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Connect Google Drive to Freshdesk

Automate workflows and sync data between Google Drive and Freshdesk with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Google Drive & Freshdesk?

Intelligent Automation Workflows

Leverage 2 available triggers from Google Drive to execute 6 targeted actions in Freshdesk automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Google Drive and Freshdesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Google Drive and Freshdesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Google Drive logo

Google Drive

Triggers (2)

New File

Trigger when a new file is uploaded.

polling
New Folder

Trigger when a new folder is created or uploaded.

polling

Actions (14)

Read file

Read a selected file from google drive file

Auth Required
List files

List files from a Google Drive folder

Auth Required
Search

Search a Google Drive folder for files/sub-folders

Auth Required
Duplicate File

Duplicate a file from Google Drive. Returns the new file ID.

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Save file as PDF

Save a file as PDF in a Google Drive folder

Auth Required
Set public access

Set public access for a file or folder

Auth Required
Delete permissions

Removes a role from an user for a file or folder

Auth Required
Update permissions

Update permissions for a file or folder

Auth Required
Upload file

Upload a file in your Google Drive

Auth Required
Create new file

Create a new text file in your Google Drive from text

Auth Required
Move File

Moves a file from one folder to another.

Auth Required
Create new folder

Create a new empty folder in your Google Drive

Auth Required
Get File

Get a file folder for files/sub-folders

Auth Required
Freshdesk logo

Freshdesk

Actions (6)

Get Tickets

Get Ticket instances from Freshdesk.

Auth Required
Get Freshdesk Contacts

Get contact details from Freshdesk for all (optional filtered) contacts.

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Get Ticket Status

Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id

Auth Required
Get Contact from ID

Get contacts details from Freshdesk using ID number.

Auth Required
Get All Tickets By Status

Get All Tickets by selected status from Freshdesk.

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Google Drive trigger → Create/Update in Freshdesk

Most Popular
Google DriveGoogle Drive

New File

FreshdeskFreshdesk

Get Tickets

How It Works

1

Connect Apps

Authenticate your Google Drive and Freshdesk accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Google Drive and Freshdesk with 2 available triggers for instant updates.

Automated Actions

Execute 20 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Google Drive and Freshdesk in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Google Drive and Freshdesk with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Freshdesk logoGoogle Drive logo

Reverse Integration Available

Also connect Freshdesk to Google Drive for bidirectional automation

View Integration
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All Google Drive Integrations

Explore all available Google Drive connections

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All Freshdesk Integrations

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