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Connect Freshservice to Calendly

Use 4 documented Freshservice triggers to run 7 documented Calendly actions.

4 source triggers
7 target actions
Reverse direction supported

Why Connect Freshservice & Calendly?

Start with a Freshservice event

Choose from 4 documented triggers, including New Solution Article, New Ticket, Solution Article Updated.

Run a Calendly action

Send the event into one of 7 documented actions, such as Create a Scheduling Link, Create Invitee No Show, Get Event.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Freshservice

Triggers (4)

New Solution Article

Emit new event for each created solution article. See documentation

polling
New Ticket

Emit new event for each created ticket. See documentation

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Solution Article Updated

Emit new event for each updated solution article. See documentation

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Ticket Updated

Emit new event for each updated ticket. See documentation

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Actions (11)

Create Solution Article

Create a solution article. See the documentation

Create Ticket

Create a new ticket. See the documentation

Delete Solution Article

Delete a solution article. See the documentation

Get Solution Article

Get a solution article by ID. See the documentation

Get Ticket

Get a ticket by ID. See the documentation

List Solution Articles

List all solution articles. See the documentation

List Solution Categories

List all solution categories. See the documentation

List Solution Category ID Options

Retrieves available options for the Solution Category ID field.

List Ticket ID Options

Retrieves available options for the Ticket ID field.

Update Solution Article

Update a solution article. See the documentation

Update Ticket

Update a ticket. See the documentation

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Calendly

Triggers (4)

New Event Scheduled

Emit new event when a event is scheduled.

polling
New Invitee Canceled

Emit new event when an event is canceled.

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New Invitee Created

Emit new event when a new event is scheduled.

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New Routing Form Submission Created

Emit new event when a new routing form submission is created.

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Actions (7)

Create a Scheduling Link

Creates a single-use scheduling link. See the documentation

Create Invitee No Show

Marks an Invitee as a No Show in Calendly. See the documentation.

Get Event

Gets information about an Event associated with a URI. See the documentation.

List Event Invitees

List invitees for an event. See the documentation

List Events

List events for an user. See the documentation

List User Availability Schedules

List the availability schedules of the given user. See the documentation

List Webhook Subscriptions

Get a list of Webhook Subscriptions for an Organization or User with a UUID.

Integration Features

4 documented Freshservice triggers
7 documented Calendly actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Calendly to Freshservice direction

Capability Examples

Freshservice trigger → Calendly action

Catalog example
FreshserviceFreshservice

New Solution Article

CalendlyCalendly

Create a Scheduling Link

Calendly trigger → Freshservice action

Reverse direction
CalendlyCalendly

New Event Scheduled

FreshserviceFreshservice

Create Solution Article

How It Works

1

Connect Apps

Authenticate your Freshservice and Calendly accounts

2

Choose a Trigger

Select a documented Freshservice event

3

Choose an Action

Select the documented Calendly operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented Freshservice triggers.

Automated Actions

Run one of 7 documented Calendly actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Calendly to Freshservice for bidirectional automation

View Integration
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All Freshservice Integrations

Explore all available Freshservice connections

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All Calendly Integrations

Explore all available Calendly connections

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