Connect Zoho Desk to Gmail

Attaches a file to a ticket. See the docs here

Adds a comment to a ticket. See the docs here

Creates an account in your help desk portal. See the docs here

Creates a contact in your help desk portal. See the docs here

Creates a ticket in your helpdesk. See the docs here

Deletes a specific comment from a ticket. See the documentation

Download a specific attachment belonging to a thread of a ticket. See the documentation

Searches for contacts in your help desk portal. See the docs here

Finds or create a contact. See the docs here

Retrieves the details of a knowledge base article. See the documentation

Retrieve details for a specific thread belonging to a ticket. See the documentation

Retrieves details of a specific comment on a ticket. See the documentation

Retrieves the edit history of a specific ticket comment. See the documentation

Retrieve details for a specified ticket. See the documentation

Retrieves all comments for a specified ticket. See the documentation

Lists knowledge base articles for a help center. See the documentation

List all conversations for a ticket. See the documentation

Lists the departments configured in the organization, with optional filtering by enabled/disabled state. Use this to drive workflows by department name lookups instead of hardcoded department IDs. See the documentation

Lists the help centers configured in an organization. See the documentation

Lists root knowledge base categories for a help center. See the documentation

List attachments for a specific ticket. See the documentation

Lists every field configured on a Zoho Desk module (defaults to Tickets), including each field's apiName, displayLabel, type, and for picklist fields - the allowedValues array. Useful for discovering valid picklist values (e.g. for status, priority, channel, category, subCategory, classification) before creating or routing tickets. See the documentation

Get a list of threads for a specified ticket. See the documentation

Lists all tickets in your help desk with optional filtering. See the docs here

Add label(s) to an email message. See the docs

Suspend the workflow until approved by email. See the documentation

Archive an email message. See the documentation

Archive multiple emails at once. See the documentation

Create a draft from your Google Workspace email account. See the documentation

Create a new label in the connected account. See the documentation

Moves the specified message to the trash. See the documentation

Download an attachment by attachmentId to the /tmp directory. See the documentation

Find an email using Google's Search Engine. See the docs

Returns the authenticated Gmail user's name, email address, and mailbox stats (total messages and threads). Call this first when the user says 'my emails', 'my inbox', or needs identity context. Use the returned emailAddress to identify the user's own messages in **Find Email** results. See the documentation.

Get a send as alias for the authenticated user. See the documentation

List all the existing labels in the connected account. See the docs

Retrieves available options for the Send as a Delegate field.

List all send as aliases for the authenticated user. See the documentation

Retrieves available options for the Signature field.

List messages in a thread. See the docs

Remove label(s) from an email message. See the docs

Send an email from your Google Workspace email account. See the documentation

Update the signature for a specific email address in an organization. A Google Cloud service account with delegated domain-wide authority is required for this action. See the documentation

Update the signature for the primary email address. See the documentation