Connect Freshdesk to Twilio SendGrid

Add a note or conversation to an existing ticket. See the documentation.

Add tags to a ticket (appends to existing tags). See the documentation

Assign a Freshdesk ticket to a specific agent. See the documentation.

Assign a Freshdesk ticket to a specific group See the documentation.

Set a Freshdesk ticket's status to 'Closed'. See docs

Create a company. See the documentation

Create a contact. See the documentation

Create a reply to a ticket. See the documentation.

Create a thread to a ticket. See the documentation.

Create a ticket. See the documentation

Create an agent in Freshdesk. See the documentation

Create message for a thread. See the documentation.

Create a solution article in Freshdesk. See the documentation

Create a ticket field in Freshdesk. See the documentation

Delete a solution article in Freshdesk. See the documentation

Download an attachment from a ticket. See the documentation

Forward a ticket to an external email address. See the documentation.

Retrieve a single agent by their ID. See the documentation

View a Canned Response. See the documentation

View all the details of canned responses in a folder. See the documentation

Get a contact from Freshdesk. See the documentation

Get a solution article in Freshdesk. See the documentation

Get details of a Ticket. See the documentation

Retrieves available options for the Agent field.

Allows you to add one or more email addresses to the global suppressions group. See the docs here

Adds or updates a contact. See the docs here

Allows you to create a new contact list. See the docs here

Create a single send. See the docs here

Allows you to delete all email addresses on your blocks list. See the docs here

Allows you to delete all emails on your bounces list. See the docs here

Allows you to delete one or more contacts. See the docs here

Allows you to remove an email address from the global suppressions group. See the docs here

Allows you to delete a specific contact list. See the docs here

Gets a specific block. See the docs here

Gets a global suppression. See the docs here

Allows you to get all of your bounces. See the docs here

Allows you to get details of your contact lists. See the docs here

Retrieves available options for the ASM Group ID field.

Retrieves available options for the ASM Groups to Display field.

Allows you to list all email addresses that are currently on your blocks list. See the docs here

Retrieves available options for the Categories field.

Retrieves available options for the Design Id field.

Retrieves available options for the Email field.

Retrieves available options for the Email field.

Retrieves available options for the Emails field.

Retrieves available options for the Emails field.

Retrieves available options for the From Email field.

Allows you to get a list of all email address that are globally suppressed. See the docs here