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Connect Google Docs to Intercom

Use 2 documented Google Docs triggers to run 11 documented Intercom actions.

2 source triggers
11 target actions
Reverse direction supported

Why Connect Google Docs & Intercom?

Start with a Google Docs event

Choose from 2 documented triggers, including New Document Created (Instant), New or Updated Document (Instant).

Run a Intercom action

Send the event into one of 11 documented actions, such as Add Tag To Contact, Create Note, List Admin ID Options.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Google Docs

Triggers (2)

New Document Created (Instant)

Emit new event when a new document is created in Google Docs. See the documentation

webhook
New or Updated Document (Instant)

Emit new event when a document is created or updated in Google Docs. See the documentation

webhook

Actions (12)

Append Text

Append text to an existing document. See the documentation

Create a New Document

Create a new document. See the documentation

Append Image to Document

Appends an image to the end of a document. See the documentation

Create New Document From Template

Create a new Google Docs file from a template. Optionally include placeholders in the template document that will get replaced from this action. See documentation

Find Document

Search for a specific file by name. See the documentation for more information

Get Document

Get the contents of the latest version of a document. See the documentation

Get Tab Content

Get the content of a tab in a document. See the documentation

Insert Page Break

Insert a page break into a document. See the documentation

Insert Table

Insert a table into a document. See the documentation

Insert Text

Insert text into a document. See the documentation

Replace Image

Replace image in a existing document. See the documentation

Replace Text

Replace all instances of matched text in an existing document. Supports Markdown formatting in the replacement text. See the documentation

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Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

polling
New Reply From Admin

Emit new event each time an admin replies to a conversation.

polling
New Conversations

Emit new event each time a new conversation is added.

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New Reply From User

Emit new event each time a user replies to a conversation.

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New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

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New Users

Emit new event each time a new user is added.

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Lead Added Email

Emit new event each time a lead adds their email address.

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New Closed Conversation

Emit new event each time a conversation is closed.

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New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

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New Event

Emit new event for each new Intercom event for a user.

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New Leads

Emit new event each time a new lead is added.

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New Tickets

Emit new event when a new ticket is created in Intercom.

polling

Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Integration Features

2 documented Google Docs triggers
11 documented Intercom actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Intercom to Google Docs direction

Capability Examples

Google Docs trigger → Intercom action

Catalog example
Google DocsGoogle Docs

New Document Created (Instant)

IntercomIntercom

Add Tag To Contact

Intercom trigger → Google Docs action

Reverse direction
IntercomIntercom

New Companies

Google DocsGoogle Docs

Append Text

How It Works

1

Connect Apps

Authenticate your Google Docs and Intercom accounts

2

Choose a Trigger

Select a documented Google Docs event

3

Choose an Action

Select the documented Intercom operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 2 documented Google Docs triggers.

Automated Actions

Run one of 11 documented Intercom actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Intercom to Google Docs for bidirectional automation

View Integration
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All Google Docs Integrations

Explore all available Google Docs connections

View All Integrations
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All Intercom Integrations

Explore all available Intercom connections

View All Integrations

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