emit new event when a project is updated. See the docs

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New Public Message Created

Emit new event when a new public message is created. See the docs

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New Timesheet Created

Emit new event when a new timesheet is created. See the documentation.

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New User Created

Emit new event when a new user is created. See the documentation.

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Actions (9)

Create Item

Creates a new item. See the documentation.

Create Message

Creates a message or comment. See the documentation.

Create Project

Creates a project/space. See the documentation.

Create User

Creates a user or a customer. See the documentation.

Find Item

Search for an existing item. See the documentation.

Find Project

Search for a project/space by name or ID. See the documentation.

List Item Type Options

Retrieves available options for the Item Type field.

List User Type Options

Retrieves available options for the User Type field.

Update Item

Updates an existing item. See the documentation.

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HubSpot

Triggers (12)

Deleted Blog Posts

Emit new event for each deleted blog post.

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New Company Property Change

Emit new event when a specified property is provided or updated on a company. See the documentation

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New Contact Added to List

Emit new event when a contact is added to a HubSpot list. See the documentation

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New Contact Property Change

Emit new event when a specified property is provided or updated on a contact. See the documentation

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New Custom Object Property Change

Emit new event when a specified property is provided or updated on a custom object.

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New Deal In Stage

Emit new event for each new deal in a stage.

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New Deal Property Change

Emit new event when a specified property is provided or updated on a deal. See the documentation

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New Email Event

Emit new event for each new Hubspot email event.

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New Email Subscriptions Timeline

Emit new event when a new email timeline subscription is added for the portal.

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New Engagement

Emit new event for each new engagement (call, email, meeting, note, postal mail, or task) created. Per-activity docs: Calls Emails Meetings Notes Postal Mail Tasks See the documentation

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New Events

Emit new event for each new Hubspot event. Note: Only available for Marketing Hub Enterprise, Sales Hub Enterprise, Service Hub Enterprise, or CMS Hub Enterprise accounts

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New Form Submission

Emit new event for each new submission of a form.

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Actions (24)

Add Comment

Adds a comment to a thread. See the documentation

Add Contact to List

Adds a contact to a specific static list. See the documentation

Add Note to Contact

MCP and AI agents: **Prefer this action** when the user wants to **leave a note on a HubSpot contact** using a **contact ID** and note text. Exposes only hubspot, contactId, and noteBody (no engagement-type step, no reloadProps, no dynamic HubSpot schema fields). Do **not** use **Create Engagement** for this workflow. For every writable note property or non-contact associations, use **Create Note** instead. See the documentation

Archive Thread

Archives a thread (soft delete). The thread is hidden from active views but can be restored via the HubSpot UI or by listing archived threads. See the documentation

Batch Create Companies

Create a batch of companies in Hubspot. See the documentation

Batch Create or Update Contact

Create or update a batch of contacts by its ID or email. See the documentation

Batch Update Companies

Update a batch of companies in Hubspot. See the documentation

Batch Upsert Companies

Upsert a batch of companies in Hubspot. See the documentation

Clone Marketing Email

Clone a marketing email in HubSpot. See the documentation

Clone Site Page

Clone a site page in Hubspot. See the documentation

Create a New Workflow

Create a new workflow. See the documentation

Create Association

Create an association (link) between two CRM records. For example, associate a contact with a company, a deal with a contact, or a ticket with a company. Common association type IDs: contact→company (1), company→contact (2), deal→contact (3), contact→deal (4), deal→company (5), company→deal (6), ticket→contact (15), contact→ticket (16), ticket→company (26), company→ticket (25). See the documentation

Create Associations

Create associations between objects. See the documentation

Create Blog Post

Creates a new blog post in HubSpot. See the documentation

Create Communication

Create a WhatsApp, LinkedIn, or SMS message. See the documentation

Create Company

Create a company in Hubspot. See the documentation

Create Contact Workflow

Create a contact workflow in Hubspot. See the documentation

Create CRM Object

Create a new CRM record (contact, company, deal, ticket, etc.). Pass property values as a JSON object in the properties parameter. Use **Search Properties** to discover available fields for the object type, **Get Properties** to find valid enum values (e.g. lifecyclestage, dealstage), and **List Pipelines and Stages** to find valid pipeline/stage IDs for deals and tickets. Use **List Owners** to find valid hubspot_owner_id values. See the documentation

Create Custom Object

Create a new custom object in Hubspot. See the documentation

Create Deal

Create a deal in Hubspot. See the documentation

Create Engagement

Create a **task, meeting, email, call, or note** engagement with optional associations. Set **Engagement Type** and pass engagement fields in **Object Properties** (HubSpot property names, e.g. hs_note_body for notes). No reloadProps step and no **CONFIGURE_COMPONENT** requirement: association fields accept raw HubSpot IDs (use **Search CRM** or the Associations API to resolve associationType when needed). For **only** a note on a contact by ID, **Add Note to Contact** (hubspot-add-note-to-contact) is still simpler. See the documentation

Create Form

Create a form in HubSpot. See the documentation

Create Landing Page

Create a landing page in Hubspot. See the documentation

Create Lead

Create a lead in Hubspot. See the documentation

Integration Features

7 documented OneDesk triggers
24 documented HubSpot actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported HubSpot to OneDesk direction

Capability Examples

OneDesk trigger → HubSpot action

Catalog example
OneDeskOneDesk

New Item Created

HubSpotHubSpot

Add Comment

HubSpot trigger → OneDesk action

Reverse direction
HubSpotHubSpot

Deleted Blog Posts

OneDeskOneDesk

Create Item

How It Works

1

Connect Apps

Authenticate your OneDesk and HubSpot accounts

2

Choose a Trigger

Select a documented OneDesk event

3

Choose an Action

Select the documented HubSpot operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 7 documented OneDesk triggers.

Automated Actions

Run one of 24 documented HubSpot actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect HubSpot to OneDesk for bidirectional automation

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All OneDesk Integrations

Explore all available OneDesk connections

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All HubSpot Integrations

Explore all available HubSpot connections

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