Connect Trengo to Discord

Use 10 documented Trengo triggers to run 3 documented Discord actions.

10 source triggers

3 target actions

Reverse direction supported

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Why Connect Trengo & Discord?

Start with a Trengo event

Choose from 10 documented triggers, including New Inbound Message Event (Instant), New Internal Note Event (Instant), New Outbound Message Event (Instant).

Run a Discord action

Send the event into one of 3 documented actions, such as Send Message, Send Message (Advanced), Send Message With File.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Trengo

Triggers (10)

New Inbound Message Event (Instant)

Emit new event when an inbound message is received. See the documentation

webhook

New Internal Note Event (Instant)

Emit new event when an internal note is added. See the documentation

webhook

New Outbound Message Event (Instant)

Emit new event when an outbound message sent. See the documentation

webhook

New Phone Call Ended Event (Instant)

Emit new event when a phone call ends. See the documentation

webhook

New Phone Call Missed Event (Instant)

Emit new event when an phone call missed. See the documentation

webhook

New Phone Call Started Event (Instant)

Emit new event when a phone call starts. See the documentation

webhook

New Ticket Label Added Event (Instant)

Emit new event when a ticket label is added. See the documentation

webhook

New Voice Call Recorded Event (Instant)

Emit new event when a voice call is recorded. See the documentation

webhook

Ticket Closed (Instant)

Emit new event when a ticket is closed. See the documentation

webhook

Ticket Reopened (Instant)

Emit new event when a ticket is reopened. See the documentation

webhook

Actions (24)

Assign Ticket

Assign a Trengo ticket to a user or a team. See the documentation

Attach Label

Attach a label to a ticket. See the documentation

Close Ticket

Close a ticket. See the documentation

Create Contact

Creates a contact. If a contact with given identifier already exists, returns it. See the documentation

Find Contacts

Finds contacts with the given term. See the documentation

Get Article

Get a specific article. See the documentation

Get Block

Get a specific block. See the documentation

Get Category

Get a specific category. See the documentation

Get Email Message Content

Retrieve the full email content for a specific ticket message. Use this when email_message.collapsed is true in the List Messages response. See the documentation

Get Help Center

Get a specific help center. See the documentation

Get Label

Get a label by ID. See the documentation

Get Message

Get a message by ID. See the documentation

Get Ticket

Get a specific ticket. See the documentation

List All Blocks

List all blocks in a help center. See the documentation

List All Categories

List all categories in a help center. See the documentation

List All Quick Replies

List all quick replies. See the documentation

List Articles

List articles from a help center according to the specified criteria. See the documentation

List Channel ID Options

Retrieves available options for the Channel ID field.

List Help Center ID Options

Retrieves available options for the Help Center ID field.

List Help Centers

List all help centers. See the documentation

List Label ID Options

Retrieves available options for the Label ID field.

List Labels

List all labels. See the documentation

List Messages

List messages from a ticket. See the documentation

List Team ID Options

Retrieves available options for the Team ID field.

Discord

Triggers (5)

New Message (Instant)

Emit new event for each message posted to one or more channels in a Discord server

webhook

Message Deleted (Instant)

Emit new event for each message deleted

webhook

New Command Received (Instant)

Emit new event for each command posted to one or more channels in a Discord server

webhook

New Guild Member (Instant)

Emit new event for each new member added to a guild

webhook

Reaction Added (Instant)

Emit new event for each reaction added to a message

webhook

Actions (3)

Send Message

Send a simple message to a Discord channel

Send Message (Advanced)

Send a simple or structured message (using embeds) to a Discord channel

Send Message With File

Post a message with an attached file

Integration Features

10 documented Trengo triggers

3 documented Discord actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Discord to Trengo direction

Capability Examples

Trengo trigger → Discord action

Catalog example

Trengo

New Inbound Message Event (Instant)

Discord

Send Message

Discord trigger → Trengo action

Reverse direction

Discord

New Message (Instant)

Trengo

Assign Ticket

How It Works

Connect Apps

Authenticate your Trengo and Discord accounts

Choose a Trigger

Select a documented Trengo event

Choose an Action

Select the documented Discord operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 10 documented Trengo triggers.

Automated Actions

Run one of 3 documented Discord actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Discord to Trengo for bidirectional automation

View Integration

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All Discord Integrations

Explore all available Discord connections

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Connect Trengo to Discord

Why Connect Trengo & Discord?

Start with a Trengo event

Run a Discord action

Map and review the workflow

Available Triggers & Actions

Trengo

Triggers (10)

Actions (24)

Discord

Triggers (5)

Actions (3)

Integration Features

Capability Examples

Trengo trigger → Discord action

Discord trigger → Trengo action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Trengo to Discord direction supported?

Which Trengo triggers are available?

Which Discord actions are available?

Can I also connect Discord to Trengo?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Trengo Integrations

All Discord Integrations

Popular Integrations

More Discord Integrations

Ready to Connect Trengo & Discord?