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Connect Zoho Desk to HubSpot

Use 12 documented Zoho Desk triggers to run 24 documented HubSpot actions.

12 source triggers
24 target actions
Reverse direction supported

Why Connect Zoho Desk & HubSpot?

Start with a Zoho Desk event

Choose from 12 documented triggers, including Deleted Article (Instant), New Account, New Agent.

Run a HubSpot action

Send the event into one of 24 documented actions, such as Add Comment, Add Contact to List, Add Note to Contact.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Zoho Desk logo

Zoho Desk

Triggers (12)

Deleted Article (Instant)

Emit new event when an article is deleted from the recycle bin

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New Account

Emit new event when a new account is created. See the docs here

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New Agent

Emit new event when a new agent is created. See the docs here

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New Article (Instant)

Emit new event when a new article is created

webhook
New Contact

Emit new event when a new contact is created. See the docs here

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New Ticket

Emit new event when a new ticket is created. See the docs here

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New Ticket Attachment

Emit new event when a new ticket attachment is created. See the docs here

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New Ticket Comment

Emit new event when a new ticket comment is created. See the docs here

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New Ticket Message

Emit new event when a message ticket is created. See the docs here

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New Ticket Status Change

Emit new event when a status ticket is changed. See the docs here

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New Updated Ticket

Emit new event when a ticket is updated. See the docs here

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Updated Article (Instant)

Emit new event when an article is updated

webhook

Actions (24)

Add Ticket Attachment

Attaches a file to a ticket. See the docs here

Add Ticket Comment

Adds a comment to a ticket. See the docs here

Create Account

Creates an account in your help desk portal. See the docs here

Create Contact

Creates a contact in your help desk portal. See the docs here

Create Ticket

Creates a ticket in your helpdesk. See the docs here

Delete Ticket Comment

Deletes a specific comment from a ticket. See the documentation

Download Thread Attachment

Download a specific attachment belonging to a thread of a ticket. See the documentation

Find Contact

Searches for contacts in your help desk portal. See the docs here

Find or Create Contact

Finds or create a contact. See the docs here

Get Article

Retrieves the details of a knowledge base article. See the documentation

Get Thread Details

Retrieve details for a specific thread belonging to a ticket. See the documentation

Get Ticket Comment

Retrieves details of a specific comment on a ticket. See the documentation

Get Ticket Comment History

Retrieves the edit history of a specific ticket comment. See the documentation

Get Ticket Details

Retrieve details for a specified ticket. See the documentation

List All Ticket Comments

Retrieves all comments for a specified ticket. See the documentation

List Articles

Lists knowledge base articles for a help center. See the documentation

List Conversations

List all conversations for a ticket. See the documentation

List Departments

Lists the departments configured in the organization, with optional filtering by enabled/disabled state. Use this to drive workflows by department name lookups instead of hardcoded department IDs. See the documentation

List Help Centers

Lists the help centers configured in an organization. See the documentation

List Root Categories

Lists root knowledge base categories for a help center. See the documentation

List Ticket Attachments

List attachments for a specific ticket. See the documentation

List Ticket Fields

Lists every field configured on a Zoho Desk module (defaults to Tickets), including each field's apiName, displayLabel, type, and for picklist fields - the allowedValues array. Useful for discovering valid picklist values (e.g. for status, priority, channel, category, subCategory, classification) before creating or routing tickets. See the documentation

List Ticket Threads

Get a list of threads for a specified ticket. See the documentation

List Tickets

Lists all tickets in your help desk with optional filtering. See the docs here

HubSpot logo

HubSpot

Triggers (12)

Deleted Blog Posts

Emit new event for each deleted blog post.

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New Company Property Change

Emit new event when a specified property is provided or updated on a company. See the documentation

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New Contact Added to List

Emit new event when a contact is added to a HubSpot list. See the documentation

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New Contact Property Change

Emit new event when a specified property is provided or updated on a contact. See the documentation

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New Custom Object Property Change

Emit new event when a specified property is provided or updated on a custom object.

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New Deal In Stage

Emit new event for each new deal in a stage.

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New Deal Property Change

Emit new event when a specified property is provided or updated on a deal. See the documentation

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New Email Event

Emit new event for each new Hubspot email event.

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New Email Subscriptions Timeline

Emit new event when a new email timeline subscription is added for the portal.

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New Engagement

Emit new event for each new engagement (call, email, meeting, note, postal mail, or task) created. Per-activity docs: Calls Emails Meetings Notes Postal Mail Tasks See the documentation

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New Events

Emit new event for each new Hubspot event. Note: Only available for Marketing Hub Enterprise, Sales Hub Enterprise, Service Hub Enterprise, or CMS Hub Enterprise accounts

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New Form Submission

Emit new event for each new submission of a form.

polling

Actions (24)

Add Comment

Adds a comment to a thread. See the documentation

Add Contact to List

Adds a contact to a specific static list. See the documentation

Add Note to Contact

MCP and AI agents: **Prefer this action** when the user wants to **leave a note on a HubSpot contact** using a **contact ID** and note text. Exposes only hubspot, contactId, and noteBody (no engagement-type step, no reloadProps, no dynamic HubSpot schema fields). Do **not** use **Create Engagement** for this workflow. For every writable note property or non-contact associations, use **Create Note** instead. See the documentation

Archive Thread

Archives a thread (soft delete). The thread is hidden from active views but can be restored via the HubSpot UI or by listing archived threads. See the documentation

Batch Create Companies

Create a batch of companies in Hubspot. See the documentation

Batch Create or Update Contact

Create or update a batch of contacts by its ID or email. See the documentation

Batch Update Companies

Update a batch of companies in Hubspot. See the documentation

Batch Upsert Companies

Upsert a batch of companies in Hubspot. See the documentation

Clone Marketing Email

Clone a marketing email in HubSpot. See the documentation

Clone Site Page

Clone a site page in Hubspot. See the documentation

Create a New Workflow

Create a new workflow. See the documentation

Create Association

Create an association (link) between two CRM records. For example, associate a contact with a company, a deal with a contact, or a ticket with a company. Common association type IDs: contact→company (1), company→contact (2), deal→contact (3), contact→deal (4), deal→company (5), company→deal (6), ticket→contact (15), contact→ticket (16), ticket→company (26), company→ticket (25). See the documentation

Create Associations

Create associations between objects. See the documentation

Create Blog Post

Creates a new blog post in HubSpot. See the documentation

Create Communication

Create a WhatsApp, LinkedIn, or SMS message. See the documentation

Create Company

Create a company in Hubspot. See the documentation

Create Contact Workflow

Create a contact workflow in Hubspot. See the documentation

Create CRM Object

Create a new CRM record (contact, company, deal, ticket, etc.). Pass property values as a JSON object in the properties parameter. Use **Search Properties** to discover available fields for the object type, **Get Properties** to find valid enum values (e.g. lifecyclestage, dealstage), and **List Pipelines and Stages** to find valid pipeline/stage IDs for deals and tickets. Use **List Owners** to find valid hubspot_owner_id values. See the documentation

Create Custom Object

Create a new custom object in Hubspot. See the documentation

Create Deal

Create a deal in Hubspot. See the documentation

Create Engagement

Create a **task, meeting, email, call, or note** engagement with optional associations. Set **Engagement Type** and pass engagement fields in **Object Properties** (HubSpot property names, e.g. hs_note_body for notes). No reloadProps step and no **CONFIGURE_COMPONENT** requirement: association fields accept raw HubSpot IDs (use **Search CRM** or the Associations API to resolve associationType when needed). For **only** a note on a contact by ID, **Add Note to Contact** (hubspot-add-note-to-contact) is still simpler. See the documentation

Create Form

Create a form in HubSpot. See the documentation

Create Landing Page

Create a landing page in Hubspot. See the documentation

Create Lead

Create a lead in Hubspot. See the documentation

Integration Features

12 documented Zoho Desk triggers
24 documented HubSpot actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported HubSpot to Zoho Desk direction

Capability Examples

Zoho Desk trigger → HubSpot action

Catalog example
Zoho DeskZoho Desk

Deleted Article (Instant)

HubSpotHubSpot

Add Comment

HubSpot trigger → Zoho Desk action

Reverse direction
HubSpotHubSpot

Deleted Blog Posts

Zoho DeskZoho Desk

Add Ticket Attachment

How It Works

1

Connect Apps

Authenticate your Zoho Desk and HubSpot accounts

2

Choose a Trigger

Select a documented Zoho Desk event

3

Choose an Action

Select the documented HubSpot operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Zoho Desk triggers.

Automated Actions

Run one of 24 documented HubSpot actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect HubSpot to Zoho Desk for bidirectional automation

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All Zoho Desk Integrations

Explore all available Zoho Desk connections

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All HubSpot Integrations

Explore all available HubSpot connections

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