AppsPricingBlogTry it
Zoho Desk logo
Google Calendar logo

Connect Zoho Desk to Google Calendar

Use 12 documented Zoho Desk triggers to run 17 documented Google Calendar actions.

12 source triggers
17 target actions
Reverse direction supported

Why Connect Zoho Desk & Google Calendar?

Start with a Zoho Desk event

Choose from 12 documented triggers, including Deleted Article (Instant), New Account, New Agent.

Run a Google Calendar action

Send the event into one of 17 documented actions, such as Add Attendees To Event, Add Quick Event, Create Event.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Zoho Desk logo

Zoho Desk

Triggers (12)

Deleted Article (Instant)

Emit new event when an article is deleted from the recycle bin

webhook
New Account

Emit new event when a new account is created. See the docs here

polling
New Agent

Emit new event when a new agent is created. See the docs here

polling
New Article (Instant)

Emit new event when a new article is created

webhook
New Contact

Emit new event when a new contact is created. See the docs here

polling
New Ticket

Emit new event when a new ticket is created. See the docs here

polling
New Ticket Attachment

Emit new event when a new ticket attachment is created. See the docs here

polling
New Ticket Comment

Emit new event when a new ticket comment is created. See the docs here

polling
New Ticket Message

Emit new event when a message ticket is created. See the docs here

polling
New Ticket Status Change

Emit new event when a status ticket is changed. See the docs here

polling
New Updated Ticket

Emit new event when a ticket is updated. See the docs here

polling
Updated Article (Instant)

Emit new event when an article is updated

webhook

Actions (24)

Add Ticket Attachment

Attaches a file to a ticket. See the docs here

Add Ticket Comment

Adds a comment to a ticket. See the docs here

Create Account

Creates an account in your help desk portal. See the docs here

Create Contact

Creates a contact in your help desk portal. See the docs here

Create Ticket

Creates a ticket in your helpdesk. See the docs here

Delete Ticket Comment

Deletes a specific comment from a ticket. See the documentation

Download Thread Attachment

Download a specific attachment belonging to a thread of a ticket. See the documentation

Find Contact

Searches for contacts in your help desk portal. See the docs here

Find or Create Contact

Finds or create a contact. See the docs here

Get Article

Retrieves the details of a knowledge base article. See the documentation

Get Thread Details

Retrieve details for a specific thread belonging to a ticket. See the documentation

Get Ticket Comment

Retrieves details of a specific comment on a ticket. See the documentation

Get Ticket Comment History

Retrieves the edit history of a specific ticket comment. See the documentation

Get Ticket Details

Retrieve details for a specified ticket. See the documentation

List All Ticket Comments

Retrieves all comments for a specified ticket. See the documentation

List Articles

Lists knowledge base articles for a help center. See the documentation

List Conversations

List all conversations for a ticket. See the documentation

List Departments

Lists the departments configured in the organization, with optional filtering by enabled/disabled state. Use this to drive workflows by department name lookups instead of hardcoded department IDs. See the documentation

List Help Centers

Lists the help centers configured in an organization. See the documentation

List Root Categories

Lists root knowledge base categories for a help center. See the documentation

List Ticket Attachments

List attachments for a specific ticket. See the documentation

List Ticket Fields

Lists every field configured on a Zoho Desk module (defaults to Tickets), including each field's apiName, displayLabel, type, and for picklist fields - the allowedValues array. Useful for discovering valid picklist values (e.g. for status, priority, channel, category, subCategory, classification) before creating or routing tickets. See the documentation

List Ticket Threads

Get a list of threads for a specified ticket. See the documentation

List Tickets

Lists all tickets in your help desk with optional filtering. See the docs here

Google Calendar logo

Google Calendar

Triggers (7)

New Upcoming Event Alert

Emit new event based on a time interval before an upcoming event in the calendar.

polling
New Created or Updated Event (Instant)

Emit new event when a Google Calendar events is created or updated (does not emit cancelled events)

webhook
New Calendar Created

Emit new event when a calendar is created.

polling
New Event Matching a Search

Emit new event when a Google Calendar event is created that matches a search

polling
New Cancelled Event

Emit new event when a Google Calendar event is cancelled or deleted

polling
New Ended Event

Emit new event when a Google Calendar event ends

polling
New Upcoming Event Alert (Polling)

Emit new event based on a time interval before an upcoming event in the calendar. See the documentation

polling

Actions (17)

Add Attendees To Event

Add attendees to an existing event. See the documentation

Add Quick Event

Create a quick event to the Google Calendar. See the documentation

Create Event

Create an event in a Google Calendar. See the documentation

Delete an Event

Delete an event from a Google Calendar. See the documentation

Get Current User

Retrieve information about the authenticated Google Calendar account, including the primary calendar (summary, timezone, ACL flags), a list of accessible calendars, user-level settings (timezone, locale, week start), and the color palette that controls events and calendars. Ideal for confirming which calendar account is in use, customizing downstream scheduling, or equipping LLMs with the user’s context (timezones, available calendars) prior to creating or updating events. See the documentation.

Get Date Time

Get current date and time for use in Google Calendar actions. Useful for agents that need datetime awareness and timezone context before calling other Google Calendar tools.

List Calendars

Retrieve a list of calendars from Google Calendar. See the documentation

List Color ID Options

Retrieves available options for the Color ID field.

List Event Instances

Retrieve instances of a recurring event. See the documentation

List Events

Retrieve a list of event from the Google Calendar. See the documentation

Respond to Event Invitation

Accept, decline, or tentatively accept a Google Calendar event invitation on behalf of the authenticated user. Use this when you need to RSVP to an event. You can identify the event by its exact eventId or by eventName (searches upcoming events by title). If both are provided, eventId takes precedence. The calendarId defaults to primary (the user's main calendar). See the documentation

Retrieve Calendar Details

Retrieve calendar details of a Google Calendar. See the documentation

Retrieve Event Details

Retrieve event details from Google Calendar. See the documentation

Retrieve Free/Busy Calendar Details

Retrieve free/busy calendar details from Google Calendar. See the documentation

Update Event

Update an event from Google Calendar. See the documentation

Update Event Instance

Update a specific instance of a recurring event. Changes apply only to the selected instance. See the documentation

Update Following Event Instances

Update all instances of a recurring event following a specific instance. This creates a new recurring event starting from the selected instance. See the documentation

Integration Features

12 documented Zoho Desk triggers
17 documented Google Calendar actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Google Calendar to Zoho Desk direction

Capability Examples

Zoho Desk trigger → Google Calendar action

Catalog example
Zoho DeskZoho Desk

Deleted Article (Instant)

Google CalendarGoogle Calendar

Add Attendees To Event

Google Calendar trigger → Zoho Desk action

Reverse direction
Google CalendarGoogle Calendar

New Upcoming Event Alert

Zoho DeskZoho Desk

Add Ticket Attachment

How It Works

1

Connect Apps

Authenticate your Zoho Desk and Google Calendar accounts

2

Choose a Trigger

Select a documented Zoho Desk event

3

Choose an Action

Select the documented Google Calendar operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Zoho Desk triggers.

Automated Actions

Run one of 17 documented Google Calendar actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Google Calendar logoZoho Desk logo

Reverse Integration Available

Also connect Google Calendar to Zoho Desk for bidirectional automation

View Integration
Zoho Desk logo

All Zoho Desk Integrations

Explore all available Zoho Desk connections

View All Integrations
Google Calendar logo

All Google Calendar Integrations

Explore all available Google Calendar connections

View All Integrations

Ready to Connect Zoho Desk & Google Calendar?

Build this supported workflow in Mazaal AI and test it with your own provider accounts.

Get Started Free