Mazaal AI Logo
Start Free Trial
PricingBlogAppsToolsFreeStart Free Trial
Discord logo
Freshdesk logo

Connect Discord to Freshdesk

Automate workflows and sync data between Discord and Freshdesk with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Discord & Freshdesk?

Intelligent Automation Workflows

Leverage 1 available triggers from Discord to execute 6 targeted actions in Freshdesk automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Discord and Freshdesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Discord and Freshdesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Discord logo

Discord

Triggers (1)

New message

Triggers when a message is sent in a channel

polling

Actions (15)

Find channel

find a channel by name

Auth Required
Create channel

create a channel

Auth Required
Delete channel

delete a channel

Auth Required
Rename channel

rename a channel

Auth Required
Create guild role

Creates a new role on the specified guild

Auth Required
Custom API Call

Make a custom API call to a specific endpoint

Auth Required
Delete guild role

Deletes the specified role from the specified guild

Auth Required
Ban guild member

Bans a guild member

Auth Required
Add role to member

Add Guild Member Role

Auth Required
List guild members

List Guild Members

Auth Required
Remove ban from user

Removes the guild ban from a user

Auth Required
Send Message Webhook

Send a discord message via webhook

Remove role from member

Remove Guild Member Role

Auth Required
Remove member from guild

Remove Guild Member

Auth Required
Request Approval in a Channel

send a message to a channel asking for approval and wait for a response

Auth Required
Freshdesk logo

Freshdesk

Actions (6)

Get Tickets

Get Ticket instances from Freshdesk.

Auth Required
Get Freshdesk Contacts

Get contact details from Freshdesk for all (optional filtered) contacts.

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Get Ticket Status

Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id

Auth Required
Get Contact from ID

Get contacts details from Freshdesk using ID number.

Auth Required
Get All Tickets By Status

Get All Tickets by selected status from Freshdesk.

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Discord trigger → Create/Update in Freshdesk

Most Popular
DiscordDiscord

New message

FreshdeskFreshdesk

Get Tickets

How It Works

1

Connect Apps

Authenticate your Discord and Freshdesk accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Discord and Freshdesk with 1 available triggers for instant updates.

Automated Actions

Execute 21 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Discord and Freshdesk in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Discord and Freshdesk with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Freshdesk logoDiscord logo

Reverse Integration Available

Also connect Freshdesk to Discord for bidirectional automation

View Integration
Discord logo

All Discord Integrations

Explore all available Discord connections

View All Integrations
Freshdesk logo

All Freshdesk Integrations

Explore all available Freshdesk connections

View All Integrations

Popular Integrations

Azure Communication Services logoAzure Communication Services
Twitter logoTwitter
Mailjet logoMailjet
Microsoft Teams logoMicrosoft Teams
Gmail logoGmail
Slack logoSlack
Twilio logoTwilio
SendGrid logoSendGrid
View all integrations →

More Freshdesk Integrations

Intercom logoIntercom
AI Answer logoAI Answer
Bonjoro logoBonjoro
Fliqr AI logoFliqr AI
Zendesk logoZendesk
Aminos logoAminos
Airtable logoAirtable
Notion logoNotion
View all Freshdesk integrations →

Ready to Connect Discord & Freshdesk?

Join thousands of users automating their workflows with Mazaal AI