Connect Intercom to Trello

Use 12 documented Intercom triggers to run 24 documented Trello actions.

12 source triggers

24 target actions

Reverse direction supported

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Why Connect Intercom & Trello?

Start with a Intercom event

Choose from 12 documented triggers, including New Companies, New Reply From Admin, New Conversations.

Run a Trello action

Send the event into one of 24 documented actions, such as Add Attachment To Card, Add Checklist, Add Comment.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Intercom

Triggers (12)

New Companies

Emit new event each time a new company is added.

polling

New Reply From Admin

Emit new event each time an admin replies to a conversation.

polling

New Conversations

Emit new event each time a new conversation is added.

polling

New Reply From User

Emit new event each time a user replies to a conversation.

polling

New Unsubscriptions

Emit new event each time a user unsubscribes from receiving emails.

polling

New Users

Emit new event each time a new user is added.

polling

Lead Added Email

Emit new event each time a lead adds their email address.

polling

New Closed Conversation

Emit new event each time a conversation is closed.

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New Conversation Rating Added

Emit new event each time a new rating is added to a conversation.

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New Event

Emit new event for each new Intercom event for a user.

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New Leads

Emit new event each time a new lead is added.

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New Tickets

Emit new event when a new ticket is created in Intercom.

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Actions (11)

Add Tag To Contact

Adds a specific tag to a contact in Intercom. See the documentation.

Create Note

Creates a note for a specific user. See the docs here

List Admin ID Options

Retrieves available options for the Admin ID field.

List Assignee ID Options

Retrieves available options for the Assignee ID field.

List Tag ID Options

Retrieves available options for the Tag ID field.

Manage A Conversation

Close/Snooze/Open/Assign a conversation by its ID. See the documentation.

Reply To Conversation

Add a reply or a note to an existing conversation thread. See the documentation.

Retrieve A Conversation

Retrieve a conversation by its ID. See the documentation.

Send Incoming Message

Send a message from a user into your Intercom app. See the docs here

Send Message To Contact

Send a message to a contact in Intercom. See the documentation.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

Trello

Triggers (12)

Card Moved (Instant)

Emit new event each time a card is moved to a list.

webhook

New Card (Instant)

Emit new event for each new Trello card on a board.

webhook

Card Updated (Instant)

Emit new event for each update to a Trello card.

webhook

New Label Added To Card (Instant)

Emit new event for each label added to a card.

webhook

New Notification

Emit new event for each new Trello notification for the authenticated user.

polling

Card Due Date Reminder

Emit new event at a specified time before a card is due.

polling

New Member on Card (Instant)

Emit new event for each member that join in a card.

webhook

Card Archived (Instant)

Emit new event for each card archived.

webhook

Custom Webhook Events (Instant)

Emit new events for activity matching a board, event types, lists and/or cards.

webhook

New Attachment (Instant)

Emit new event when a new attachment is added on a board.

webhook

New Board (Instant)

Emit new event for each new board added.

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New Board Activity (Instant)

Emit new event for new activity on a board.

webhook

Actions (24)

Add Attachment To Card

Adds a file attachment on a card. See the documentation

Add Checklist

Adds a new checklist to a card. See the documentation.

Add Comment

Create a new comment on a specific card. See the documentation.

Add Existing Label to Card

Adds an existing label to the specified card. See the documentation.

Add Member to Card

Adds a member to the specified card. See the documentation.

Archive Card

Archives a card. See the documentation.

Complete a Checklist Item

Completes an existing checklist item in a card. See the documentation.

Create a Board

Create a new Trello board or copy from an existing one. See the documentation.

Create a Checklist Item

Creates a new checklist item in a card. See the documentation.

Create a List

Creates a new list. See the documentation.

Create Card

Creates a new card. See the documentation.

Create Label

Creates a new label on the specified board. See the documentation.

Delete Checklist

Deletes the specified checklist. See the documentation.

Find a Label

Finds a label on a specific board by name. See the documentation

Find a List

Finds a list on a specific board by name. See the documentation.

Get Board

Request a single board. See the documentation.

Get Card

Gets a card by its ID. See the documentation.

Get Cards In A List

List the cards in a list. See the documentation.

Get Cards On A Board

Get all of the open Cards on a Board. See the documentation.

Get List

Get information about a List. See the documentation.

Get Member

Gets a member by their ID. See the documentation

List Boards

Lists the boards that the user is a member of. See the documentation

List Organization IDs Options

Retrieves available options for the Organization IDs field.

Move Card to List

Moves a card to the specified board/list pair. See the documentation.

Integration Features

12 documented Intercom triggers

24 documented Trello actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Trello to Intercom direction

Capability Examples

Intercom trigger → Trello action

Catalog example

Intercom

New Companies

Trello

Add Attachment To Card

Trello trigger → Intercom action

Reverse direction

Trello

Card Moved (Instant)

Intercom

Add Tag To Contact

How It Works

Connect Apps

Authenticate your Intercom and Trello accounts

Choose a Trigger

Select a documented Intercom event

Choose an Action

Select the documented Trello operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented Intercom triggers.

Automated Actions

Run one of 24 documented Trello actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Trello to Intercom for bidirectional automation

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All Trello Integrations

Explore all available Trello connections

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Connect Intercom to Trello

Why Connect Intercom & Trello?

Start with a Intercom event

Run a Trello action

Map and review the workflow

Available Triggers & Actions

Intercom

Triggers (12)

Actions (11)

Trello

Triggers (12)

Actions (24)

Integration Features

Capability Examples

Intercom trigger → Trello action

Trello trigger → Intercom action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Intercom to Trello direction supported?

Which Intercom triggers are available?

Which Trello actions are available?

Can I also connect Trello to Intercom?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Intercom Integrations

All Trello Integrations

Popular Integrations

More Trello Integrations

Ready to Connect Intercom & Trello?