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Connect Intercom to Google Contacts

Use 12 documented Intercom triggers to run 5 documented Google Contacts actions.

12 source triggers
5 target actions
Reverse direction supported

Why Connect Intercom & Google Contacts?

Start with a Intercom event

Choose from 12 documented triggers, including New Companies, New Reply From Admin, New Conversations.

Run a Google Contacts action

Send the event into one of 5 documented actions, such as Create Contact, Delete Contact, Get Contact.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Intercom logo

Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

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New Reply From Admin

Emit new event each time an admin replies to a conversation.

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New Conversations

Emit new event each time a new conversation is added.

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New Reply From User

Emit new event each time a user replies to a conversation.

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New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

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New Users

Emit new event each time a new user is added.

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Lead Added Email

Emit new event each time a lead adds their email address.

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New Closed Conversation

Emit new event each time a conversation is closed.

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New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

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New Event

Emit new event for each new Intercom event for a user.

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New Leads

Emit new event each time a new lead is added.

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New Tickets

Emit new event when a new ticket is created in Intercom.

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Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

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Google Contacts

Triggers (4)

Contact Group Updated

Emit new event when a contact group is updated. See the documentation

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Contact Updated

Emit new event when a contact is updated. See the documentation

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New Contact Created

Emit new event when a new contact is created. See the documentation

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New Contact Group Created

Emit new event when a new contact group is created. See the documentation

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Actions (5)

Create Contact

Creates a contact. Provide at least one of the optional fields (name, email, phone, etc.). See the documentation

Delete Contact

Deletes a contact. See the documentation

Get Contact

Get information about a contact. See the documentation

List Contacts

Lists all contacts of the authenticated user. See the documentation

Update Contact

Updates a contact. Provide at least one of the optional fields (name, email, phone, etc.) to update. See the documentation

Integration Features

12 documented Intercom triggers
5 documented Google Contacts actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Google Contacts to Intercom direction

Capability Examples

Intercom trigger → Google Contacts action

Catalog example
IntercomIntercom

New Companies

Google ContactsGoogle Contacts

Create Contact

Google Contacts trigger → Intercom action

Reverse direction
Google ContactsGoogle Contacts

Contact Group Updated

IntercomIntercom

Add Tag To Contact

How It Works

1

Connect Apps

Authenticate your Intercom and Google Contacts accounts

2

Choose a Trigger

Select a documented Intercom event

3

Choose an Action

Select the documented Google Contacts operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Intercom triggers.

Automated Actions

Run one of 5 documented Google Contacts actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Google Contacts to Intercom for bidirectional automation

View Integration
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All Intercom Integrations

Explore all available Intercom connections

View All Integrations
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All Google Contacts Integrations

Explore all available Google Contacts connections

View All Integrations

Ready to Connect Intercom & Google Contacts?

Build this supported workflow in Mazaal AI and test it with your own provider accounts.

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