Connect WooCommerce to OneDesk

Use 4 documented WooCommerce triggers to run 9 documented OneDesk actions.

4 source triggers

9 target actions

Reverse direction supported

Start Free Trial Browse WooCommerce integrations

Why Connect WooCommerce & OneDesk?

Start with a WooCommerce event

Choose from 4 documented triggers, including New Coupon Event (Instant), New Customer Event (Instant), New Order Event (Instant).

Run a OneDesk action

Send the event into one of 9 documented actions, such as Create Item, Create Message, Create Project.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook

New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook

New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook

New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

OneDesk

Triggers (7)

New Item Created

Emit new event when a new item is created. See the documentation.

polling

New Item Updated

Emit new event when an item is updated. See the docs

polling

New Project Created

Emit new event when a new project is created. See the documentation.

polling

New Project Updated

Emit new event when a project is updated. See the docs

polling

New Public Message Created

Emit new event when a new public message is created. See the docs

polling

New Timesheet Created

Emit new event when a new timesheet is created. See the documentation.

polling

New User Created

Emit new event when a new user is created. See the documentation.

polling

Actions (9)

Create Item

Creates a new item. See the documentation.

Create Message

Creates a message or comment. See the documentation.

Create Project

Creates a project/space. See the documentation.

Create User

Creates a user or a customer. See the documentation.

Find Item

Search for an existing item. See the documentation.

Find Project

Search for a project/space by name or ID. See the documentation.

List Item Type Options

Retrieves available options for the Item Type field.

List User Type Options

Retrieves available options for the User Type field.

Update Item

Updates an existing item. See the documentation.

Integration Features

4 documented WooCommerce triggers

9 documented OneDesk actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported OneDesk to WooCommerce direction

Capability Examples

WooCommerce trigger → OneDesk action

Catalog example

WooCommerce

New Coupon Event (Instant)

OneDesk

Create Item

OneDesk trigger → WooCommerce action

Reverse direction

OneDesk

New Item Created

WooCommerce

Add Order Note

How It Works

Connect Apps

Authenticate your WooCommerce and OneDesk accounts

Choose a Trigger

Select a documented WooCommerce event

Choose an Action

Select the documented OneDesk operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented WooCommerce triggers.

Automated Actions

Run one of 9 documented OneDesk actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect OneDesk to WooCommerce for bidirectional automation

View Integration

All WooCommerce Integrations

Explore all available WooCommerce connections

View All Integrations

All OneDesk Integrations

Explore all available OneDesk connections

View All Integrations

Popular Integrations

View all integrations →

More OneDesk Integrations

View all OneDesk integrations →

Ready to Connect WooCommerce & OneDesk?

Build this supported workflow in Mazaal AI and test it with your own provider accounts.

Get Started Free

Connect WooCommerce to OneDesk

Why Connect WooCommerce & OneDesk?

Start with a WooCommerce event

Run a OneDesk action

Map and review the workflow

Available Triggers & Actions

WooCommerce

Triggers (4)

Actions (22)

OneDesk

Triggers (7)

Actions (9)

Integration Features

Capability Examples

WooCommerce trigger → OneDesk action

OneDesk trigger → WooCommerce action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the WooCommerce to OneDesk direction supported?

Which WooCommerce triggers are available?

Which OneDesk actions are available?

Can I also connect OneDesk to WooCommerce?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All WooCommerce Integrations

All OneDesk Integrations

Popular Integrations

More OneDesk Integrations

Ready to Connect WooCommerce & OneDesk?